mycar Tyre & Auto - Airport West Avis 

Joey and the team have made a stressful situation with my car extremely easy to deal with. They broke down everything that needed to be done into easy to understand chunks and guided me through the process of repairing my vehicle properly and ensured I knew what to do moving forward. Thank you so much for all your help team!

Very helpful
Understood the stress and made everything good great customer service
Recommend to everyone to go
The guys are really nice and helpful
Talk to Joey he is so helpful

Joey was as always great at the reception, friendly and professional. The service was spot on. All together a great experience

Chill and knowledgeable team ... Easy going. In and out with no fuss

Always great service at my car airport west. I am comfortable when my partner needs to take in a car for tyres the team there are fantastic.

Christian sorted the issue on the day.

Service was a bit impersonal. Several hours to perform a puncture repair? And lots and lots of excuses as to why they couldn’t help me because they are so busy. Puncher repairs are a very quick fix, about 10 minutes, instead of making excuses, just get it done and leave.

Sold me tyres not suitable for my car. Arrived for my appointment and was casually told “we don’t have those tyres here and they’re not even right for your car”. I used your tyre picker with my rego on your site. The least your team can do is look at forward appointments and reschedule them if they don’t have physical stock, nevermind the website selling the incorrect tyres.

The only bright side is that the airport west location ordered in new tyres for me and honoured the 50% off black friday deal but I lost two business days and waited 2 months to get tyres.

The experience was effortless and the guy on the desk went the extra mile to replace rear brake light.

I’m very happy with the staff

Responsive & Knowledgable
Professional & Time Efficient

Great service. On time. Polite staff. Price excellent. Maddington my car is brilliant and will be returning for my service and tyres. Thanks to all staff.

Received a quote along with a worst case scenario. Staff communicated with me. Office was clean and welcoming
Great service

Have had my car serviced for last 3 years and each time they have been thorough trustworthy and helpful by working with the client to provide the best outcome financially and minimizing the convenience caused by having the car of the road.

I was told at the time of booking the 2:00pm appointment the previous day that the tyre repair would take an hour. After dropping the car off at just after 2pm I was told they would call me when the tyre was ready. After wandering around Westfield for about an hour and half I went back to my car to see what was happening. At 3:40pm I wss told that my car was next and should be ready in 20 minutes.
I recieved a sms at 4:11pm saying that my car was ready,
I have no problem with the job done, but what is the point of creating an expectation when taking an appointment and giving a timeframe for completion if that can not realistically be met?

Great customer service. Managed to book us in short notice and have the service done within a set time constraint. Only in Melbourne for one day in the middle of silly season. Got us back on the road to continue cross continent journey.
Christian is a legend, have a happy new year.

Prompt and efficient service
Friendly staff
Boronia mycar