Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... Voir plus
Établissement
Changer d'établissementBelconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... Voir plus
Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... Voir plus
I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Belconnen
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australie
- (02) 6129 8108
4,5
Excellent
278 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional and quality service
25 octobre 2024
Trustworthy service
Polite service, honoured the guarantee on the tyre and efficient in their operations
30 octobre 2024
Im not happy and disappointed with the…
Im not happy and disappointed with the lack of attention to detail and drop in quality and question how many other things have been overlooked. I had a server done and they did tell my partner there were things that needed attention but the drive belt and brake fluid apparently were good. A few days later the drive belt brakes it goes back and they fitted it when I check the car and notice the coolant level is low and the brake fluid is black. I can understand things can be missed but there is no reason to miss checking any safety items including but not limited to brake fluid.
23 octobre 2024
Avis spontané
Cooper at Mycar was friendly and…
Cooper at Mycar was friendly and professional , I would take my business there any day :)
16 octobre 2024
Avis spontané
Staff were very friendly and helpful…
Staff were very friendly and helpful especially when I got lost in the multiple car parks.!
Disappointed that the tyres I ordered didn't arrive but we'll see how the substitutes go over the next month.
21 octobre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Details matter
Several (requested) small details forgotten:
- parking light globe not replaced
- new ‘next service’ sticker not provided
- as of one week after service, no followup call re replacement seatbelt housing
- info re auto electrician for dashboard fault not provided
2 octobre 2024
Réponse de mycar Tyre & Auto - Belconnen
Hi Belinda,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Service completed well on time
Service completed well on time. Staff very friendly and helpful.
8 octobre 2024
Fast and economical service
28 septembre 2024
From booking to the service
From booking to the service, the team was pleasant, helpful and professional.
26 septembre 2024
I appreciate the service being ready at…
I appreciate the service being ready at the time agreed. thank you
17 septembre 2024
First impressions make a difference
The manager was professional and answered all questions and queries. Manager contacted customer regarding car servicing options.
Loved seeing a female mechanic. Would recommend having at least two female mechanics at each location. It is a real positive element and asset to the company. Female mechanic approachable to gain insight into service. Promotes diversity too.
Prefer to leave anonymous reviews, especially if the comments are to be posted on social media. No option to do this up front on the google survey platform.
24 septembre 2024
Excellent service
18 septembre 2024
Tyre puncture
The helpful, friendly staff changed my tyre and got me back on the road. Booked, fixed and notified efficiently.
4 septembre 2024
A Returning Consumer.
A Bunch of Folks who fix cars and make them groovy again. Can't be bad. Friendly folks who do what they can to make people mobile by fixing the lemons some people end up purchasing.
So Far, So Good! O.K - Next up - A Ford Fester (No intentional misspelling there!!!)
7 septembre 2024
Quick and easy to deal with
Manger/employee that served me was knowledge and got my tyres done in less than 4 hours
It was quick and easy to deal with
I was happy wjth the deal I got for the 4 tyres
17 août 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.