The front headlight globe of my car needed replacing so I went to mycar - no Appointment made. My car was looked at and globe replaced within 15 minutes. Polite and efficient service. Very impressed... Voir plus
Établissement
Changer d'établissementEden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU
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Lisez les avis des autres
Great service guided me through what they will be doing and explained every item thoroughly so there was no surprises recommended the best product and price also. Gabby the manager was excellent, frie... Voir plus
I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... Voir plus
We needed new tyres for two cars and decided to try our local Mycar, where we met Rick. He was incredibly knowledgeable and provided excellent service. When we found a cheaper price for the same tyres... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Berwick South
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, Australie
- (03) 8585 7110
4,6
Excellent
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Pour follow up with customer.
14 septembre 2025
Réponse de mycar Tyre & Auto - Berwick South
Hi Imtiaz,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Poor customer service
I was never actually quoted a price at the time of dropping off a punture repair.
And upon pick up was talking to a second year apprentice who was already doing something else when the manager walked in and asked if I was okay I explained I was here to pick up a puncture repair. He looked at me and then walked out not saying anything and never returned. I found this to be poor customer service Even the apprentice rolled his eyes.
8 septembre 2025
Réponse de mycar Tyre & Auto - Berwick South
Hi Darren,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Continuing care
After a sensor fault issue was flagged during previous works, and it continued to prove problematic, MyCar Berwick found space for my repair at short notice and showed improved communication when I questioned the logic of how things had been explained to me. I think this is a great example of patience with someone who does not have the understanding of an experienced mechanic, and also creates a sense of trust. Special mention to Gaby who took the time to make it all make sense, to me
26 août 2025
I only needed a new brake globe
I only needed a new brake globe. They did it on the spot for me and I was very thankful
26 août 2025
I asked for my passenger-side head-lamp…
I asked for my passenger-side head-lamp to be replaced with a new one as it had 'blown' This is exactly what staff at Mycar Tyre and Auto at Eden Rise did. I cant want any more than that!!
20 août 2025
Great service excellent staff
7 août 2025
Mycar Eden Rise
Mycar Eden Rise, good friendly service, on time completion, great staff.
Pricing very reasonable too.
7 août 2025
My car towed my car to nearest centre…
My car towed my car to nearest centre and was repaired in 24 hours
6 août 2025
I was able to schedule a date sooner…
I was able to schedule a date sooner and was treated respectfuly. Was also advised on things that needed my attention.
31 juillet 2025
I arrived with a puncture
I arrived with a puncture. Needed a new tyre and was ready within 2 hours on a busy Saturday afternoon.
2 août 2025
Happy with the service of my daughters…
Happy with the service of my daughters Renault.
16 juillet 2025
Lack of skills
Lack of skills. Unable to resolve some issues with more technical problems.
24 juillet 2025
Réponse de mycar Tyre & Auto - Berwick South
Hi SH,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always great service here.
19 juillet 2025
Friendly staff
27 juin 2025
Always upfront and honest
Always upfront and honest. Great work on the car and good price
22 juin 2025
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