mycar Tyre & Auto - Cleveland Avis 

Mycar replaced my battery a couple of months ago and the other day it went flat, thinking maybe it's faulty and took it back to Victoria Point where I bought it, and was advised that it was my alternator that was the problem and quoted me $1228.00 to replace it, I explained that the alternator was replace 3yrs prior and was told it was out of warranty, To cut a long story short I made a few calls to get a better price and that's where Lachland at Mycar Cleveland quoted me $815.00 for the replacement. so I booked it in for the Wednesday morning on the 19th. Arrived and left the keys with Lachland and grabbed a MacDonald and did a bit of window shopping, About an hr and a half later the job was done and went back to pay and was informed by Lachland the the alternator was replaced under warranty and all I owed was $206.00 labour. Well? I'm absolutely stoked and delighted that he took the time to check the history of jobs done on the car by Mycar in the past. When your a pensioner It means a great deal. Thanks mate your a champ.

Easy and effective with good service

Excellent customer service.

The team at mycar Cleveland were fantastic! They fit me in at short notice to take a pesky screw out of my tyre and repaired it within 30 minutes.
Highly recommend!
Will certainly come back if the need arises in the future.
Thank you!

Great customer service, excellent thorough job done, highly recommend taking your vehicle to Mr Car Cleveland

Went in with a dodgy valve on my tyre the same day. Replaced the valve with a smile free of charge and within 30 mins. Excellent experience

Excellent experience

prompt attention and great customer service

Had my car serviced yesterday. Prompt & friendly service from a well run branch.

Even though our problem was not fixed, Brad is following up very efficiently.

Brad (at front counter) is informative, cheerful and aims to keep the client - a pleasure to go there.

Walked in off the street for 2 new tyres

Work was done quickly. And communication was great, and a good price.

Brad and the team, have been extremely helpful, and listen to any concerns i have regarding the car.
They spend the time to explain what's going on and the best possible way to fix issues.
Definitely recommend

Team at MyCar Cleveland went above and beyond. They were so good at explaining the problem.
I'd recommend them to anyone needing repairs.
Thank you.

Service was great. Super kind and explicitly explain thing for you to understand better in case of something happening. Thank you

My wife and I are extremely happy with the professional, friendly and honest service provided by these guys. Highly recommended and we will be back!

Always good staff, good service, good timing, prompt response, however....

I have 300,000km on the X-Trail and I book all my work with you guys, brakes tyres servicing wipers etc, may I suggest that you not try to upsell me - the last two services I booked as usual the basic service (what you call essential) and you tried to bill me essential plus. Not professional.

Also, you may know that the only reason I book with Cleveland is because you run me home before and after (a two minute drive, very kind of Isaac and of Kaiden). However this last service I was told they couldn't do the return drop-off being too busy so I walked there, 40 minutes to find two people there and not a single vehicle in the shop. Please gentlemen, it really suits me to book with you, please realise how important to me is this courtesy pick-up/drop-off.

Kindly take my comments in good faith.

Yours..... Jack