I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... Voir plus
Établissement
Changer d'établissementShell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU
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Lisez les avis des autres
Customer focussed. Not high and mighty but human and with empathy without being condescending. Always try hard to get the lowest quote or price match. Phone advisor was top notch. A real asset to your... Voir plus
Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... Voir plus
I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Duncraig
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Australie
- (08) 6330 7403
4,9
Excellent
262 avis
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Friendly and honest staff
Friendly and honest staff. Never try to upsell products you don’t need like many other places
5 septembre 2024
Great service and price
16 août 2024
Service is great
Service is great. They parked my car in a lot Jace where it would be accessible when dozens of cars were queuing up for petrol. And made sure it was ready nice and early as I had to walk back to pick it up. Extra work was required and they advised me if rest before going ahead. They remember me each time I go there.
14 août 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lack of communication!
When dropping off my keys I was asked to check if my contact number was correct it, it was yet I received no message to inform me that my car was ready for collection. Luckily my partner looked at the closing time of the store at we only had 15 minutes to rush back and get my car before closing for the weekend. When arriving they informed us that they had been trying to contact me yet I hadn’t received nothing , no text or email. I checked the contact number again and still it was correct. I was then just handed the receipt and not spoken through anything they found or received any apologies. Very disappointing as previous experiences have been great. I feel as though they could have done more to contact me , via email perhaps as I dread to think what had happened if my partner hadn’t checked the closing time.
10 août 2024
Réponse de mycar Tyre & Auto - Duncraig
Hi Lottie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Car service and new tyres fitted and…
Car service and new tyres fitted and car ready to pick on the same day. Very helpful and friendly service by the branch manager. Also very convenient location
8 août 2024
Kuhmo vs Pirelli
The Duncraig team saved me money by recommending a cheaper tyre that is as good as the Pirelli's I was looking at, alignment is perfect, my ute drives better and sticks to the road regardless of the weather conditions. Thanks
13 juillet 2024
Glengarry MyCar experience
Never had a problem with the team at Glengarry. Always first class service which is highlighted in the waiting times for each service. A very popular garage - highly recommended.
12 juillet 2024
Great Customer Service
Justin was super helpful. Was having issues getting car to the shop, and he provided a battery jump pack to get the car started.
27 juin 2024
Honest and reliable
Justin was great! Very reliable staff. I received honest feedback and recommendations from Justin on what needed to be fixed and what was priority. Affordable prices too. Highly recommend.
4 juin 2024
Avis spontané
Easy to deal with.
12 juin 2024
Good Vibe business that delivers…
Competitive pricing, friendly experienced staff and an organised workshop which provide a level of confidence the work will be completed on-time and professionally…
14 juin 2024
Efficient and professional
Service was quick and professional and we were able to have a new tyre fitted within one day. The team were friendly and knowledgeable ensuring we only had done what we needed. Thankyou
13 juin 2024
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