mycar Tyre & Auto - Geebung Avis 

293
TrustScore 4.5 sur 5

4,6

Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034 Geebung, QLD, AU


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Michael was incredible. As a female it is always quite daunting heading to the mechanic, particularly when there are things wrong with your car. Michael explained everything very clearly, and made me... Voir plus

Noté 5 sur 5 étoiles

Service is always great at MyCar Tyre & Auto located at Geebung QLD. Staff are helpful & answers all of my questions. Recently had my car serviced, which was really quick & the team did great - runs a... Voir plus

Noté 5 sur 5 étoiles

This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his effor... Voir plus

Noté 5 sur 5 étoiles

I highly recommend you get your car serviced at My Car Geebung. Michael honestly went above and beyond to assist me with my broken down car he managed to get it moving again despite many challenges.... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Geebung

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034, Geebung, QLD, Australie

  • (07) 3215 8317

4,6

Excellent

TrustScore 4.5 sur 5

293 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(293)

32 282 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Diagnosed problem

Diagnosed problem, ordered parts, undertook service and invoiced as agreed.

Great service from my local MyCar Service Centre

12 novembre 2024
Noté 5 sur 5 étoiles

Service

Great communication from garage re service
Efficient and excellent service. Thank you

2 novembre 2024
Noté 5 sur 5 étoiles

Trusted

Great communication have been taking my cars there for years

31 octobre 2024
Noté 5 sur 5 étoiles

Great service

Great service, quick and honest. I have been servicing the car with MyCar for the past 3 years and still very happy with it.

5 octobre 2024
Noté 5 sur 5 étoiles

Polite service

They attended and quickly diagnosed the problem with the vehicle and fixed it.
It was thundering and raining and they came and picked me up to collect the car.

9 octobre 2024
Noté 4 sur 5 étoiles

Good service but why is it so much of an ask to have the log book stamped?

These guys do a great job for an affordable price and haven't been able to fault their servicing for the price. However I don't understand why Mycar as an organisation are so precious about stamping the book when you are paying for a service?
A cars service history is an important thing to document and unless you are buying a log book service you have to frustratingly request that the book be stamped or least written in and this would make me shop elsewhere next time if stamping my book is so much of an issue.
If Mycar could change this and at least ensure all books were stamped at each and every service describing what work was carried out I would be happier with using this service.

3 octobre 2024
Noté 1 sur 5 étoiles

Terrible service and experience

Terrible service and experience! I booked a vehicle inspection to have it registered from interstate. I dropped the car first thing in the morning hoping it could be done if there is anything to be fixed before lunch in time for the registration. The staff who received my car was not even welcoming but I didn’t mind as I was focused on the certificate. After more than an hour, i received an sms advising that the car is ready to pick up. I was so excited to go back to the shop as I did not recive any call for the things that need to be fixed. I was positive that I will get ‘PASSED’ certificate. Unfortunately he just handed me ‘FAILED’ certificate. He enumerated different faults mostly on the brakes and kindly asked him to fix it to have the certificate. He said, they don’t fix it and I should go to other shops that could do that. So what’s the point of your service then if you cannot offer the fix? Had I known that you cannot fix issues in the car for the certificate, I would have booked to the other shops. You should not have the inspection services if you cannot fix issues because you are just wasting someone’s time and money.

25 septembre 2024
Logo de mycar Tyre & Auto - Geebung

Réponse de mycar Tyre & Auto - Geebung

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Disappointing experience

I have unresolved issues on my vehicle that I was told were unfixable like simply adjusting the clutch which the manager argued with me was hydraulic and yet it is a cable with a nut adjustment, further he claimed I had steering issues which if they continued I should take my car to a different mechanic. I have been a long time customer of my car and will never be back. I am extremely disappointed

16 septembre 2024
Logo de mycar Tyre & Auto - Geebung

Réponse de mycar Tyre & Auto - Geebung

Hi Scott​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Long story but in short don't Rip off …

Long story but in short don't Rip off people hard earn money if cannt provide correct service then don't advertise it.

10 septembre 2024
Logo de mycar Tyre & Auto - Geebung

Réponse de mycar Tyre & Auto - Geebung

Hi Mann​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Always been a great experience

Always been a great experience , I am not sure that fella a I dealt with and his name my apologies but he was very helpful and I did ask quite a few question and he explained very nicely , so over all a great experience thank you

8 septembre 2024

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