mycar Tyre & Auto - Keilor Avis 

228
TrustScore 4.5 sur 5

4,7

Keilor Downs Shopping Town, 3036 Keilor, VIC, AU


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... Voir plus

Noté 5 sur 5 étoiles

I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... Voir plus

Noté 5 sur 5 étoiles

I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... Voir plus

Noté 3 sur 5 étoiles

Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Keilor

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Keilor Downs Shopping Town, 3036, Keilor, VIC, Australie

  • (03) 8585 7151

4,7

Excellent

TrustScore 4.5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(228)

32 298 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service
Quick polite and efficient.
I was late getting back the guys were gracious considering they were closing and wanted to get home.
Good Team this lot !!
My second positive experience here
I recommend this place.

22 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great

Great experienced mechanics and very good prices. Would defiantly take my car here again!

6 octobre 2022
Noté 5 sur 5 étoiles

Responsive and honest service

Responsive and honest service. My car was fitted with the correct run-flat tyres and everything was explained well, from costs to timelines.

13 septembre 2022
Noté 5 sur 5 étoiles

Great service from Vinnie and Nam

Vinnie and team was very helpful during the whole process of booking in the service to servicing the car!
He was thorough in explaining the service! Would definitely recommend!

1 septembre 2022
Noté 1 sur 5 étoiles

I have been using MyCar Keilor Downs…

I have been using MyCar Keilor Downs for a few years now without any problems. I organised my car for its yearly service. And was advised by MyCar staff that I needed new tyres.
I was told that they had tyres worth $280 in stock, or I could wait a day and get some cheaper $160 tyres.
I chose to wait a day for the cheaper days.
When I arrived the next day to pick up my car, I noted that I had been charged $245 per tyre.
I thought this was an honest mistake and politely asked the staff to have a look.
I was shocked and appaled to be treated so poorly, being called a liar and them denying ever quoting $160 for the tyres.
They told me I could pay the full amount, or they would remove the tyres and replace them with the unroadworthy ones that they had taken off.
I was shocked, and did not want to drive with dangerous tyres, having no choice but to pay the full amount. All my four family cars use MyCar Keilor Downs, and we will never return there.
I understand mistakes can be made with quotes, but to be treated in that way was truly horrible, and I suggest your staff are properly trained in customer service.

2 septembre 2022
Noté 5 sur 5 étoiles

I had received a quote from another…

I had received a quote from another tyre supplier. I contacted MyCar and they beat the price. The service at Keilor was old fashioned customer service, and the Manager (sorry I did not get his name) was very pleasant to deal with. I will definitely return to Keilor and recommend them.

23 août 2022
Noté 4 sur 5 étoiles

In the past

In the past, with KMart, when giving my car the requested service, I was phoned if other items required attention. This time I was only advised about this when I collected the car, thus having to leave it one more day, requiring 2 taxi trips, as you were short staffed.
I fully realise mechanics cannot clean their hands every five minutes, but I think it would be a great idea if at least the steering wheel were cleaned after service.

18 juillet 2022
Noté 5 sur 5 étoiles

Hi was very pleased with Mycar at…

Hi was very pleased with Mycar at Keilor Downs, they fitted me in at the last minute, were very helpful, I purchased 4 new tyres and was happy with the service they provided. I will be recommending them to family & friends.

29 juin 2022

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus