mycar Tyre & Auto - Keilor Avis 

They went out of their way to complete my job in a very timely manner. Mohammed was friendly and informative as well as helpful.

First service out of warranty on my car. I think the did a good job. But they had my old rego of my previous car in the system which they couldn’t change on the day! But good job overall.

Mohammed as always went above and beyond. He definitely knows his stuff.
Exceptional service!!!

Customer service was great but I am expecting they’re more professional which is when I come to pick up the car. Presents to me what services they did in the book and tick all the box they have been inspected and replaces. (not even tick)
I’m surprised they didn’t know how to apply my flyby card into their system.
However, I hope that they did good job 🤞

Thank you to Mohammed for providing great customer service.

Excellent service definitely come back in the future!

Customer service was poor. Was more interested in receiving the money for the installation of new tyres and wheel alignment without saying how the service was. As this was the first thing discussed card or cash. I asked about the paperwork for the job, however I was told the machine is broken but you have a warranty so don't worry. If the machine is working and they can retrieve it, it will be emailed to myself within the week. However, another mechanic came and said the machine has no ink and is why I couldn't get a copy of the wheel alignment. I have doubts that this was even completed but just charged as a cost. I won't be returning to mycar as I felt I was talked down to being a female, it's 2024 and I'm disappointing to still have this gender bias in society. I got no information regarding the wheel alignment which is not good business.

We had a booking to bring in at 8.30 and collect at 10.30am. We came to collect at 10.50am - vehicle not started, so had to come back at 12 to collect vehicle.
Inconvenient!
But the 4 tyres put on and balance and alignment seems like a job well done.

Highly professional, courteous people and good reputation.

Very professional and friendly staff. Job done well. I will definitely give more business to mycar Keilor Downs. Keep up the good work Mosman and team.
Viv G (RACV Drive School)

I was driving home in peak hour traffic when my car notified me that both my brake lights were not working. I was in a panic, rang Kmart Tyre and Auto in Keilor Downs, explained my situation and they kindly waited for me and fixed my lights and then didn’t charge me. They were absolutely lovely and went out of their way to help me. I highly recommend them, their customer service was excellent.

Was looked after by Muhammad. Very professional, had a good chat and got the car all perfect. Definitely recommend if you’re having trouble finding a good mechanic!

Gabriel!!! Old school brilliance. You don't get service that often.

He couldn't put my car into first gear then says he has no idea how I drove it there it's absolutely stuffed only to ask me to show him then I showed him. Can't trust the guy with the lisp he was also swearing and said alot needs to be repaired because he couldn't put it in first gear when everyone who drives manual knows there's a clear picture that shows it on the stick.

Can't be trusted and won't go again. Sunshine is better.

The staffs was very friendly and professional

Great customer service. A very helpful team of workers who assited me efficiently to repair and replace my tyre.

Highly recommend this branch of mycar

Good honest & reliable people to do business with. The tyre mechanics were
running to schedule & I’m very happy with my new Pirelli tyres.

I have been visiting this shop and been looked after well no complaints.