mycar Tyre & Auto - Northland Avis 

Staff looked after me, taking the time to explain what my car needed.

The service was done quickly and efficiently.

My car drives a lot smoother and no noise.
I’m really happy with the quality of their work.

A seamless experience from booking online to collecting my car after the service. The staff are friendly, polite and professional with clear communication about the service, condition of the vehicle and how to move forward with future services. Car is driving beautifully after the service.

On Saturday, I provided all my details for the invoice, but I noticed that they were incorrect. I attempted to call to request a correction, but I did not receive a response. Therefore, I decided to visit the store directly today. The receptionist informed me that it could take hours to fix the issue due to his busy schedule and that it was not possible to assist me at that moment. After insisting for a while, as I really need the invoice for legal purposes, he mentioned that he would make the correction when he had the opportunity, although he was currently very busy.

Mike and staff at Northlands were great! Easy to book in and work completed on time and with contact through the booking to discuss options.

Thanks guys, will definitely return!

Very good customer service - accomodating to time requirements, flexible, polite and efficient service.

Everything happened very prompt.

Micheal and the team are amazing woth their knowledge, service standards and most of all pricing. Would highly recommend My Car Northland 💯 %. Thank you.

I have been here twice now for a punctured tyre repair and have been really satisfied both times. Quick and efficient and fair priced. Thanks!

On time and clear updates as needs changed

Friendly service, expert advice, clear information about what needed fixing and what it would cost. I was confident they were being genuine.

good service except that the online estimate is way too wrong

Very friendly, and prompt service, hazel free,

Kmart Northland is always and easy and great service

I brought my car in and the mechanic identified that the window switch needed replacing. We booked the car in for Friday. I do outreach work using my car so I cancelled my shifts for the day. I’m a casual so that meant no pay for the day. I brought the car in. I later received a call to come and pick it up. I arrived and was told the switch needed replacing. I replied that I knew that and was expecting it to be fixed that day. They told me the part needed to be ordered and I would need to book out a day the following week to get this done.
The problem was identified the first time. It did not need to be re-identified the next time. I have lost two day’s pay rather than one due to this.
This is my first MyCar experience. Unfortunately it hasn’t been a good one.

Friendly, and prompt service. Very pleased.

Michael and the teams at MyCar Northland are fantastic genuinely nice guys that you can trust to leave your car with. Work is carried out professionally with calls, follow up. Michael went far and beyond to ensure that I was happy with the service of my dad’s car. Will definitely come back again for services needed. That’s why you can see lots of cars taken there for services. Thanks Michael and rest of the guys there. See you next time.

Took my car in for 125k service. They had quoted me that a 125k service included a timing belt. They later rang me to advise my log book had recorded I had had a 125k service at Subaru and did I have a record of the timing belt. I did so they did not replace.
Very grateful for their honesty as I would have been none the wiser.

The person I dealt with explained everything that the car needed to have done. And the car was ready when they said it would be.