The whole experience starting from the initial phone call was professional, I could sense from the phone the eagerness to want to help with my tyre issue. Thankfully it was only a tyre puncture that... Voir plus
Établissement
Changer d'établissementBanks Avenue, Eastgardens Shopping Centre, 2019 Pagewood, NSW, AU
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Lisez les avis des autres
We have been using Chris and the Team at Eastgardens for several years for both business and personal vehicles. They provide an excellent service for a good price. Today they went above and beyond - c... Voir plus
I’ve spent years struggling to find a reliable, honest mechanic… until about three years ago when I met Rob at MyCar Eastgardens. Calling him a mechanic doesn’t do him justice — the man is an ab... Voir plus
I actually booked the wrong dates for our pink slip, past due date, and didn’t even realise until we went in on the day I thought I booked for. Though on a tight scheduled day, they tried their best t... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Pagewood Eastgardens
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Banks Avenue, Eastgardens Shopping Centre, 2019, Pagewood, NSW, Australie
- (02) 9212 8923
4,6
Excellent
608 avis
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Great customer services by all who were involved.
The whole experience starting from the initial phone call was professional, I could sense from the phone the eagerness to want to help with my tyre issue. Thankfully it was only a tyre puncture that could be repaired. The extra service of pumping all tyres and replacing the spare where it belonged was unexpected but much appreciated. Thank you, please keep up the GREAT customer service. I will be sure to spread the word about your GREAT service. All the best.
26 août 2026
Avis spontané
Excellent service
We have been using Chris and the Team at Eastgardens for several years for both business and personal vehicles. They provide an excellent service for a good price. Today they went above and beyond - coming to our rescue with getting a car back on the road so we could travel down the coast this afternoon. Thank you guys!
27 juillet 2026
Avis spontané
Chris (younger) has fantastic customer…
Chris (younger) has fantastic customer service and despite the blunder, wrong tyres were delivered and had to return another day, he was able to accommodate another appointment that suited me.
13 juin 2026
Replacing 4 tyres + Wheel alignment
They told me it would take 1.5 - 2 hours. It was ready in that timeframe. Friendly service.
17 juin 2026
I was informed during the service of…
I was informed during the service of all costs involved which is so important at this time due to financial constraints.
I found they were very empathetic to my needs and gave a complete handover of the work done and helped me set up a plan for future work
11 juin 2026
Great communication including update on required parts during service
Great customer service
6 juin 2026
Was kept up to date with timing and…
Was kept up to date with timing and what was needed to replace.
6 juin 2026
Great reception greeting
Great reception greeting. Respectful staff. Provided options and advice.
30 mai 2026
Phone order experience was great
Phone order experience was great and some front desk staff great but others not.
28 mai 2026
Radiator change
Based on their checking, I was told that the radiator needs to be replaced. For safety i approved the change.
28 mai 2026
As always
As always, the service at Mycar Eastgardens is No 1. Chris welcomes you with such friendliness. Our cars are treated with such care. Will keep coming back every time.
19 mai 2026
Good Communication
Communication was very good in a busy store on a wet day. Chris organised the tyres, and got me back on the road same day.
25 mai 2026
Great front of house
Great front of house
But why does the car need 5 hours+ for a scheduled 12 month service on a BYD ? Surely there is better scheduling available
26 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Mycar quoted a 10% discount over the…
Mycar quoted a 10% discount over the phone when booking the appointment to change a tyre, but then charged full price upon completion of the work.
19 mai 2026
Réponse de mycar Tyre & Auto - Pagewood Eastgardens
Hi Kris,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great friendly service
Great friendly service
Excellent communication of issues pricing
Got me sorted on the day I called to book!!!
Thank you for your work
12 mai 2026
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