We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... Voir plus
Établissement
Changer d'établissementRedbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
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Lisez les avis des autres
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... Voir plus
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... Voir plus
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Redbank
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australie
- (07) 3215 8330
4,6
Excellent
287 avis
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Great experience
Great experience. Fast service. Was running late to pick up my car and they waited 20 minutes after closing time, which was very helpful. Definitely recommend.
17 octobre 2025
They managed to book me in at short…
They managed to book me in at short notice, service was performed and car collected at the quoted time and feedback on what medium/high maintenance was required. However, a week and half later I am still waiting on the quote for the required maintenance to come through so I'll have to make a followup call this week.
2 octobre 2025
Avis spontané
Very friendly and informative staff
13 octobre 2025
Promp service
Promp service. Kept me informed through the process. Did what they could to make it easier
4 octobre 2025
Such a good experience here
Such a good experience here. Showed up when they opened with a puncture to my tyre. They were able to get me in almost straight away and price matched the new tires for me.
Friendly staff and quick turnaround
18 septembre 2025
Once again mycar came through for me
Once again mycar came through for me.
It was a big job and they did it well. Always make you feel special
Thanks Mycar redbank.
18 septembre 2025
Staff were very friendly
Staff were very friendly. From the phone to the service place in Redbank plaza
12 septembre 2025
Jason was an amazing help when it came…
Jason was an amazing help when it came to a price problem as I quoted differently to what I was being charged. He made sure I got a rate that was close to what I was told over the phone. He was incredibly helpful and provided excellent customer service.
14 septembre 2025
They were really great in booking me in…
They were really great in booking me in on such short notice. They always tell you what may need fixing, rather than pushing it on you. Great at communicating Thankyou
10 septembre 2025
All great to deal with
All great to deal with, figured out what was wrong with my car, only issue is they were going to quote me but I didn't hear from them.
2 septembre 2025
I’ve been a regular customer for a…
I’ve been a regular customer for a while and I can say that they’ve been very professional and helpful in what they do
15 août 2025
9 years in December
Have been going to mycar since I brought my new car, which has been for 9years in December. Wouldn’t go anywhere else. Best service & tyre repairs I have ever had.
30 août 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Horrible customer service, overquote
Horrible customer service, doesn't care about the customers, impatient like we owe them something. Have me a quote for transmission for $1200 for a job that was repaired for $280 elsewhere. Buyer Beware.
20 août 2025
Réponse de mycar Tyre & Auto - Redbank
Hi Esther,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Excellent service very nice friendly…
Excellent service very nice friendly staff fast and timely manner
26 août 2025
Professional one stop car service point
The company operates in an impressive and professional way.
So far I honestly haven't had any issues with servicing my car with them. Open lines of communication and ever ready to assist during the time that the car is being serviced.
13 août 2025
They were very knowledgeable
They were very knowledgeable. Great service. Willing to work in with our tinelunes
19 août 2025
VERY POSITIVE ATTITUDE TOWARDS COSTUMER…
VERY POSITIVE ATTITUDE TOWARDS COSTUMER SERVICE AND SATISFACTION. JASON IS VERY GOOD FOR DEALING ISSUES RE CAR.
26 juin 2025
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