mycar Tyre & Auto - South Melbourne Avis 

307
TrustScore 4 sur 5

4,2

248 Sturt Street, Corner of, 3006 South Melbourne, VIC, AU


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... Voir plus

Noté 5 sur 5 étoiles

Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... Voir plus

Noté 5 sur 5 étoiles

Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... Voir plus

Noté 5 sur 5 étoiles

It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - South Melbourne

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • 248 Sturt Street, Corner of, 3006, South Melbourne, VIC, Australie

  • (03) 8585 7166

4,2

Bien

TrustScore 4 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(307)

29 269 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

service was outstanding

The service was outstanding! Kamal Was so helpful and he completed the job extremely quickly and efficiently as it was a last-minute booking on a Saturday and he made time to make sure our broken windscreen wipers were safe and secure for our trip. Highly recommend. He was fantastic

28 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Poor customer service

I didn’t enjoy my experience at mycar South Melbourne as the mechanics were very transactional and did not put much effort into customer service and explaining what and why I needed things fixed on my car. Yes they did the job, but as a young woman, they did not make me feel comfortable to talk to them about issues with my car which goes a long way.

19 décembre 2024
Logo de mycar Tyre & Auto - South Melbourne

Réponse de mycar Tyre & Auto - South Melbourne

Hi Katelyn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

The attention to detail and professionalism exhibited by your team was truly commendable.

I wanted to take a moment to express my appreciation for the excellent service I received during my recent tyre change. The attention to detail and professionalism exhibited by your team was truly commendable. 🚗✨

Not only was the process efficient, but the quality of the tyres installed has also significantly improved my vehicle's performance. I am very satisfied with the results and look forward to continuing to rely on your expertise for my future automotive needs.

Thank you once again for your outstanding service.

9 décembre 2024
Noté 1 sur 5 étoiles

Treated like an idiot

The team here treat you like an absolute idiot and take you for a run for your money. Would recommend avoiding and going to your local small mechanic or any others to be honest.

13 décembre 2024
Logo de mycar Tyre & Auto - South Melbourne

Réponse de mycar Tyre & Auto - South Melbourne

Hi Patrick​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Staff on site very accommodating

Staff on site very accommodating. Unfortunately had been given an unrealistic time frame for job to be done via the call centre, but on-site staff did their best to get my car back to me in time to get to my daughters concert!

7 décembre 2024
Noté 3 sur 5 étoiles

I have taken my car to this service…

I have taken my car to this service centre the last 3 years. This time I think I was taken advantage of on this occasion. I didn't need the $289 service as I do very little driving. I think the $229 service would have been adequate for my needs. I am an aged pensioner and every dollar counts. Customer relations could be improved.

4 décembre 2024
Logo de mycar Tyre & Auto - South Melbourne

Réponse de mycar Tyre & Auto - South Melbourne

Hi Wendy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Mycar South Melbourne- Excellent!

Mycar South Melbourne continues to be the best service. Whether it’s a service or investigative work if there is an issue they will help you and provide exceptional value and service.
Friendly and helpful staff. Thank you Mycar South Melbourne!

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Booking my car was simple

Booking my car was simple, especially speccing the tyres I needed as I could search the right tyres by my car's Rego. The service as well was done without fuss and on time. I'm very pleased.

6 décembre 2024
Noté 5 sur 5 étoiles

Efficient

Efficient, friendly, and professional. Couldn’t recommend more!

22 octobre 2024
Noté 4 sur 5 étoiles

Fine

Efficiently did what was requested.

9 octobre 2024
Noté 5 sur 5 étoiles

Service at My Car

The people at My Car - South Melb were very professional and had precise answers to my car issues. I received my car back faster than expected which made the whole experience much better.

10 octobre 2024

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