mycar Tyre & Auto - Sydenham Avis 

Some issues were highlighted during the inspection, but no accompanying photos or videos were provided as evidence. For clarity and transparency, could we request visual documentation to better understand the faults identified?

I took in a tyre that had a puncture and was told that the mechanics were able to fit the tyre on my wife’s car when she picked it up the next day.
When my wife picked up the tyre she was told that they were too busy to put the tyre on for her.
It takes 5 minutes to put a tyre on.
I service 4 cars twice a year at My Car in Watergardens.
It was a disgrace that they didn’t fit the tyre for her!!!

I visited this workshop because I suspected my car needed a wheel alignment. Instead, the receptionist strongly encouraged me do a wheel balance also, assuring me it would resolve the issue. When the mechanic checked the car, he clearly stated that it did not need a wheel alignment. Despite this, the receptionist laughed and insisted that the customer—meaning me—had requested an alignment.

At the time of payment, he laughed again and casually mentioned that the wheel balance “should fix the problem,” even though I had already been charged for both services.

This experience left me feeling that the reception team lacks transparency and integrity. If you are not completely certain about what your car needs, I would advise avoiding this place.

Grateful for the team to repair our tyre after discovering a screw in it.
They were super busy but still managed to help us out.

Left my car for puncture repair. Received top notch service! Will recommend.

Great customer service and explanation on what extra repairs were required

Knowledgeable and helpful

Overall is very good.

Prompt. Great workmanship. Reasonable price

Great customer service over the phone and when I went in.

Fixed the problems with the lights. Did a very good job.

The team were very helpful and communicative. Fast turnaround, and flexible options for picking up your car outside of work hours.

Amazing! I love the service and the workers do a fantastic job.

They serviced my car really well and the customer service team were helpful.

From the guy at the reception to the guy who took my details and helped me out were great. I was waiting on the couch for the work on my car to be done but silently watching how they operated. They have been great in terms of customer service with ever customers, the consistency and their approach to everyone is great. Best experience ever at a service center

Very helpful with good advice that saved me money. Great customer service like this makes me really Appreciate the business, therefore will be a returning customer

Gerin was very helpful and the team sorted out my vehicle. Thank you.

Overall good service at short notice to fix my puncture.