mycar Tyre & Auto - Templestowe Avis 

I was given an idea over the phone as to the problem.
On inspecting the car it was correct and the job was done within days.

Quick and fantastic service. Thanks

So very helpful, my car broke down at midday and I needed it back for school pick up. Hussein was so helpful, was all done by 2:30. Grateful.

Fast turn around, friendly staff

Could not fault the service and assistance provided by Templestowe My Car. A special mention to Stefan for going out of his way and looking after the family car so we’ll. Five stars is not enough. Thank-you, Stefan. I will be back because of you.

Efficient and timely work. Friendly staff.

Very professional and helpful, friendly team

Young man was very helpful. His name is Liam. Make sure you look after him. He would be a great asset to any business.

Very good service.
Happy with my experience

Call centre said that tyres were ordered and would be in store, ready for fitting. Once car was dropped off, and left the service centre, received a call saying that the tyres were NOT there.
The service centre arranged tyre within 1 business day.

Sam was extremely helpful and professional great guy and wonder experience easy to book and organise my tyres. Will be returning in future

Smooth and quick repair job. Friendly staff. All good.

The service was very efficient. Liam was very friendly and explained what needed to be done. He was happy to answer all my questions and the car was serviced on time.

They were able to do the puncture on the spot

I was happy with the purchase of the tyres. My husband thought that they were a little expensive? But over all i was happy that they were fitted and ready to go by the time that I had finished work.

The courtesy and honesty of staff member Liam was exceptional. I had issues with my breaks and having a son on his L’s who was worried to drive with the break noise, Liam made our car a priority and made the adjustments needed to get us back on the road asap.

Very quick and friendly service

Good experience

Didn’t do correct service, replaced long life spark plugs with cheap, $6 copper head spark plugs that I was charged $55 for before they were due, didn’t properly replace plastic assembly, screw missing, incorrect advice about tires, tried to upsell tires by lying and saying my tires were dangerous (confirmed with another mechanic)…. I went back and had a conversation and walked Ben through these issues. He was evasive and his explanations were half baked.

I used to come here because Tom was incredibly up front, honest and helpful. I hate to be one of those people, but I have lost trust in the ability of the team to provide a conscientious service. If these are the basic mistakes they’re making, what else are they getting wrong?