mycar Tyre & Auto - Townsville Avis 

S Lehman who served me was very kind and professional.
Quick and easy process from ordering and booking online to the drop off and pick up.
The only better thing would be that it was free 🤣.

I responded to a tyre promotion on 14 March and was advised that the promotion was valid. Received a quote for $224. I offered to pay on the 14 March but the service advisor said I can come and pay on 28 March when the work will be done. I returned as agreed on 28 March at 8.15am and the 2 new tyres were fitted. At the point on payment, the service advisor told me that the system would not permit him to give me the 20% discount. I was totally disappointed because I genuinely responded to your offer and I wanted to take advantage of the discounts not that I needed to replace the tyres immediately. At the end of the day I paid the full price and difldnot get my ,$60 discount promised by the company. Very disappointed. The advisor also said I needed to change yhe rear brakes and rotary disc and when I come back he will work out a $60 discount for me then. The trust was already broken and I do not feel comfortable again dealing with the company again. I was expecting that the advisor will escalate the matter on Monday and ensure my discount was processed corrected even it could not be done on Saturday because the admin offices are closed.

Mechanics went above and beyond to find a suitable tyre solution for me at a very reasonable price.

Great customer service and quick turnaround time.

Sam was great, work done was prompt and timely.

Outstanding service! I needed four tyres replaced same day for a roadworthy and these guys delivered! They were clearly busy but squeezed me in and had my tyres done in less than an hour!

Sam and his Offsider were very Helpful and Courteous at all Times.

Very helpful. Well informed by staff at all times.
Timely and well priced.

this was hassle free service and I was informed every step of the way for recommendations for work needed

I work in a similar industry and received good service similar to what is expected from us in our own workplace.
Really friendly fellas, they explained things after and gave me options for my tyres.

Great service. They called and asked us about a few things that needed replaced and asked if we wanted to go ahead and get it done. Gave us a price then and there. We are happy.

Did a full diagnostic and couldn't even pick up a bad cell on the battery also was meant to be a combination service of 75k km and 90k km said they didnt realise yet the logbook shows the odo they wrote down also then proceed to charge nearly 500 for labour for only 2.5hours

Good value, fast, on time

On time, professional, and not expensive

Trustworthy and helpful

Always helpful and get the job done. They have been looking after my car for some years now A+++

Clear communication. Kept me informed while parts were being ordered. Repaired all parts that needed repairing in a quick and prompt manner.

From Sam at the front-desk, to the prompt delivery of service, and the services provided.

Great service and very prompt.I will use them again.

From the moment I went into to book my car in was welcomed with a wonderful smile and a cheerful hello i complimented the young fella and stated it was lovely to be greeted so warmly ..all repairs etc were explained in a very professional manner..I will continue to use these guys ..wish there were more stars 5 doesn't give them credit for outstanding customer service