mycar Tyre & Auto - Victoria Point Avis 

Such a smooth process. Very professional and super fast service. Highly recommend. Thank you

Great service. Friendly staff at counter. In and out in an hour for 2 new tyres and wheel alignment. Very happy, will return again.

All good. Helpful.

Dave made the experience really good, putting care and thought in to my experience and never tried to up sell me if not needing to

I paid for my service online ahead of time, thankfully. When I dropped my car off at Victoria Point, I specifically asked for an estimate to fix the air conditioner.
Later, when I returned to collect my vehicle, I was blindsided with an extra $220 charge for an aircon quote.

When I questioned this, I was told they had to “call out the aircon man.” Really? I dropped the car off at 8:30am and received a call with the quote at 8:40am, my phone log confirms it. So where exactly was this aircon specialist called from in that ten-minute window?

The man at the desk clearly saw I wasn’t buying the story and brought in the manager, who then removed the charge. I made it clear, I may be a woman, but I’m not stupid. I chose Mycar thinking it would be a safe, professional experience, not a place where I’d be taken advantage of.

By contrast, Rapid Tune Capalaba treated me with respect, didn’t overcharge, and even washed the outside of my car. I only went local at Victoria Point because I live nearby, but the misogynistic undertone I experienced there was enough to ensure I won’t be returning.

Great customer service, above and beyond by both David and the team !

I phoned to get 2 new tyres fitted to my trailer. I got a lunchtime appointment scheduled the following day. I dropped the 2 x tyres off with the MyCar crew who had the job done in less than hour whilst I did some shopping in Vic Point shopping Centre. Pretty happy that we get 30day tyre satisfaction guarantee (can swap out if not happy), free puncture repair, 50,000km mileage guarantee. Dave and the Team at Victoria Point MyCar always provide excellent service & value for money.

I had a split in my front tyre so I had 2 new ones on front.. A couple of days later when I went shopping I opened the boot there was the tyre with the split in it.
It was not even Put in the well thank goodness.
When I took the car back they put a tyre on the rim.
I don’t know if the tyre they put on was my old one or not.

Great service , staff and management were a pleasure to do business with , highly recommend

Always a pleasure getting my car serviced at the Victoria Point MyCar

Service and advice was fantastic

Easy booking and referral system and staff communication.

Welcoming and professional staff.

Full vehicle report and 24 hour road side assistance support

Fast and friendly service - I managed to get my car in for a service and get new tires fitted the same afternoon.

Dave and the team were so excellent and helpful repairing our daughter’s car. Full recommendation of this business.

Friendly welcome on arrival, service done promptly . Good communication. On pick up took the time to tell me what had been done, what may need doing next time and advised me of other services they offer. Would definitely use again.

Great customer service and honest and accommodating. Thanks guys. Liam

No hassles on booking, receiving and servicing. Car running smoothly.
List of next required items to maintain appreciated.
Will return for servicing

Price matching policy gave me a good deal. Liked getting SMS reminders. Competent staff gave good advice and the car felt great to drive. Every thing went to schedule as advised.

Obviously experienced advice , friendly service ,efficient and reasonably priced . . Well done !

Very lovely customer service, took my car down for a logbook service & wheel alignment. My car feels great now, was told what other work needed done without being pressured to book in again. Will definitely be booking here again.