mycar Tyre & Auto - Waurn Ponds Avis 

I have been a loyal customer for years and always a happy customer. This time however, I was given an estimated cost of $4600 for work that needed doing. I was surprised and a bit confused about the quote and was convinced to go to another mechanical business for confirmation. I was told by them that although there is some work needed in the future the only immediate problem was the dead battery. I paid $75 to find out that nothing on the list was urgent and that I could probably get over 30.000 kms before anything would need to be done. Very surprised and somewhat confused I went home somewhat dejected at what I was dealing with. I’m not someone who will badmouth a business but I’m not happy.

Easy to book in. Quick turn around.

Trustworthiness,Honesty, Price
Customer service. A1👍

They were prepared, sent a msg when car was ready, friendly staff

Great friendly service. Clear advice and well priced. Also a v convenient location.

The guys go above and beyond looking at all aspects of the car beyond basic servicing requirements. Very impressed with their communication, after care and workmanship

Kept me update on the entire time through the RWC process.

Booking process is easy. On the day, they were prepared to accept the car and delivered it back to me at the time they promised.

Very courteous, everything is done with the customer satisfaction in mind. Very good communication and also great to be taken through the bill at the end.
I always go there and l will keep doing so . Thanks guys!

I recently took my vehicle in to have work done on it. I found the manager to be rude, aggressive, dismissive and totally unprofessional. I cannot recommend Mycar Waurn Ponds if you are looking for friendly service where the customer walks away feeling satisfied.

They were very kind, knowledgeable, and solution-oriented

Easy to book, friendly staff, good service all on time.

When my car’s automatic transmission failed, I had to have it towed to the nearest shop, which happened to be MyCar. I had never been there before, so I wasn’t sure what to expect. The team checked my vehicle first thing in the morning, and I was pleasantly surprised by how helpful and professional they were.
Conor, in particular, was amazing. As someone who isn’t very knowledgeable about cars, I really appreciated how clearly he explained everything. He took the time to walk me through the issues and followed up with a detailed email outlining the problems and a transparent quote. It made the whole experience much less stressful, and I felt confident knowing exactly what work was being done.

The service and politeness of the staff was a credit to them. They were very courteous and extremely efficient.
The work carried out on my car was handled professionally and promptly.

I always have a great experience at Mycar Waurn Ponds. Michael and his team are fantastic! I always get an honest opinion, reasonable quotes and the work is of a very high standard. Even though it's often busy, nothing is too much trouble. Thank you! much appreciated 👏

Great service - very professional