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Lisez les avis des autres

Noté 2 sur 5 étoiles

Their payment button is not responsive. I'm trying to make a payment to use one of the services since weeks, but the button still not working. After having reported to support, nothing changed.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Myco cancels addresses. One day you have an address, the next day you get a notice your office will now be located on a new "improved" location. This is unusable as a business address. You need... Voir plus

Noté 1 sur 5 étoiles

Can totally see why this is so poorly reviewed. I’ve just spent thousands on printing new packaging using the bell yard address. I then get an email to say this office is closing. On my annual rene... Voir plus

Noté 2 sur 5 étoiles

I paid £59.98 on 8 April 2026 (Invoice 275728) for a Registered Office and Director Service Address package. The KYC/onboarding process was convoluted and poorly communicated, and I never succes... Voir plus

À propos de l'entreprise

  1. Service de location de salles de réunion et de conférence

Écrit par l'entreprise

Please note: This page was created in error and is not actively managed. Our official Trustpilot profile is here: https://www.trustpilot.com/review/thelondonoffice.com


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,6

Tous les avis

(34)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

really terrible service

really terrible service. I wish I had found this before engaging with them. Really could not have been a worse onboarding process and still not there a week after paying,

24 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Staff are rude

Staff are rude. We paid for the lowest package and they refused to send us any paperwork or anything, upgrading to something stupid like £400 package to get what we wanted (just the paperwork sent to us!!!!!) still nothing. They are refusing to give us a refund

9 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not go with MYCO Works

Stay away from MYCO Works - they are going to find every possible opportunity to squeeze every penny from you. They have the worst support you can imagine, riddle with rude team members who look at you as a transaction, not a customer.

Stay away!

4 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammy, discriminatory, and absolutely useless — avoid at all costs

I paid for a registered office service with these clowns to restore my UK company, through Companies House. The payment went through. My money was taken. And guess what? No service. No account access. No login. No documents. Just radio silence and a “sorry, we don’t know you” when I tried to reset my password.

After days of chasing them via WhatsApp and email, I was finally told they had flagged my IP address (because I’m traveling) and decided unilaterally that I must be “high risk.” Based on what? My location and the fact I tried more than one payment method — something any normal person would do when your damn website doesn’t work properly.

And here’s the kicker: they refused to issue a refund. Let me repeat — THEY TOOK MY MONEY, provided no service, and then refused to give it back.

This isn’t a company. It’s a scam hiding behind vague AML excuses and lazy support.

I’ve initiated a chargeback. I’ve filed a complaint. And I will make sure every other business owner, especially international directors, knows that this company is not safe to trust, not transparent, and definitely not professional.

Avoid this shady setup at all costs. Spend your money where people treat you like a client, not a criminal.

18 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

This is a SCAM

This company is now Dormant but they are still taking money off gullible people for services they never intend to render.
Its a SCAM avoid at all cost.

5 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid at All Costs – Misleading Pricing & Terrible Customer Service

I strongly advise against using MYCO Works due to their misleading pricing, dishonest business practices, and appalling customer service.

I initially signed up for their Registered Address service, expecting a simple and professional experience. However, when I later requested an upgrade to their Business Plus package, they outright refused to honour their advertised pricing. Instead, they demanded an excessive additional payment, well beyond what was originally stated on their website. At no point was it made clear that upgrades would require effectively repurchasing the service at full price.

When I questioned this, I was met with dismissive, robotic responses, claiming their decision was "non-negotiable." Rather than offering any form of customer service or reasonable resolution, they stonewalled my requests and refused to engage in a fair discussion. Their attitude was arrogant, unhelpful, and completely lacking in transparency.

To make matters worse, they refused to provide a pro-rata refund for unused months, despite no longer requiring the service. Their excuse? A blanket 14-day refund policy, which they conveniently use as a shield to avoid treating customers fairly.

Their claim that they “work closely with Trading Standards” came across as a thinly veiled intimidation tactic, rather than genuine assurance of compliance. I have since reported them to Trading Standards and disputed the payment via chargeback.

If you’re considering using MYCO Works, don’t make the same mistake I did. There are far better, more transparent and ethical alternatives out there. Save yourself the stress and take your business elsewhere.

Avoid at all costs.

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I do not recommend this company

I do not recommend this company. I pay for the registered address service as well as a telephone service. They are very unreasonable to deal with. They wanted £223 over and above the standard annual fee to display the registered company on my website, even though this information is readily available on Companies House website. I also had an instance where a supplier accidentally sent a letter to the registered address instead of my operational address. Myco refused to forward it on (even though I was offering to pay for it as a one-off) unless I subscribed to the £223 extra charge.

5 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Dreadful service.

Dreadful service.
All that tricks to get you signed up, take money and then ask to sign up more service otherwise they will suspend your account and no refund .
It’s more like a fraud .
Stay away.

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

The worst and most disorganised company…

The worst and most disorganised company I have ever worked with.

All what they are interested in to get you to upgrade for services you actually don't need even before doing the basic job.

I have sent them twice documents for ID and address proof and still receiving emails to upload stuff and when you call to clarify, the right hand doesn't know what the left hand doing.

I will cancel the service once the annual period is over.

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid them they are very unreasonable

I have used this company for a few years with several businesses, When I decided to move to my accounants address i let my membership expire. When I requested my mail which I already paid for them to receive I was told the only way I would get it was if i registered the companies with them for another year. I was like they were holding my mail to ransome and expecting me to pay for a full year just to receive it. This is bad business in my eyes and shows no respect for their customers, they simply just want your money, poor show!!

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I recently had a disappointing…

I recently had a disappointing experience with MyCoWorks. I purchased an address service for £45 and then paid an additional £20, expecting to receive a director service address. Unfortunately, they failed to provide this service.

I used the address for my company, but when one of my important documents was sent there, they refused to forward it without charging me another £20. This feels completely unfair, especially after already paying for the service.

To make matters worse, when I reached out for support, a representative named Alexios was incredibly rude. He dismissed my concerns and told me I could leave a bad review if I wanted to, which only added to my frustration.

Overall, I'm very unsatisfied with the service and the way I was treated. I cannot recommend MyCoWorks based on my experience.

15 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Their payment button is not responsive

Their payment button is not responsive. I'm trying to make a payment to use one of the services since weeks, but the button still not working. After having reported to support, nothing changed.

30 mars 2024
Avis spontané
Logo de MYCO

Réponse de MYCO

Dear George Bonyahn,

Thank you for bringing this to our attention. We apologise for the inconvenience you've experienced. Our team is actively addressing this issue to ensure a smoother experience for all users. Please reach out to our support team again if you need further assistance.

Regards,

Registered Office (UK) Team

Noté 1 sur 5 étoiles

I signed up for the service to give my…

I signed up for the service to give my UK customers a chance to review my business since we are an international business, but our service does not require a physical presence. But after I paid the annual premium, I was told that it was not possible to register the business on google. Of course, it never was a problem with any of the other services I used - but it is a problem here. So if you want to list a business and want to have google reviews - pick a different service provider. This one is useless.

13 septembre 2022
Avis spontané
Logo de MYCO

Réponse de MYCO

Dear Client,

We apologise for any inconvenience caused. Unfortunately, Google My Business policies prohibit the use of virtual office addresses for listing businesses. While we understand your frustration, this is a policy beyond our control. We appreciate your feedback and will continue to work on enhancing our services within the boundaries of platform policies.

Regards,

Registered Office (UK) Team

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