Was a little nervous about ordering a sofa without sitting on it but our narrow hallway and tight turn left us with few options. I need not have worried though - Cozmo are brilliant!

The sofa arrived well within the stated timeframe. It was delivered by very friendly people and was a breeze to put together. It’s so comfy and exactly what we needed. Looks stylish. Very competitive pricing.

Can’t recommend highly enough. We were kept up to date through the fabrication process (I was worried about this from reading previous reviews but I’m glad to see this has been improved)

very comfortable. the tire of sofa you don’t want to get up from

delivery was good and they kept me informed.

Keeping me informed throughout the order. Excellent!

We have bought two Cozmo sofas - they look really nice and are very comfortable. Service was excellent and they were delivered sooner than expected

Sicily, the person who helped me with my purchase was fantastic. She sent me a swatch before I bought the snuggle chair. It look great and is comfortable.
The delivery was excellent too
Thank you

I bought a 1.5 seat sofa because I have cats, and I wanted to have room for some little friends to sit with me. This has been if anything too successful, they love it so much that I have to fight for a space myself! My record so far is myself with four cats, but I think we might improve on that with practice. The sofa is comfortable and practical; I love the fact that I can change the covers if we have any little accidents!
The delivery process was smooth and efficient, I was kept informed at all stages and all deadlines were kept. I wouldn’t hesitate to recommend this company.

Really pleased with my two Cosmo sofas. Purchase and delivery very straightforward. Slightly disappointed with how difficult it was to fit the back cushions on to the sofas. Everything went together easily until the final part.It was really hard to position the material and I’m still not 100% happy with how it looks from the back. Shame really - we should have paid for the assembly but it’s all so simple up to that point. Seemed like we didn’t need to pay the extra £55 but with hindsight I would have.

Absolutely love our Float 4 seater chaise...amazing and so comfortable! Thank you Cozmo for being a really great company to deal with, and your delivery folks Empire we're super too.

Had a question with my order and they couldn’t have been more helpful. Delivered on time and very efficient delivery guys

Great quality sofa, delivered on time and fantastic updates all through. Really pleased and would recommend 😍

Love our two seater velvet couch- a warm green that is perfect for our home.
Delivery team was great - punctual, friendly and fast.
The back of the couch is a bit lower than I had anticipated, otherwise it is perfect.

Excellent product, looks great and really easy to assemble

We are super impressed with Cozmo's customer service. Although we ultimately decided to return our sofa (it was not the right one for us), our experience of the company has been outstanding. The return process was indeed hassle free, and the team were so friendly. We would 100% purchase something from them again.

Love Cozmo!
We ordered one sofa, then decided to order 1 more plus one armchair from the ex-display. Said 6-8 week delivery but arrived in less than 2 weeks which was a LIFESAVER as we'd just moved house and I'm pregnant so this was the best news ever!
We also visited the showroom in Shoreditch and the team were so lovely and helpful.
Thanks!

I absolutely love my pillow sofa, however the click system represents - in my view (and that of my carpenter) a massive design flaw. It is overly complicated, and there are far simpler versions available. This sofa replaces one by Snug, which was so easy, I was able to do it by myself. The Cozmo is way too heavy for that. The sofa came apart whilst the carpenter was trying to move it to fit flooring, resulting in us having to call Cozmo, who in fairness were happy to talk us through it. Unfortunately, it's just happened again, whilst I was trying to fit sliders under the legs ready for his return tomorrow and there is no way I can fix it by myself - basically, I can't sit on my sofa until it is fixed, and I am dreading having to face the carpenter tomorrow because he HATES this sofa (although complements for the look of it) Much as I love the look of it too, I wouldn't buy again, because the click system is far too fiddly for such a beast of a sofa. It shouldn't come apart simply because someone tried to gently lift it a few millimetres, and it shouldn't require two people to put it back together again.
As an edit: having looked at the video, I think all I had to do was lift the middle of the sofa a bit, which I did for the 'click'. I THINK it's back together again (I hope so), and I've managed to get sliders underneath the legs. It's undoubtedly a well made, sturdy piece of furniture, and I love the look of it. It's comfortable to sit on too, with none of the sag you get on other sofas. I just wish they'd use an easier system to fit it together!

Great quality sofa, easy to order and super quick delivery.

Everything from ordering to the delivery was great. The sofa is beautiful and well made me

Our Cozmo sofa is comfy, stylish, and just what we needed. Getting furniture into our place isn’t always easy, so the fact that this one came in with no drama was a big plus. It also feels like it’s built to last, with memory foam and duck feathers giving the right balance of comfort and support. Being able to choose the fabrics made it feel personal to our home too. Delivery was smooth, assembly was simple, and overall the whole experience was stress-free. We’re really pleased with it and would happily recommend.

Gorgeous sofa, delivered in just over 8 weeks. I booked without visiting the showroom so was a little nervous, but it's nicer than we could have imagined. Fabric feels expensive and it's very comfy. Delivery was amazing, they came in, had it all assembled in 10 minutes and took away all the packaging with them. Fantastic company!

Great experience, everything on time, good delivery, very happy with the bed.