Customer Service staff are very attentive, knowledgable and efficient. But I am surprised how basic dealing platform is!?.. 1. When u try to deal buy/sell..there is no latest price displayed?..... Voir plus
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Lisez les avis des autres
The staff at MES are polite, friendly, helpful & above all extremely competent. I have been with this company now for a couple of years & would recommend them without hesitation. Well done to the... Voir plus
L'entreprise a répondu
MES are great to deal with. Quick and clear responses to questions from all at MES, in particular Tanjil. They provide a prompt human interface which is very efficient, always helpful and transpare... Voir plus
L'entreprise a répondu
I am a British immigrant who has been living in Netherlands for over 20 years. Recently I discovered that I had a large sum sitting in private pensions in UK and was looking for best way to invest thi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Conseil en investissement
- Société financière non banquière
- Fonds de pension
- Fournisseur de pension de retraite
Écrit par l'entreprise
MyExpatSIPP allows you to combine your UK pensions into one easy to manage online pension. Our SIPP is designed especially for non-UK residents so there's no paperwork to complete with our simple and easy online sign up. You can choose the currency for your account and we can pay withdrawals in your local currency to your local bank account. Transfer your UK pension to our SIPP and take control of your retirement.
Coordonnées de contact
8 Palace Yard Mews, BA1 2NH, Bath, Royaume-Uni
- 03303202091
- support@myexpatsipp.com
- myexpatsipp.com
4,5
Excellent
38 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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the issue was resolved very quickly
12 février 2026
Réponse de MyExpatSIPP
Hello, Sergio. Thank you for taking the time to leave a review and give us five stars. We're happy to hear our team was so prompt in responding to any queries you had.
Good experience so far
Good experience so far, good clear communication during my pension consolidation transfer to myexpatsipp.
11 février 2026
Réponse de MyExpatSIPP
We appreciate your review and your five star rating. It is great to know that our commitment to friendly and open communication made your experience a positive one.
Quick and Helpful
MyExpatSipp are always quick and helpful with their responses, I never have to chase them for information.
11 février 2026
Réponse de MyExpatSIPP
Thank you for the generous review and five star rating. We take great pride in offering clear guidance and quick responses, so it means a lot to hear that our team stood out for you.
Réponse de MyExpatSIPP
Hello Monique. Thank you for sharing your review, along with the five star rating. We are pleased that our team delivered such a high quality service.
Top class service
Top class service. Always responsive and always prompt. Highly recommend
12 février 2026
Réponse de MyExpatSIPP
Thank you for the review and five star rating, Glen. Providing a fast, yet detail-oriented, service is something we care deeply about. It is wonderful to know that you're happy with our level of client support.
First class and expert service with…
First class and expert service with great customer orientation.
26 janvier 2026
Réponse de MyExpatSIPP
Hello, Craig. Thank you for the review and 5 star rating. We're happy that you had such a high quality experience with our expert team.
Réponse de MyExpatSIPP
Hello, thank you for the review and 5 star rating. It's great to know that you found our team was so helpful when it came to quickly offering any support needed to answer your questions.
The support team are really responsive…
The support team are really responsive and helpful, can't fault them.
22 janvier 2026
Réponse de MyExpatSIPP
Hello Stephen, thank you for the review and 5 star rating. We're happy to know our customer support team responded to any queries in a fast and comprehensive fashion.
An excellent company and a great…
An excellent company and a great vehicle.
Cameron and the team are highly professional and responsive.
21 janvier 2026
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating, John. We're thrilled to hear that you've had such a positive experience with our team when it came to any queries that you had.
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating. We pride ourselves on our exceptional customer-service, so we're happy to know that we helped answer any questions you had in a prompt and friendly manner.
Super Alternative to grandad's pension plans
The entire process has been great! From the support when transferring from a top 3 pension provider in the UK; to platforms support, trading in ETF's; managing drawdown and timing, etc. Well done!
15 janvier 2026
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating. Amazing to hear that our team helped make transferring your pension to us as easy and simple as possible, and that you're enjoying the range of investment options offered on our platform.
Most approachable and responsive tream
Most approachable and responsive tream, completely unlike my experiences with other pension managers.
Customer service is knowledgable and able to take responsibility to give useful answers.
16 janvier 2026
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating, Matthew. Providing a knowledgeable and friendly service is something we take pride in, so it’s wonderful to know you feel we stand ahead of others when it comes to answering any technical questions that our clients have.
Abysmal sign up service
Absolutely abysmal sign up service, website doesn't work properly when trying to submit documents, tbf email is ok & pretty quick responses. No understanding of country specific "proof of address" / ID & wanted certified translations of the simplest documents even when what they needed was clearly shown.....
8 octobre 2025
Avis spontané
Réponse de MyExpatSIPP
Hello
Thank you for your feedback, and we're sorry about your experience during the sign-up process.
As a regulated firm, we are required to comply with strict onboarding procedures set by the Financial Conduct Authority (FCA). This includes verifying customer identity and address using documentation that meets regulatory standards. When documents are not in English, we must request a certified translation to ensure accuracy and compliance. This is not a reflection of your documents, but a legal requirement we must follow.
If you’d like to discuss this further or need assistance, please don’t hesitate to reach out to our support team directly.
Best regards
MyExpatSIPP Support Team
Unable to complete signup
Unable to complete signup - different browsers
Signup process is awefull and I'm unable to complete. I've now tried 5 times with 2 different browsers and EVERY time after entering the details and hitting the submit button I get a blank page with only the MES banner at the top. Nothing else. This is with Chrome and Edge on Windows 11.
I tried reseting my password but it says unknown user ID.
1 octobre 2025
Avis spontané
Réponse de MyExpatSIPP
Hello
Thank you for taking the time to share your experience, and we're sorry you've had trouble completing the sign-up process.
We understand how frustrating technical issues can be, and we’d really like to investigate this further to help resolve it. Our system has successfully onboarded many clients recently without any issues, so this may be an isolated case specific to your setup.
Could you please email us at support@myexpatsipp.com with the details of your attempt (including any screenshots if possible)? This will help our technical team look into it promptly and assist you directly.
We appreciate your patience and look forward to helping you get started.
Best regards
MyExpatSIPP Support Team
over 100 days, still no sign of my money
Put in my claim for my SIPP money back in July - should supposedly take 5 business days to get my money back. As of 23rd of October have received nothing. They keep writing stringent emails to the pension provider, but still nothing.
Everything seemed great, right up until I wanted my money!
Got a notification yesterday (5/11/2024), that says the payout should be in my bank in 10 days. We'll see!
23 octobre 2024
Avis spontané
Réponse de MyExpatSIPP
Hello Craig,
Thank you for your review and feedback.
As this is an old arrangement from 2020 before we launched our own SIPP, we just want to clarify the situation. Your SIPP is administered by Hartley Pensions, who are currently in administration, and they are responsible for processing the withdrawal. We have no administrative control over your SIPP.
Unfortunately, it unclear why Hartley have delayed the processing and payment, and despite our numerous attempts to contact senior management, the reason has still not been made clear to us.
In our role as the original introducer, we are very limited with our ability to intervene and resolve this delay. Despite this, we are doing all we can to chase Hartley and get this payment made to you.
Please let us know if you have any further questions, by contacting our support team.
Kind regards,
MyExpatSIPP Support
Great pension people
I've been with this company for just over a year now, and rate them very highly. Especially if you find the whole pension saga daunting. Great support, communication and help. Great online platform to track your pension whenever you wish
17 novembre 2020
Avis spontané
Réponse de MyExpatSIPP
Thank you for the review and 4 star rating, Judy. It's great that you found our in-house platform so informative.
Easy, quick and great service
Easy, quick and great service from Cameron. I would recommend to anyone
6 février 2019
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating. We’re glad our team was able to give you the support you needed and answer any questions you had.
Very helpful and patient with me
Very helpful and patient with me. The transfer was completed effortlessly. Now I know whats happening with my pension
6 février 2019
Réponse de MyExpatSIPP
Thank you for the review and 5 star rating, Mike. We’re delighted to hear that transferring your pension to us was a smooth and straightforward experience.
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