Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been using Face Dr for a while now, to buy my products as recommended by my skin expert and I can honestly say the service is amazing, the products are fabulous and the delivery is super quick... Voir plus

Noté 5 sur 5 étoiles

I wouldn’t go anywhere else for products or advice! This online clinic is second to none with the doctors only too happy to help with their flourishing knowledge.

Noté 5 sur 5 étoiles

My skin has never looked better,I'm getting lots of compliments,I use Zo Skin products.I have received initial consultation and advice and recommendations on which products to start with.Orders are al... Voir plus

Noté 5 sur 5 étoiles

Recently came across my face Dr. Immediately they were very accommodating. I had a video consultation with Beth who was happy to see me straight away!! She was lovely, informative and taught me a lot... Voir plus

À propos de l'entreprise

  1. Clinique dermatologique
  2. Fournisseur de produits de beauté
  3. Magasin de cosmétiques
  4. Boutique de santé et beauté

Écrit par l'entreprise

Book a free video skincare consultation, receive a customised product treatment plan and start your journey to better skin.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, fantastic products, great advice and next day delivery. Wouldn't go anywhere else for my skincare products.

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Go to for any products!

All the consultants are so lovely and helped with any enquiries I had. My skin had a sudden change due to lifestyle so I asked for some advice - I heard back from the consultants via email within 48 hours and they helped tailor my routine. It’s was super easy to order/replenish the products with next day delivery! Will definitely be ordering again and thank you for the amazing service.

9 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Today I booked a video call with Paula…

Today I booked a video call with Paula Coombs at 11am which I never received, I then booked another one for later the same day, to see if I would have better luck, but I did not receive that call either. I thought lets try some where in the UK, because previously I have used Spruce Micro in America, yes they do get results, but I just wanted to try a company in the UK, but I don’t think Face Dr want my business, so I will look elsewhere. I even tried calling them by Whats app, and messaging them on whats app too, I did not even get a reply.

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and knowledgeable

I got in touch with Julia at Face Dr to help me find a solution to ease my painful acne. Julia put me on a skincare regime to try for 16 weeks. After 16 weeks, my acne has disappeared, my scarring is much less visible and I feel so much more confident in myself. I cannot recommend Face Dr enough 💕

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and knowledgeable team

Contacted myfacedr and spoke with Beth about my skincare regimen. Need a boost to even out my skin tone and as I don’t have much time I needed skincare that would be quick and simple but effective and Beth helped me no end. Would definitely recommend

11 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great help

I had to ask for a bit of advice before buying, I'm brand new to skincare, but since hitting the big 40 thought I'd treat myself and start getting a good skincare regime. What a great help the team were. Would absolutely recommend x

13 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Not replying to my last emails

When i first contacted Face Dr I got a quick response from them; we had a phone chat for about 7 minutes where we discussed my daily face care routine.
Before placing an order they kindly advised me on the expiration date of the products I was going to purchase.
Later on I emailed them (3 times with attached photos of my face) and sent a message on whatsapp regarding purchasing another product that i was not able to buy and they never replied. I guess this product is not sold for everyone but at least they could have explained it instead of ignoring me.

22 octobre 2024
Avis spontané
Logo de myfacedr.com

Réponse de myfacedr.com

Hi Indira, Thank you for your feedback! We're sorry, my colleague Julia remembers having an email conversation with you about SPF products, but there must have been some type of error as we cannot find your response or imagery in our inbox. I cannot see anything in Whatsapp either I'm afraid! Our team would never intentionally not respond to your messages, but I'm sorry if this was missed! I'll ask a member of the team to reach out to you to offer assistance shortly, should you still need it. Best wishes, Hannah - Face Dr

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