MyHairMail Avis 

15
TrustScore 4.5 sur 5

4,3

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À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

MyHairMail® is changing the way customers buy wigs online by combining technology, transparency, and personalized service. Our exclusive shopping tools help remove the uncertainty from online wig shopping. Customers can use our AI Face Shape Analyzer, MyHairMagic™ Virtual Try-On, Wig Genie℠, and Inventory Genie™ to find styles that fit their look, lifestyle, and needs. MyHairMail also offers an advanced Product Availability & ETA System that displays expected manufacturer availability dates across more than 2,000 products spanning 8 major wig brands. Instead of discovering that an item is backordered after ordering, customers can often see estimated availability before they buy. Since 2023, we’ve helped thousands of customers shop wigs, toppers, and hairpieces from more than 18 leading brands, including Jon Renau, Raquel Welch, Belle Tress, Ellen Wille, Noriko, Amore, Estetica, Gabor, and more. We’re committed to fast order processing, factory-fresh products, and knowledgeable support 7 days a week. Whether you’re shopping for fashion, convenience, medical hair loss, or simply a new look, our mission is to make the experience easier, more transparent, and more enjoyable. Explore the MyHairMail Experience.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,3

Tous les avis

(15)

15 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

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Noté 5 sur 5 étoiles

This company has a variety of wigs Not Much Else To Say

This company has a variety of wigs and great choice of colors! Most of the time I can get the lowest price for a high end wig! Only hindrance to more purchases is their return policy- 2 returns within 120 day time frame.

Great customer service! Great turnaround time! Great response time when updating a change in delivery of product and availability.

20 juillet 2026
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Réponse de MyHairMail

Hi Colleen -

Thanks for this. The color range is something we're genuinely proud of, and I'm glad the delivery and availability updates have been useful - we'd rather tell you what's actually happening than keep you guessing.

Noted on the return limit. That feedback goes to the right people, and if you ever want help narrowing a shade before you buy so a return isn't needed, we're here: https://myhairmail.com/pages/contact
And of course, use our color tool and virtual try-on tool https://myhairmagic.com

- MyHairMail

Noté 5 sur 5 étoiles

I was very impressed with the delivery

I was very impressed with the delivery, packaging, wig and unexpected little gifts. WOW!

20 juillet 2026
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Réponse de MyHairMail

Hi Susan - the little extras are one of our favourite parts of packing an order, so it's lovely to hear they landed well. Thanks for mentioning the packaging too - we put real thought into how a wig arrives, not just what's inside. Enjoy wearing it, and we're here any time you need styling advice.

- MyHairMail

Noté 5 sur 5 étoiles

It’s perfect!!

It came much quicker than expected and with some extra goodies and a sweet note attached. I already had this same wig but needed to replace it as it was getting frayed. It was perfect and half the price of what I previously paid in a retail store! Thank you!

20 juillet 2026
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Réponse de MyHairMail

Hi DJM - A repeat buy on a style you already know and love is the best kind of order to pack, and we're glad the piece arrived ahead of schedule and expectations. Getting the same wig at half what you paid in store is exactly the point. Thanks for coming back to us, and enjoy it along with the goodies. :-)

- MyHairMail

Noté 5 sur 5 étoiles

Great prices and reliable

Great prices, name-brand products, fast shipping when in stock. I received my wig in perfect condition and in a speedy manner,

20 juillet 2026
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Réponse de MyHairMail

Hi Debbie -

"Perfect condition" is the one we work hardest for, so thanks for calling it out. Every unit comes directly from the manufacturer "factory shipped and sealed", and when a style's in stock we ship it. Enjoy the new wig, and if you ever want help picking your next shade, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

The price on the wig was fantastic and…

The price on the wig was fantastic and I received it quicker than I thought I would. I am definitely purchasing from MyHairMail again!

20 juillet 2026
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Réponse de MyHairMail

Hi Cindy - Glad the price worked out and that it came sooner than you expected. We'd rather quote honestly and beat it than the other way round. When you're ready for the next one, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

My new wig stop- 1st place

Got a great price on a pre-order piece. And I was notified the next day on status. Your reviews are also good, so I will be shopping with you first. Thanks!😁

21 juillet 2026
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Réponse de MyHairMail

Hi Rose -

Glad the pre-order price worked out for you, and that the status update arrived quickly. We'd rather tell you where a piece actually is than leave you guessing. Enjoy it, and we'll be here whenever you're ready for the next one.

- MyHairMail

Noté 4 sur 5 étoiles

No she is not



No she is not, and no I can’t .

20 juillet 2026
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Réponse de MyHairMail

Hi Judy -

Four stars with a bit of mystery attached! :-) I don't want to guess at what's behind it, but I'd genuinely like to know - especially if there's something we could have done better. Whenever you have a minute: https://myhairmail.com/pages/contact and it'll come straight to our team.

- MyHairMail

Noté 5 sur 5 étoiles

I got exactly what I ordered in perfect…

I got exactly what I ordered in perfect condition and in a reasonable amount of time. Price was the best I found and I looked at 5 different wig vendors who had the color I wanted

20 juillet 2026
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Réponse de MyHairMail

Hi Pam - Five vendors compared and we came out on top for that color? We'll take it. Getting the shade right is the hard part, so we're glad it arrived exactly as you expected. If you ever want help matching a second unit or a different length, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

Great service and arrived promptly

Great service and arrived promptly. LOVED the price!

20 juillet 2026
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Réponse de MyHairMail

Hi Susan - glad it landed quickly and the price felt right. We work hard to keep both of those true at once, so it's good to hear it came through. If you ever want help picking your next shade or style, we're right here: https://myhairmail.com/pages/contact

Thanks for taking the time to write.

- MyHairMail

Noté 5 sur 5 étoiles

So far so good!

So far so good!
The website is easy to navigate and the prices can’t be beat!
I haven’t had the need to chat with customer service.
My only want is a better, larger picture of the shades.

20 juillet 2026
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Réponse de MyHairMail

Hi Ginger -

Glad the site was easy to get around, and thanks for the note on the shade photos. Good news! We just launched our new and improved MyHairMail Mobile App available in the App Store and Google Play. We listened to customers like you and have make the color images on the mobile app Bigger and Better. You can always find us on Chat or here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

80 year old finds a wig!

I am 80 yrs old. I have had MANY wigs and was moderately satisfied with mail ordering. But recently decided to pack up the brown wigs (I hair turned WHITE when I was 20); but after a serious illness I lost most hair on crown. Gave up on dye jobs and brown wigs about 2 yrs ago. Decided to go with WHITE. Unfortunately not easy to find short white wigs in my styles. MYHAIRMAIL offered what I had hoped to find before my life was over. Not only did I get the wig, color, price and style (that did not make me look like I came from a beauty salon with blue hair!) The help from your company, ease in ordering and fast delivery was terrific. I LOVE my new wig! Just hoping I still have some time left to find another short or pixie wig similar to my last purchase and reasonable price. I know I will be wearing out my wig quickly. Keep up the great job you are doing. So many other wig companies do NOT care about good products and service. Just hoping I will find more wigs that meet my criteria. Unfortunately I am not needing the beautiful long wigs that the young women are after. Keep up the good work and helping this old lady get a nice wig!

14 juin 2026
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Réponse de MyHairMail

Hi Darlene,

Short styles in true white are genuinely hard to source, so I'm glad this one landed right - color, cut and price all at once. That's the combination people give up on finding.

When you're ready for the next one, get in touch here and we'll pull together what's available in short and pixie shapes in your shade: https://myhairmail.com/pages/contact

Thanks for the kind words.

Warm Regards,
- MyHairMail

Noté 3 sur 5 étoiles

Impressed with customer service

Love the large assortment of styles and the competitive pricing. Unfortunately I received a wig that was manufactured defectively and I had to return for credit. I was impressed by the customer service team who personally helped with my concerns and also took the time to explain how this type of problem may occasionally occur. Waiting to see how rapidly my credit will be issued.

17 juillet 2026
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Réponse de MyHairMail

Hi Janice -

A defective unit is a genuinely frustrating way to start, and I'm glad the team walked you through the why rather than just processing it quietly. Occasionally even a new piece directly from the manufacturer come through with a flaw, and we'd always rather take one back than have you wear something that isn't right.

You replacement is on its way! :-)

If you need us: https://myhairmail.com/pages/contact

- MyHairMail

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