MyIrelandBox Avis 622

TrustScore 4 sur 5

4,2

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Noté 1 sur 5 étoiles

I hope this gets posted probably not because trust pilot only puts up 3-5 star reviews Do not,I repeat do not use this company Thier products are minimal at best,we use fit,fab,fun and products ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been receiving My Ireland boxes a little over a year. When I initially signed up for them, I was just going to subscribe for 3 months and stop. But I find I just can’t bring myself to cancel... Voir plus

Noté 5 sur 5 étoiles

I love My Ireland Box. Every month I look so forward to receiving what I call a present to me. I'm like a little kid anxiously awaiting my present. I have been to Ireland & love it. If I had to pick a... Voir plus

Noté 5 sur 5 étoiles

My husband and I did a CIE pub tour of Ireland in September 2025. I fell in love with this beautiful scenic country and the friendly people. When I found out about the MyIrelandBox I knew I had to s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisanat

Écrit par l'entreprise

MyIrelandBox is a premium Irish Subscription Box service for those that wish to discover Ireland and Irish Design from talented independent makers based all over Ireland. Founder Katharine curates a MyIrelandBox full of Irish made surprises for our community of subscribers every month, filled with a selection of Irish made Celtic jewellery, homeware, wonderful books, clean beauty, stationary, fashion accessories, artisan foods and lots more. Based on themes such as the Irish Sheep, the Irish Cottage, an Irish Christmas and Thanksgiving, each MyIrelandBox takes our subscribers on a journey through Ireland each month.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

622 avis

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Noté 5 sur 5 étoiles

I love My Ireland Box

I love My Ireland Box. Every month I look so forward to receiving what I call a present to me. I'm like a little kid anxiously awaiting my present. I have been to Ireland & love it. If I had to pick another country to live in, it would be Ireland. Every Box is so perfect & worth every penney. I have two corners in my home that shows off all my Ireland Box treasures. I highly highly recommend these Boxes. - Peachie -

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience--since 2023...

FIRST-- To the public, most of the world NOW knows the terrible teriff issues, in USA-- international mail, has changed for the WORSE, and this affected MY supscription-boxes recently,
BUT---this is ONLY of recent!
It NEVER affected it, before, and, I was always informed of delivery, by email.
I have had a renewed subscription from MY IRELAND BOX, since 2023.
It was always on time, and had quality fun surprises, and, irish food treats.
SUDDENLY, it changed--
but, I knew it was NOT Ireland's fault. The boxes, were partialy empty-- no food ITEMS!
I was tempted to stop my orders, yet-- my mom and I had SUCH fun with my gifts, and sharing irish treats, that I ASKED Katharine if she was trying to SOLVE the trouble. It was sad...
She DID contact me,
and, her Facebook page, and, she explained what was happening with foods, tariff, etc.
(which us in USA, knew had ruined our mail). I know, she worked HARD, and NOW is, to keep the wonderful STANDARD, that we, as long-term customers, have enjoyed!
She has been, a high quality business person, and, has made a wonderful surprise box, for us that love IRELAND.
Well, I just got my APRIL box (later than before, but, by honesty, it came) And--
the food is BACK IN!
After seeing concerns at the Facebook page, from unhappy folks, I felt I needed to say something:
These are harder times-- but the care and love, in her buisness GIVE me time to enjoy surprise with my mom.
*shipping, over seas,
of course makes it expensive, for retired folks, like me, but, gift-wise, the ITEMS are of good prices and quality made, and worth enjoying ..
I am thankful for this buisness of Katharine's!
*thank you, Katherine, or, STAFF, if you get to read this, sincerely, Lizzy...

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My Ireland boxes!

I have been receiving My Ireland boxes a little over a year. When I initially signed up for them, I was just going to subscribe for 3 months and stop. But I find I just can’t bring myself to cancel the subscription! The things that are selected to go in the box are so unique and fun! My heritage is both Irish and Scottish and while it’s on my bucket list to visit both places, until I can do so, these boxes bring me closer to feeling like I am there each month. It is my treat to “me”!

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely dissapointed in this company

Extremely dissapointed in this company. They supposedly tried to use the same CC mutlple times this last month for the April box, mind you it worked great for the previous 5 boxes, it finally went through on March 31st...I have the email confirmation. There was no reason it shouldn't have gone through, the bank didn't even have notifications on their side that anything had tried to be even charged. I just went and asked for my tracking information since they never give it to you, mind you it says they are supposed to send it out in their infromation. I finally got a response back stating "Well the payment didn't go through till the 1st and it had to be in by the 31st and so we are sending out a May box" THE HELL YOU ARE!!!!! I HAVE DONE MY 6 months I SIGNED UP FOR!!!!!! I have an email showing the confirmation from them the 31st. Keep in mind I had cancelled my renewall because of the poor boxes and poor treatment by this company. My husbands family is in Ireland and they can not believe this company treats their customers like they do. Very frustrating, between the false advertisment of what was in the boxes when I signed up, to constant having to hold them for the tracking information that they ARE supposed to provide and not this whole debacle. Buyer beware for sure!!!!

22 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Kira,

Thank you for writing, and I am sorry for the frustration this caused.

I have only just reviewed this personally. Your payment did go through, but because our subscription system records in a different time zone, it reached the system at the month-end cut-off point and was assigned to the following shipment cycle rather than the earlier dispatch already closed here.

I can completely understand how confusing that feels when your confirmation showed March 31st locally, and we are looking at how this timing can be made clearer across both time zones.

I have sent you an email directly so that we can resolve it properly from here.

Best wishes from Dingle,

Katharine

Noté 1 sur 5 étoiles

I hope this gets posted probably not…

I hope this gets posted probably not because trust pilot only puts up 3-5 star reviews
Do not,I repeat do not use this company
Thier products are minimal at best,we use fit,fab,fun and products are mostly great coming directly from manufacturers,tried to cancel many times through emails to no avail they keep sending packages and charging credit card,only way to get rid of them is cancel your card

22 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Robert,

I am sorry to read that you feel this way.

I have now reviewed your account personally and can see that when you contacted us in December, our customer service team replied and explained that your membership was on a 12 month commitment plan, which is why it could not be stopped at that point in the term.

We have had no further direct communication from you since then (that we can see), so your membership has continued according to that original plan.

As for the surprises that we curate and include, everything in MyIrelandBox is sourced here in Ireland through Irish makers, small producers, and manufacturers, which is at the heart of what we do as a small Irish business. MyIrelandBox has also always been intended as more than the physical items alone, with the booklet, recipes, postcards and wider connection to Ireland forming part of what many members return for each month.

Many members choose the 12 month plan because it is offered at a much lower monthly rate than shorter plans, in return for that longer commitment, though we are now reflecting on whether such a long fixed term still best suits all members.

I have also sent you an email directly today in relation to your plan.

Best wishes from Dingle,

Katharine

Noté 5 sur 5 étoiles

I initially purchased the 3-months…

I initially purchased the 3-months subscription, and I really liked everything so much that I transitioned to the 12-month subscription. I felt there was quality in the items, and they were all things that I enjoyed. I've had a few questions along the way, and they've been answered promptly.

20 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Thank you so much, Darcey.

It means a great deal when a member begins with a shorter plan and then chooses to continue the journey with us for longer. We know that trust is built month by month.

I am very glad you have enjoyed the quality of the surprises we choose and have made for you here in Ireland, and that your questions along the way have been answered promptly. I’ll gladly pass your kind comments on to the rest of the team.

Have a lovely day, and thank you for being a treasured member of MyIrelandBox.

Warm wishes from Dingle,
Katharine

Noté 5 sur 5 étoiles

Love receiving a little bit of Ireland in the mail!

Love the wood serving board with the sheep engravings and the sheep towel! This is my fifth MyIrelandBox and I have loved each one! Love the snacks and items that come with each box. You get a recipe card and a little booklet full of interesting facts and who the makers are of the products.

14 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Thank you, Cynthia, for staying with us through five MyIrelandBoxes already.

It means a great deal that you continue to enjoy not only the surprises themselves, but also the booklet (now called your Companion), the Irish recipes, and the stories behind the makers. I truly love writing the Companion each month.

That connection between the surprises, the people who create them, and the wider story of Ireland is very much at the heart of what we try to share each month with you and the rest of our treasured community.

Warm wishes from Dingle,
Katharine

Noté 5 sur 5 étoiles

Wonderful Surprises!

My husband and I did a CIE pub tour of Ireland in September 2025. I fell in love with this beautiful scenic country and the friendly people. When I found out about the MyIrelandBox I knew I had to sign up for it. My first box arrived two days ago, and I love the variety of items in it…A lovely silver necklace, a dish towel with sheep on it, a box of candy, a bag of potato chips, a cutting board and a lovely companion book. Thank you so much, and I’m already looking forward to the next one.

19 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Thank you so much for writing this.

I especially love hearing that your own journey through Ireland led you to us, because so many of our members arrive carrying a connection they do not want to lose after returning home.

I am delighted your first MyIrelandBox brought some of that feeling back, and I hope each month ahead brings another little piece of Ireland to your door.

I love discovering Irish surprises for you, writing the Companion each month so that you can learn more about Ireland and feel transported here, and sending my weekly Postcard emails too. I hope they help keep that connection alive until your next MyIrelandBox arrives.

Warm wishes from Dingle,
Katharine

Noté 5 sur 5 étoiles

I love , My Ireland Box!!!!

I have just received my second box and it is just amazing! I love the quality of each item and the fact that they are truly all from Ireland!! I also love the way they get back to you quickly when you email them. It is a wonderful company and I look forward to getting my box every month!! If you haven't subscribed, do it..... you won't be disappointed. They are honest, thoughtful and inspirational people who run the business.

16 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Thank you so much for these generous words, Lisa! I’m delighted reading them here in Dingle today.
It means a great deal to us all to read that your second MyIrelandBox brought such joy, and that you noticed the quality of the pieces and the care behind them. I love to curate for you and find and even make beautiful pieces from Ireland that are unique and useful and reflect our traditions and the talent of our artisans.
We work very hard to make sure each carries a little piece of this place with it.
And thank you too for mentioning our emails. Jovana and Reita are wonderful within our team.
We are a small team here, so kindness like that is deeply appreciated.

Warm wishes from Dingle,
Katharine

Noté 5 sur 5 étoiles

I received my first My Ireland Box…

I received my first My Ireland Box yesterday. I was over the moon excited. The first thing I did when I cracked the box was smell it… ( sounds crazy right?) but it smelled fantastic! I found the lovely bar of soap inside that was the source of the aroma. Along with beautiful treasures & treats :) the little book was a surprise. I sat down and read it front to back right away. I can’t wait to see what next months box brings ( so excited)

14 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Your words gave us such a lift here in Dingle Ireland ~ thank you.

I smiled at you mentioning the scent first, because so many people say that when they open a MyIrelandBox for the first time.

And I am especially glad you enjoyed the little companion booklet too, because a great deal of heart goes into writing those journeys each month. I love writing them for you all - and now we have activities and learn some Irish included and many other chapters to keep you going throughout the month.

We’re delighted to have you with us and hope the next MyIrelandBox brings another lovely surprise.

Warm wishes from Dingle,
Katharine

Noté 4 sur 5 étoiles

Turned out better

Update 4/4/26- After placing the original review, I was contacted by the company and everything was sorted out. They took the time to investigate and explain what happened as well as refund one of the boxes. The March box finally arrived and the items were wonderful.

I placed my order on 2/28/26. I ordered 1 three month subscription. I have been charged for 2 subscriptions twice now and have not even received my first box as of 4/2/26! I had to ask for my tracking number. It was not provided initially when it was shipped.
I have reached out to customer service which is very slow to respond. When I do receive a response, they appear to be blanket answers and do not appear to be willing to make this right. I want a refund for the second subscription that I did not order! I have canceled my subscription after being charged $288, receiving no boxes and poor customer service.

1 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Stephanie,

* Stephanie, thank you for updating your review after everything was clarified.

I was glad we could investigate what happened fully and explain the duplicate order issue properly once I became aware of it. We always want things to feel fair and clear, especially when someone is new to how our plans work.

I’m very pleased your box arrived safely in the end, and I hope the items inside brought a little enjoyment once it reached you.

Warm wishes from Ireland,
Katharine

Thank you again for raising this.

When we reviewed your order carefully, we found that one recurring plan had been placed with a quantity of two selected at checkout, which is why two March boxes and two April boxes were generated under the same order. This was not a system error, but two boxes under the same plan being processed from the original order.

Your two March boxes have now been delivered, and the two April boxes are already on their way. As a gesture of goodwill, we have also arranged a refund equivalent to one box and closed everything fully going forward.

We are a small Irish business and always try to resolve unusual situations fairly when they arise.

I have also emailed you.

Best wishes from Dingle,

Katharine

Noté 1 sur 5 étoiles

Terrible experience for my elderly mother in law.

My mother in law has tried to cancel this subscription for six months and even sent a registered letter and they just keep sending the items and charging her. Now we have to cancel her credit card. It's been a terrible experience and now that we have moved the package goes to our old address 4 hours drive from our new address. THEY REFUSE TO CANCEL THE SUBSCRIPTION!
BEWARE!!!!!!!!!

1 avril 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Jeff,

Thank you for raising this.

I reviewed the correspondence carefully here and could see that our customer service team had replied to Margaret when she contacted us, with instructions on how to manage and stop the membership. It may be that those replies were missed or landed in spam or junk.

We did not receive any registered letter here in the office, and we had not been informed of the address change, so shipments continued to the address held on the account.

In any case, the membership has now been fully closed from our side going forward.

Best wishes from Dingle,

Katharine

Noté 4 sur 5 étoiles

Updated more then happy as of 4/7Great iteams but horrible results/ response for major issues

This is my second time time being a subscriber. First time approx 2 yrs ago I had the best experience so when my financial situation allowed me to go ahead and start up a subscription.
I ordered in Feb, for the march / St.Patrick’s day box. It shipped timely around the 9th. I have yet to receive the box, it’s been sitting in the neverthands for days. Every time I contact the help team I’m given the run around, it’s on its way, it will be there next week. I’m very very upset that I did not receive it. It was a birthday gift to myself. My birthday has come and gone and no box. We are now less the a day away from the April Box being charged and I have yet to receive the march box. Extremely disappointed and dissatisfied in lack of communication/ support for the late box.

Update as of 4/7/26
The box arrived, and it was fantastic. Katherine was more than helpful to assist and went the extra mile and kept me updated once she became aware of the issue. More than satisfied with the assistance. I know the shipping was outside of the control of their control

25 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Melissa,

* We were very glad to be able to sort this out for you, Melissa, and thank you for updating your review after receiving your March box.

Occasionally delays happen once parcels leave Ireland and enter international postal systems, and in your case there was also confusion around duplicate ordering which we were happy to investigate fully and resolve.

It means a great deal to us that the box finally arrived safely and that you enjoyed the items inside. We truly appreciate your patience.

Warm wishes from Ireland,
Katharine

Thank you again for your patience.

Your March MyIrelandBox was part of a later March shipment which experienced delay in transit, and I was personally following it with our UPS contact while waiting for updates from the USA side.

I am very glad to know that your box has now arrived safely with you.

We are continuing to work hard on improving shipping times again, and April has already gone out, with food now back inside the boxes as well.

Best wishes from Dingle,

Katharine

Noté 5 sur 5 étoiles

I have been receiving the monthly box…

I have been receiving the monthly box for a few years now. I LOVE them. I look forward to these deliveries, I have never had a repeated item, there are certain things I may not use, but my best friend aka "My Irish Twin" enjoys them. The only issue I did have is due to living in Las Vegas, NV USA, our summer temps here are above 100 degrees and one time a chocolate bar melted over some of the items' packaging. I love the jewelry and get compliments when I wear the necklaces.

23 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Michelle, thank you so much for this. It means a lot to hear from someone who has been with us for years.

I love that you and your Irish twin share parts of the box between you. That is such a lovely image and very much in the spirit of it all.

You made me smile about the Las Vegas heat. We have learned the hard way that Irish chocolate and Nevada summer temperatures do not always make easy companions, which is why we now plan very carefully around warmer months.

I’m delighted the jewellery has brought you so much enjoyment, especially when it starts conversations and compliments.

Thank you again for staying with us and for taking the time to write such a thoughtful review.

Katharine 💚

Noté 5 sur 5 étoiles

I gifted a 3 month subscription to my…

I gifted a 3 month subscription to my son. The boxes included a beautiful assortment of unique gifts, each of high quality and quite lovely. Each box also includes a beautiful booklet describing the beauty of Ireland.

I would highly recommend this to anyone who wants a bit of the beauty of Ireland delivered to their home.

2 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Laura, thank you so much for this lovely review.

What a thoughtful gift for your son, and I’m so glad to hear he enjoyed what arrived each month.

It means a lot to hear that the quality of the pieces stood out to you, and also that the booklet added to the experience. I always hope those pages bring a little sense of Ireland into the home along with the box itself.

Thank you for recommending us and for taking the time to write.

Katharine 💚

Noté 5 sur 5 étoiles

Oh my goodness

Oh my goodness! This one was the best! It arrived right on St Patrick's Day and believe me, I was absolutely thrilled with the contents. Not to spoil the surprises, but there was one item that was put in after the box was sealed with the pretty green paper, sort of just on top, that ABSOLUTELY BLEW MY MIND. Thank you, absolutely beautiful and I am so delighted. Sending much love from America, Selina

17 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Selina, this made me smile so much. Thank you for writing it.

I’m delighted it arrived right on St Patrick’s Day for you, and even more delighted that you loved opening it. I know exactly the item you mean, and it makes me so happy that it had that effect.

We had great excitement putting this one together here, and reading your message now gives that same feeling back to us.

Thank you for your lovely warmth and for sharing your joy with us all the way from America.

Katharine 💚

Noté 4 sur 5 étoiles

I actually rate MyIrelandBox 4 1/2 stars

I would actually rate MyIrelandBox 4 1/2 stars.
The monthly boxes have been an awesome treat for my mom, starting with last November and right up to March's box that she just received (and was so thrilled with!).

13 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Thank you so much for this. I’m delighted to hear your mum has been enjoying the boxes, especially the March one.

It’s lovely to think of them arriving month by month and becoming a little treat she can look forward to. That is very much what we hope for when we put each one together.

Please thank her from me as well, and thank you for taking the time to write such a kind review.

Katharine 💚

Noté 1 sur 5 étoiles

13 Years in Business with No Follow Through

I ordered on 2/28 in hopes of having my box ship by the 5th of March, which their website says they ship on the 5th of every month. It's now the 11th and I have no tracking number nor email nor a response from their customer support. I was hoping to receive this by St. Patrick's Day, but it's looking like not even close now. This is a very disappointing first-time customer experience.

11 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Hi Joshua,

Thank you for your feedback.

I checked with our customer care team and can see that your March box was shipped and that tracking details were sent to you shortly after your query. I will also email them to you personally again in case they landed in spam or junk.

Your parcel is on its way, and while international delivery can sometimes take a little longer than expected, we can see that it is moving through the network and progressing well.

As a small team here in Dingle, we do our very best to answer every message and keep members updated, especially when someone is waiting for a first box and looking forward to it arriving.

I hope it reaches you very soon now and that your first MyIrelandBox is worth the wait.

Warm wishes,
Katharine
Owner, MyIrelandBox

Noté 5 sur 5 étoiles

I have been getting my Ireland box for …

I have been getting my Ireland box for a while now. I look forward to receiving it every month. It's a wonderful surprise in a box. Treats, gifts, and readings. I would recommend it for any one to enjoy Ireland at home.

5 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Judy, thank you so much for this lovely review.

I’m always so happy to hear when someone says they look forward to their box each month. That little feeling of Ireland arriving at the door is exactly what we hope to create.

I’m glad you enjoy the mix of treats, gifts and reading too. We put a great deal of thought into each month so that it feels like a real little journey.

Thank you for being with us and for taking the time to write.

Katharine 💚

Noté 5 sur 5 étoiles

Viewing Ireland from North Carolina, USA

I do not have Irish in my blood but when I saw that I could get authentic Irish merchandise I had to place my order. There is such a beauty in the photos of the lands, coasts, and villages that I felt this would help me get to know the land. Receiving the MyIreland Boxes have been a joy for my family. Living in the United Stated this box gives us a taste of another country's culture. It is clear that each item is picked out especially for the month to represent a special time. Even though it might not be common in the USA it is a custom or celebration in Ireland. Receiving something as simple as a wooly sheep or as elaborate as a beautiful silver necklace which represents the history of Ireland. The recipes are interesting because they are both different as they are common to us in the States. Then to wrap up the box is an amazing booklet written by Katharine. She describes what she sees on her journeys throughout Ireland. She also explains the amazing culture and as well as the history. I recommend that you try a subscription to see for yourself how wonderful Ireland can be.

2 mars 2026
Avis spontané
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Réponse de MyIrelandBox

Karyn, thank you so much for taking the time to write this. It was such a lovely thing to read.

I really loved hearing that MyIrelandBox has brought a little piece of Ireland into your home in North Carolina, especially for your whole family to enjoy together. That is exactly what I hope for each month when we are choosing the pieces and putting the story together.

You described it beautifully, from the little woolly sheep to the silver necklace, because that balance of simple and special is very much what I try to create.

And thank you for your kind words about the booklet. I write those journeys hoping people will feel they are travelling with me, so it means a lot to hear that they bring the landscape, culture and history to life for you.

Warm wishes from Dingle,
Katharine 💚

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