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Keeper Memorials Avis 231

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They did a fantastic job with my mother’s celebration of life! It was winter in Pennsylvania so many family and friends could not attend due to weather and issues with mobility, they hosted an online... Voir plus

Noté 5 sur 5 étoiles

I love how much personalization there is, from themes and stories to detailed family trees. I used the event pages to share details of my Aunt's memorial service, and it was so easy for our relative... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't express enough gratitude for the experience with Keepers Memorials. After losing both parents 4 months apart we decided to do a combined celebration of life ceremony for both. We have family... Voir plus

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Cimetière
  3. Service de crémation
  4. Organisateur d'événements
  5. Livraison de fleurs
  6. Magasin de souvenirs

À propos de Keeper Memorials

Écrit par l'entreprise

Online Memorials That Celebrate Your Loved One's Memory

Simple to use, customizable and designed to help you celebrate your loved one's life story.
Keeper provides the best personalized online memorial sites in memory of a loved one. Create long-lasting online memorials & tributes with comments, photos, stories and more. A true celebration of life website with an obituary, family tree, and unlimited photos and videos. Friends and family can easily contribute to the online memorial page by sharing their memories. 

 


 


Virtual Funeral Services to Celebrate Life, Together. 


What is a Virtual Funeral?
Hold a heartfelt, personalized service with the important people in your circle — whether you’re together in-person, virtually, or somewhere in-between — with our personalized event facilitation, planning, and assistance. Professionally Guided Services, To Reduce Stress. Our experts will help you plan and host a virtual funeral service that honors your loved one.

 


 

We're Here to Help!

Speak to a Keeper Customer Service Specialist

Speak to a Keeper Customer Service Specialist
Our dedicated team of online memorial specialists are here to assist you over email and live chat. Reach out to us from Monday to Friday, 10am to 6pm EST. For additional help or resources, please visit our FAQ page: help.mykeeper.com

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was happy to be able to post the…

I was happy to be able to post the obituary I created for my deceased mother on this website to share with loved ones and keep forever.

18 octobre 2022
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Réponse : Keeper Memorials

Thank you for taking the time to leave us a lovely review, Tracy!
Best Wishes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

My Experience With Keeper

I like Kepper Memorials because I am able to add so many details and photos. I also love the family tree thing you can do :)

2 novembre 2022
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Réponse : Keeper Memorials

Thank you Danny for taking the time to leave us a lovely review!
Best Wishes,
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Jessica

Jessica, thank you for your response to my questions regarding purchasing memorial keepsake items.

18 octobre 2022
Avis spontané
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Réponse : Keeper Memorials

Thank you Diane! We appreciate you taking the time to leave us a lovely review.
Best Wishes
- The Keeper Memorials Team (+Jessica)

Noté 5 sur 5 étoiles

Condolences & Rembering Passed Loved Ones

This is an excellent site for registering condolences and updating friends and relatives of our departed loved ones. Thank you.

1 septembre 2022
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Réponse : Keeper Memorials

Thank you so much, Andre, for taking the time to leave us a lovely review!
Best Wishes,
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Satisfied!

I like the whole website and the service provided.

9 octobre 2022
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Réponse : Keeper Memorials

Thank you so much for the wonderful review Abrham!
Best Wishes
- The Keeper Memorials Team

Noté 3 sur 5 étoiles

When creating the page for a loved one

When creating the page for a loved one, there is no dormant time. Edited out not, Keeper puts your page out live. There is no “publish” button.
The web version vs the app are completely different as many features become unavailable on the app.
Paying for the service, you are supposed to have ability to post videos which does not seem to be the case.
There is no Place for the family to post updates unless you want to change the original obituary that you’ve added to the page.

18 septembre 2022
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Réponse : Keeper Memorials

Thank you for taking the time to leave us a review!
The page may be public right away, however the privacy settings can adjust this for you until you are ready to have it available to guests visiting the page.
You can certianly post videos in the Mementos section as a Keeper Admin with Keeper Plus.
On the main page of the Memorial, when you scroll down, the Tribute section is available for guests/family to leave a message and/or post a photo.
All of your concerns can be addressed when visiting our FAQ page or simply sending us an email via support@mykeeper.com.
Best Wishes,
- The Keeper Memorials Team

Noté 4 sur 5 étoiles

Neutral

The good; I've had no problem with the site itself, in fact I did have a suggestion and they made that option available very quickly. The questionable; You are allowed to upload pictures, but it is limited. I purchased the 'Plus' option expecting friends and family to upload pictures as well the ones I posted and I didn't want it to be limited for friends and family who would want to have that option.

14 août 2022
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Réponse : Keeper Memorials

Thank you, Pat, for taking the time to leave us a lovely review!
We understand that guests may want to post a photo, and they can by uploading one for photo per post in the Tribute section.
Should there be an individual that has many photos to upload, we recommend making them a Keeper of the Memorial page as well.
Feel free to reach out to us for any follow-up questions or concerns - support@mykeeper.com
Best Wishes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Prompt replies to any questions I have…

Prompt replies to any questions I have had.
Excellent customer service and the site itself is great.

7 septembre 2022
Avis spontané
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Réponse : Keeper Memorials

Thank you, Patty, for taking the time to leave us a review!
Best Wishes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Grateful to the Keeper Team for…

I am so grateful to the Keeper Team for my friend Meryl's Online Memorial this past August 2022.
Rian, you made it all come together with warmth, care and created a very special moment for all of us who participated from so many countries and time zones.
Meryl's family and friends thank you all for a very professional and caring Memorial.

6 septembre 2022
Avis spontané
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Réponse : Keeper Memorials

Thank you so much for taking the time to leave us a review!
We are honored to have been a part of Meryl's Celebration of Life
Best Wishes
- The Keeper Memorial Team

Noté 5 sur 5 étoiles

I found this website and glad I did…

I found this website and glad I did because it was most helpful in such a very sad time in my life to remember my “lil sis”.

26 août 2022
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Réponse : Keeper Memorials

Thank you for taking the time to leave us a review!
Best Wishes
- The Keeper Memorials Team

Noté 4 sur 5 étoiles

Your site presents a wonderful…

Your site presents a wonderful memorial. Everyone loved it, however I had to instruct them to click mementos button to see photos. I guess it's an American thing. I would have rated 5 stars if not for that.
Thank you for this service.

23 août 2022
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Réponse : Keeper Memorials

Thank you, Darla, for taking the time to leave us a review!
Please let us know if you have any questions by sending them to support@mykeeper.com
Best Wishes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Great service, excellent facilitation, and lovely event.

Keeper Memorials provided an excellent service. The attention we received from beginning to end was just right. The quality of the facilitation during the service was better than I had imagined possible for this kind of event. Our event was entirely online, which I think made the planning easier and the outcome better for everyone involved. We have received many positive comments from friends and family and while nobody wants to organize memorials often, I would certainly hire them again.

22 août 2022
Avis spontané
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Réponse : Keeper Memorials

Thank you so much, Nicolas, for taking the time to leave us a lovely review. It was an honor to be apart of such a beautiful service.
Best WIshes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

keeper staff were very helpful…

keeper staff were very helpful explaining why so few images were visible and in helping me upgrade my cousin's account to Plus.

18 août 2022
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Réponse : Keeper Memorials

Thank you so much for taking a moment to leave us a lovely review, s!
We truly appreciate it.
Best Wishes,
- The Keeper Memorials Team

Noté 3 sur 5 étoiles

There is an issue to upload photos and…

There is an issue to upload photos and videos with keeper plus too.

People are not able to locate it immediately perhaps the landscape needs to be looked at

The uploading takes a lot of time

About 30% of people were unable to upload it independently especially videos.

15 août 2022
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Réponse : Keeper Memorials

Thank you, Sandra, for taking the time to leave us a review.
We are very sorry to hear about the difficulty folks were having, however our website does not allow guests to upload videos hence the difficulty.
Have a look at our FAQ page to learn more about the contributions guests can make on a Memorial page, just type 'Tribute' in the search bar.
Feel free to reach out to us if you have any other issues or just have some questions
Best Wishes,
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

5 stars!

5 stars!
Amazing,well done!

10 août 2022
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Réponse : Keeper Memorials

Thank you Adaeze for the review, we truly appreciate it!
Best Wishes
- The Keeper Memorials Team

Noté 5 sur 5 étoiles

Compassionate

I realised it was not to my requirement (not that it is bad, just not what I needed) and they approved my refund. Thank you for being understanding

8 août 2022
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Réponse : Keeper Memorials

Thank you so much for the review Joshua!
Best Wishes
- The Keeper Memorials Team

Noté 4 sur 5 étoiles

A beautiful template for memories

This website is a beautiful space to collect and treasure memories for years to come. My only wish is that there were albums rather than the "momentos" format for photos. That was these photos can be organized more once gathered but even the premium service does not appear to have that capability. I do thank you for this space and for the minimal lifetime fee to maintain this website.

6 août 2022
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Réponse : Keeper Memorials

Thank you so much Kate for leaving us a lovely review!
After listening to our clients, we will be adding this feature to the Mementos section! This, along with many new features, will be launching later next year.
Best Wishes,
- The Keeper Memorials Team

Noté 2 sur 5 étoiles

It's okay. Just okay.

The platform is more rigid than expected and took a couple of tries to make work. I regret my choice given that there were other obituary options, but don't want to go back now having already created and shared the page. Awkward to use, awkward to share, and unable to share memories more than 1 photo at a time.

4 août 2022
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Réponse : Keeper Memorials

Thank you for taking the time to leave us a review.
As the Keeper Admin of the page, you can upload an unlimited amount of images and up to 10 photos at a time in the Mementos section!
Should you have any questions, feel free to send them directly to us at support@mykeeper.com
Best Wishes
- The Keeper Memorials Team

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