Banner for Keeper Memorials

Keeper Memorials Avis 231

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They did a fantastic job with my mother’s celebration of life! It was winter in Pennsylvania so many family and friends could not attend due to weather and issues with mobility, they hosted an online... Voir plus

Noté 5 sur 5 étoiles

I love how much personalization there is, from themes and stories to detailed family trees. I used the event pages to share details of my Aunt's memorial service, and it was so easy for our relative... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't express enough gratitude for the experience with Keepers Memorials. After losing both parents 4 months apart we decided to do a combined celebration of life ceremony for both. We have family... Voir plus

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Cimetière
  3. Service de crémation
  4. Organisateur d'événements
  5. Livraison de fleurs
  6. Magasin de souvenirs

À propos de Keeper Memorials

Écrit par l'entreprise

Online Memorials That Celebrate Your Loved One's Memory

Simple to use, customizable and designed to help you celebrate your loved one's life story.
Keeper provides the best personalized online memorial sites in memory of a loved one. Create long-lasting online memorials & tributes with comments, photos, stories and more. A true celebration of life website with an obituary, family tree, and unlimited photos and videos. Friends and family can easily contribute to the online memorial page by sharing their memories. 

 


 


Virtual Funeral Services to Celebrate Life, Together. 


What is a Virtual Funeral?
Hold a heartfelt, personalized service with the important people in your circle — whether you’re together in-person, virtually, or somewhere in-between — with our personalized event facilitation, planning, and assistance. Professionally Guided Services, To Reduce Stress. Our experts will help you plan and host a virtual funeral service that honors your loved one.

 


 

We're Here to Help!

Speak to a Keeper Customer Service Specialist

Speak to a Keeper Customer Service Specialist
Our dedicated team of online memorial specialists are here to assist you over email and live chat. Reach out to us from Monday to Friday, 10am to 6pm EST. For additional help or resources, please visit our FAQ page: help.mykeeper.com

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent. Simple to use.

21 décembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Bernard, for taking the time to leave us a wonderful review!
Best Wishes - The Keeper Team

Noté 5 sur 5 étoiles

This was such a great platform to…

This was such a great platform to utilize during a time of great sadness for my family. Its ease of use and adaptability to tell our loved ones story was beautiful. I cannot recommend Keeper Memorials enough! Thank you.

18 décembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Andrew, for taking the time to leave us such a lovely review! If there is anything you need, feel free to reach out to support@mykeeper.com
Best Wishes - The Keeper Team

Noté 1 sur 5 étoiles

Done

I have been dropped as administrator for my mother more than once, and when filling out the family tree inadvertently created another account with no warning that adding photos to the family tree would create additional accounts. It did say that keeper plus was required, but I had created a keeper plus account fir mom so I proceeded. Rather than being a charming feature, the family tree is just a sneaky money grab. I’m done. Please help me extract myself and my mother from your data base.

2 décembre 2021
Avis spontané
Logo de Keeper Memorials

Réponse : Keeper Memorials

We are sorry our service was not satisfactory. After reviewing all inquiries with Customer Support, we would like to emphasize that every inquiry you made with our team was responded to in a timely manner. We tried our best to make sure each response was informative as well. We would have been more than happy to assist you with the Family Tree function should you have reached out to us about the Keeper/Memorial page disconnection further. Please note that it clearly states that our free service includes 2 memorial pages for free and in using the family tree option, you have the option to create a new memorial page, or to simply add the person to the tree without a page - this would enable you to keep our free services. Best Wishes - The Keeper Team

Noté 4 sur 5 étoiles

My mom's memorial was well done

My mom's memorial was well done. In this day and age it was a blessing to be able to gather virtually. The slide show was beautiful. I like that we will be able watch and keep a recorded version.

21 novembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Jimi, for taking the time to leave us such a lovely review - we truly appreciate it!
Best Wishes - The Keeper Team

Noté 2 sur 5 étoiles

The site is difficult to navigate and…

The site is difficult to navigate and provide input. Your help person was really outstanding however.

15 novembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you Patrick for taking the time to leave us a review.
We are sorry to hear you had difficulty navigating the website.
Don't forget, our extensive FAQ page has many short demo videos to help.
If there is anything else you need help with, please let us know by emailing support@mykeeper.com
Best Wishes - The Keeper Team (Jessica)

Noté 5 sur 5 étoiles

Outstanding hybrid memorial services support

We hired the Keeper team to help with my mom's hybrid memorial service in October of 2021. Mandy and Jessica were outstanding. They helped us refine our plan and patiently worked with me to ensure we would have the right hardware, software, and setup to succeed. Mandy went above and beyond all expectations in doing a test run, hosting the remote portion of our service, and handling video editing and posting after the event. I would absolutely recommend this team for your virtual or hybrid memorial. They were absolutely outstanding!

10 novembre 2021
Avis spontané
Logo de Keeper Memorials

Réponse : Keeper Memorials

We cannot thank you enough for this lovely review! We truly appreciate you taking the time to express your experience with our team.
If there is ever anything, please do not hesitate to reach out to us at support@mykeeper.com
Best Wishes - The Keeper Team

Noté 5 sur 5 étoiles

I wasn't up to a funeral …

I wasn't up to a funeral plus we had some family just getting over Covid. So we opted to do a memorial later, and this was a way to honor my son now and let others share.

9 novembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Valerie, for taking the time to leave us a review.
We truly appreciate it!
Best Wishes - The Keeper Team

Noté 5 sur 5 étoiles

Thank You

We weren’t able to have a service for my brother so I was very happy to have found this company. I was able to create a memorial for him and it was free of charge. Everyone can have an everlasting digital memory of my brother. Thank you for giving that to us.

5 novembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Sheryl, for taking the time to leave us a review. We truly appreciate it!
If you require any assistance in the future, feel free to email us at support@mykeeper.com
Best Wishes - The Keeper Team

Noté 3 sur 5 étoiles

I do not like the monetization of the…

I do not like the monetization of the site. Sending emails that vaguely infer that we're planting a tree for the deceased is NOT GOOd.

3 novembre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Leslie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
As we are a digital memorialization company, the intention of the email and our optional offering of planting trees in memory of someone are all in line with our goal of helping our clients keep the memory alive of their loved ones. Trees planted in memory of someone is an environmentally friendly way of honoring someone that has passed away. This is a completely optional purchase for our clients and it is a feature that has been requested by many of our clients already. The memorial trees purchased via Keeper are planted by the non-profit organization dedicated to forest conservation, American Forests. Improving our forests is such a key step to helping the environment, and we want to play our part.
Please feel free to reach out to support@mykeeper.com with any further comments, concerns, or suggestions you wish to share.
Best Wishes - The Keeper Team

Noté 5 sur 5 étoiles

Fast response

Jessica was extremely quick and took care of my request. I am quite pleased with Keeper Memorials. And I'm grateful for the opportunity to plant trees in memory of my husband.

1 novembre 2021
Avis spontané
Logo de Keeper Memorials

Réponse : Keeper Memorials

Marion! Thank you so much for the kind words and taking the time to leave us review :) It's truly appreciated!
Best - The Keeper Team (Jessica)

Noté 5 sur 5 étoiles

Keeper website is a useful tool to memorialize your love ones virtually!

Keeper website was very easy to navigate and the communication was very quick and helpful. The tools and the resources are very useful and efficient.

27 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Angela! Thank you so much for the kind words and taking the time to leave us a review. If there is anything else you need, feel free to reach out - support@mykeeper.com
Best - The Keeper Team (Jessica)

Noté 5 sur 5 étoiles

Keeper Review

Keeper Review

I love using keeper.

21 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Keilah, for taking the time to leave us a review!
Feel free to let us know if you have any questions by reaching out to support@mykeeper.com
Best Wishes - The Keeper Team!

Noté 5 sur 5 étoiles

Professional site and easy to use

Keeper Memorials was a great way to announce my mom's passing, provide pictures, videos, and details regarding her memorial ceremony. Keeper was easy to use and well received by people viewing the site. Thanks!

20 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Peter, for taking the time to leave us a review. We truly appreciate it!
Feel free to let us know if you have any questions by reaching out to support@mykeeper.com
Best Wishes - The Keeper Team

Noté 4 sur 5 étoiles

I like Keeper Memorials

Keeper Memorials is a good app to use for an obituary. Although I like the functionality of the different pages I do not feel I got my money's worth with the app. I would have liked to have seen how many views/who viewed the profile page and more instructional information for the visitors. Many people who I spoke with never even knew there were photos posted or that they could leave a tribute message.

19 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you for taking the time leave us a review, LinH! We appreciate the detail and have great news. We will be launching an updated website in a few months that will include a majority of these features!!
We have plenty of instructional information on our FAQ page as well, like this link that we often send to guests of Memorial pages that includes a short, how-to video: https://www.mykeeper.com/faq/#how-do-i-send-a-condolence-message
Feel free to reach out with any other questions or concerns you might have to support@mykeeper.com, we are always happy to assist.
Best Wishes! The Keeper Team

Noté 5 sur 5 étoiles

What we needed when we needed it!

A friend of the family suggested MyKeeper as a permanent memorial for my husband. My adult kids went to work on the website which was very user friendly. I wish we could have titled folders (childhood, college, Army, career, trips, etc...) for photos instead of having to sort through all of them in one place. The only other improvement I can come up with is to enter email addresses somewhere so that for friends, family, and associates can click on a link and leave a sympathy message easily. Some older folks and unsavvy computer users get confused and don't know where to comment. Overall A+

18 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Karen, for taking the time to leave us a review!
Great news, all those features are coming soon! Keep an eye out for our email launching our updated website.
Let us know if you have any questions - support@mykeeper.com
Best - The Keeper Team

Noté 5 sur 5 étoiles

Excellent features

Excellent features, easy to use, and makes a beautiful remembrance. Thanks!

17 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Lindsay, for taking the time to leave us a review! Let us know if you have any questions - support@mykeeper.com
Best - The Keeper Team

Noté 5 sur 5 étoiles

An Excellent Platform With A Purpose

I like your platform, its concept and purpose particularly the guidelines with respect to the reasonably strict protocols in editing / deleting / leaving comments which are important to keep and preserve the integrity of the website.

It’s my first time to learn of your online service and when I got the prompt from The Misa Family, I wanted to know how to go about it. It’s very user-friendly since I am not tech-savvy at all. It took a little hit and miss on the boxes there for me but all in all, it’s easy enough for people like myself.

13 octobre 2021
Avis spontané
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you so much for taking the time to leave us a review, Cynthia, we truly appreciate it!
Let us know if you have any questions by emailing us at support@mykeeper.com
Best, The Keeper Team!

Noté 3 sur 5 étoiles

Did not use

Did not use. The free feature was too limited.

12 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you Stacy for taking the time to leave us a review. While we understand the free features might be too limited for some, the one-time fee Keeper Plus Package is approximately 20% less expensive than all of our competitors that offer similar services. Feel free to reach out to us with any other thoughts you might have by emailing support@mykeeper.com Best, Keeper Team

Noté 4 sur 5 étoiles

Really good opportunity to set up a…

Really good opportunity to set up a memorial for a loved one at a reasonable cost. Very easy to use. Only slight thing is you can’t Bold any sentences and can’t provide links in any of the editorials. However, when I questioned this someone replied and said it is something they are looking into. So hopefully this will be a facility in the not too distant future.

8 octobre 2021
Logo de Keeper Memorials

Réponse : Keeper Memorials

Thank you, Anna, for taking the time to leave us a review! In the "not too distant future" we will be giving our updating our website that will allow our clients to bold and hyperlink words/sentences and so much more!
Best - The Keeper Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus