I love that my supplements orders according to labs taken every 3-4 months so that u can optimize your health. If I ever have a question or need help I email customer service and they help promptly an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I love that my supplements orders according to labs taken every 3-4 months so that u can optimize your health. If I ever have a question or need help I email customer service and they help promptly an... Voir plus
L'entreprise a répondu
The blood test went well at my home. I like the convenience of having the draw at home and the option of an early appointment. The follow up with the clinician is so helpful and Joanna Lancaster is... Voir plus
L'entreprise a répondu
I really like Dr. Moore. I feel comfortable talking with her. That is not easy for me. You should also offer estrogen and other peptides. Also, we need the option to add à la carte blood tests whi... Voir plus
Leaving for good. On top of the monthly subscription being too expensive (and climbing), the customer support and professionalism is just not there. There have been times I have waited over TWO weeks... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
1920 Olympic Blvd. Santa Monica, CA , 90404, Santa Monica, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I really like Dr. Moore. I feel comfortable talking with her. That is not easy for me. You should also offer estrogen and other peptides. Also, we need the option to add à la carte blood tests while we are getting our blood drawn.
I love that my supplements orders according to labs taken every 3-4 months so that u can optimize your health. If I ever have a question or need help I email customer service and they help promptly and professionally . Love that after labs u have an appointment with medical staffs to review finding . Great service

Réponse de Lifeforce
The blood test went well at my home. I like the convenience of having the draw at home and the option of an early appointment. The follow up with the clinician is so helpful and Joanna Lancaster is always ready for the appointment and thorough with my results. She makes suggestions that are easy to follow. She is professional and answers my questions.

Réponse de Lifeforce

Réponse de Lifeforce
Sybille is very professional, personable and attentive to my questions and concerns. I feel very comfortable discussing any issues with her.

Réponse de Lifeforce
WASTE of time & $. There “smiling advertising pictures” are not a true representation of the type of Clinician they are. Clinician definitely lets you know you’re a bother. I had 2 questions, he was bothered and quite a bore.
No comfort level was zero, so how would I ever talk about my health with him.

Réponse de Lifeforce
Leaving for good. On top of the monthly subscription being too expensive (and climbing), the customer support and professionalism is just not there. There have been times I have waited over TWO weeks to hear back regarding prescriptions! The lab they use for samples has also blown me off at least 3 times hours before a draw, each time saying they 'got a flat tire'. The last straw was the lack of documentation for a script that should have been higher than I was paying for. The ball is constantly being dropped on their end and I ended up spending time arguing with their people on Zendesk to get my money back. Go to GoodRX and pay a FRACTION of what these dummies are charging.

Réponse de Lifeforce

Réponse de Lifeforce
After 3 years working with LF, I decided to end my membership.
The key drivers:
- Cost of supplements, very-high compared to other premium supplement brands (~$250-300 per month on average)
- Lack of innovation, in my opinion the LF service has stagnated and isn't evolving with the changing wellness/longevity industry. There's still no Apple Health integration, and the data that feeds to LF is displayed but not used. It's fine that there is no AI, but see the previous point about the data integration not used by the clinicians.
- Pricing became confusing and opaque. As a long-time member: prices and benefits changed. And unfortunately it was never addressed properly to existing members. 'Old' members would be shown different pricing and different discounts for supplements. 'New' members would pay more per month but receive a larger discount on supplements.
- My doctor became difficult to see (over month wait) until becoming entirely unavailable. I was making the decision to continue the membership, and was transferred to a different physician.
- The blood draws focus on limited biomarkers, comparative to competing services.
I gained a great deal of insight and focus on my health through Lifeforce, and would recommend to people in certain situations. Some of the greatest benefits are the consistency of testing, frequent doctors visits, and the outstanding dashboard for biomarkers.

Réponse de Lifeforce
Efficient, professional, results were very important to achieving higher health results

Réponse de Lifeforce
This company takes forever to schedule your lab work and also takes forever to schedule the follow up appointment with a PA or coach. I am tired of their poor services because they are ready to charge your credit card every month but they make you wait to get your results. I am cancelling this subscription. Be aware

Réponse de Lifeforce
Absolutely love my experience with my Lifeforce clinician each time, but the customer service with their customer support team is literally the bottom of the barrel. I have been waiting for a resolution to a major issue for a month now, with zero response from their customer support team. They are totally unresponsive, don't actually answer my question as a customer, and it requires multiple attempts to even get a response to anything. They also don't follow-up on anything, which is very infuriating for a supposed health concierge program. Their customer service has tainted my entire experience with their program, and I will be cancelling and taking my business elsewhere.

Réponse de Lifeforce
Clinicians are very helpful and resourceful helping me to get optimal health and well being. Also, service department is always responsive to any needs or correction. Thank you.

Réponse de Lifeforce
Your metabolic related lab tests ,as well as your lipid panel tests are valuable tools ! More significant though is the expertise provided; in my case, Marie Carson,DNP. Her understanding of these values, compounded by her ability to distill, and then translate the data to the client, to potentiate the change a client could implement to improve healthspan,and longevity , is invaluable .

Réponse de Lifeforce
I’m very disappointed with the experience so far. I had my lab work done almost a month ago, and my results are still not available.
It honestly feels like the process is so slow that another monthly membership charge comes through before you even get to speak with a doctor or start any actual treatment. I can’t say whether that’s intentional, but that’s certainly how it feels as a customer.
If you’re paying for a membership, you should expect timely lab results and access to care—not weeks of waiting with no clear answers.

Réponse de Lifeforce

Réponse de Lifeforce
Thoughtful and knowledgeable staff. Easy site to navigate. Especially for those who are not so tech savvy. Response to queries turnaround time is quick.

Réponse de Lifeforce
The simplicity, ease of understanding, and professional follow-up and discussions.

Réponse de Lifeforce
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.