So far my experience with Dr Eshim has been fantastic. She’s helped me really dig deep and make sense of situations, reactions and circumstances which I never realised
L'entreprise a répondu
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Lisez les avis des autres
4 months, 8 sessions, 2 grand later. I asked for an assessment when I began. After 2 unqualified ppl, my mirror recommended a 3rd person to do my assessment. This person is also not qualified. 8 se... Voir plus
L'entreprise a répondu
Everything has been a positive experience using my mirror thank you. So many therapists to choose from with quite a few different time slots. I am extremely happy with the psychologist I'm seeing (Mar... Voir plus
L'entreprise a répondu
The flexibility of having a Telehealth appointment and being able to do it in the privacy of our own home has been amazing for our family. With both parents working full time it can be really hard to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
160 Stirling Highway, Level 1, 6009, Nedlands, Australie
- 0290904730
- hello@mymirror.com.au
- mymirror.com.au
4,4
Excellent
121 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unhappy.
I was advised at short notice of Psychologists cancelling for various reasons. However, I was suddenly taken ill and penalised by being charged (as I failed to send apologies in the my mirror timeframe). One of the psychologists, even advised she was too busy to continue and I was to find another. Very upsetting. Thank you.
4 septembre 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for sharing your experience with us. We’re very sorry to hear about the difficulties you faced with cancellations and the charge applied when you were unwell. That’s not the experience we want anyone to have, and we completely understand how upsetting this must have felt.
We’d really like the chance to look into this further and see what we can do to help, but unfortunately, we can’t identify your account from this review alone. If you could please reach out to us directly at hello@mymirror.com.au
with your details, our team will prioritise reviewing your situation.
Our Psychologist is extremely good and…
Our Psychologist is extremely good and has helped us immensely
She is awesome
We have seen marriage counsellors before and they haven’t helped but our psychologist with My Mirror has really helped my husband and I to reconnect and sort out our problems
We have had approximately 4 appointments now and our marriage has improved significantly.
17 août 2025
Avis spontané
Réponse de mymirror.com.au
Thank you so much for your kind feedback. We’re thrilled to hear that your psychologist has made such a meaningful impact and that you and your husband are feeling more connected. It’s wonderful to know that your experience with My Mirror has been so positive after previous challenges. My Mirror Team
It is NDIS Accessible and there's lots…
It is NDIS Accessible and there's lots of options for therapists and times.
As a wheelchair user all pluses to me.
11 août 2025
Avis spontané
So easy to talk too
Jaime Swann is so easy to talk too, makes you feel so at ease. Highly recommend
9 juillet 2025
Avis spontané
Réponse de mymirror.com.au
Thank you so much for your kind words! We're so pleased to hear that Jaime has helped you feel at ease and supported in your sessions. Your recommendation means a lot, and we’re glad My Mirror could be part of your journey.
Réponse de mymirror.com.au
Thank you for your kind words! We're so glad to hear you had a great experience with our team — we’re proud to have such dedicated and caring professionals supporting our clients.
Réponse de mymirror.com.au
Thank you so much for the wonderful feedback! We're thrilled to hear you're enjoying the counselling and service — we’re lucky to have such a great community of clients like you.
I am very happy with Ravina
I am very happy with Ravina - we gel and feel comfortable with each other
17 juin 2025
Avis spontané
Réponse de mymirror.com.au
Thank you so much for your kind words! We're so pleased to hear that you're feeling comfortable and connected with Ravina — building a strong therapeutic relationship is such an important part of the journey. We're glad she's been the right fit for you.
Very helpfull
I have seen a lot of psychologists however have never felt more heard than I did during my session this week
26 mai 2025
Avis spontané
Réponse de mymirror.com.au
Thanks so much for your feedback — really glad to hear you felt heard and supported.
Highly recommend …
Absolutely have loved my experience with My Mirror. All the staff I have dealt with are fantastic and I was matched with such a wonderful psychologist who is helping me with some workplace issues following an assault at work. Would highly recommend this company and group of great people working there.
15 mai 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your recommendation. We’re so pleased we could support you.
Getting there
I like my Psychologist, helping me change my mindset and giving me the courage to take on being uncomfortable.
The system could be better like a mirror app?
20 mai 2025
Avis spontané
Réponse de mymirror.com.au
Thanks for your feedback. Great to hear your psychologist is helping you move forward. We appreciate your suggestion on the system — always looking at ways to improve.
availability, booking and experience excellent
This is the second time I have used this service within a few years and have been incredibly happy with the service. From the ease of booking an appointment, selecting a psychologist suitable to me and the availability of appointments. The compassion, tools and understanding and experience has been excellent.
6 mai 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review and continued trust in our service! We are so happy to hear you have had such a positive experience and found the support helpful and compassionate. All the best in your mental health journey with My Mirror!
Telehealth is a new experience- but I feel having choice brings more than a face to face ‘blind experience’
I feel being able to look through psychologists is helpful, esp if u can get immediate sense of this person feels safe
5 mai 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are glad our platform gave you the flexibility and confidence to find a psychologist who feels right and safe for you. We hope you continue to have a great experience with My Mirror!
The therapist i chose was really…awesome
The therapist i chose was really understanding and easy to talk to
29 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We hope you continue to have a great experience with My Mirror!
Excellent service
Excellent service - choosing my 'fit' in psychologist was a bonus. Even though my psychologist was in another state, we managed with the time zone differences.
17 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are happy to hear you found a psychologist who was the right fit, and it’s great to hear that connecting across states worked smoothly for you. All the best in your mental health journey with My Mirror!
I found don watt to help with grief…
I found don watt to help with grief counselling. He was understanding and compassionate. I’d highly recommend my mirror. Thank you so much for helping me
17 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are so pleased to hear that your psychologist's support made a positive difference during your journey. We hope you continue to have a great experience with My Mirror.
Supportive and helpful service 10/10
The amazing psychologist . She listens, talks through my issues very understanding and most of all makes me smile and I feel so much better talking to her . I feel I have achieved my goals thank you so much
22 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! Its excellent to hear you have found such a great match with your psychologist, and have found this such a positive experience!
A seamless process
The website made it easy to find a therapist suitable to my needs. She has been great and I’m happy to have sessions in the comfort of my own home. It’s nice to be in your safe space when talking about difficult topics.
12 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are so happy to hear you found a great match with you psychologist and feel comfortable opening up from the safety of your own space. We hope you continue to have a great experience with My Mirror!
My Psychologist has been good
My Psychologist has been good, validating my emotions and supporting me to share and understand how to cope with these strong feelings. The company initially didn’t send through email for my first session but it was worked through quickly and has been great since. I like how I can visually see my session notes and results from the weekly questionnaires to see how my anxiety, stress and depression change over time.
9 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are re glad to hear your psychologist has been supportive and that you are finding the tools helpful. We appreciate your patience early on and are happy things have been smooth since!
Ally has been such a terrific help in…
Ally has been such a terrific help in my struggle and through her advice and guidance I have been able to recognize my inner strength again
It truly has been an amazing thing
8 avril 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your review! We are so great to hear you have had a wonderful experience with your psychologist. We hope you continue to have a great experience with My Mirror!
A brilliant service allowing you to…
A brilliant service allowing you to choose who you connect with by a brief description of preferred methods and topics to cover or have the ability to change if the clinician doesn't suit. I was pleased to connect easily and well to find great support when in need.
25 mars 2025
Avis spontané
Réponse de mymirror.com.au
Thank you for your kind review! We're so glad to hear you had a positive experience and found My Mirror helpful. We hope you continue to have a great experience with My Mirror!
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