Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I can't make them stop targeting me! Very aggressive on their ads and I was never interested in your services. Finally STOP.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Quick service. Fast response and I got a counsellor within 24 hours which was absolutely brilliant. My counsellor was fantastic. She is so great and listening and I came away from the session excited... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’ve been using the service for a few months. I had a medical emergency and could not attend one of my sessions. The psychologist refuses to even read my message asking for the session to be reschedul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to use App with relevant questions. Diagnosis within a short time and recommended help. Had my first session and felt completely understood and that we were getting somewhere within the first... Voir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. Clinique de santé mentale
  3. Psychothérapeute

Écrit par l'entreprise

Get face-to-face with a highly qualified psychologist when and wherever’s a good time to tap into you


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

I use weekly, and it has worked wonders. Would 100% recommend.

14 octobre 2020
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Réponse de My Online Therapy

That's really great to hear, Austen. So glad your regular sessions are working out well for you. Thanks for the recommendation. All the best Clare

Noté 5 sur 5 étoiles

After first session.

I’ve only had one session but I felt it was extremely helpful and an easy to use platform. I live in the US and have been struggling to find teletherapy that offers a platform that’s so easy to use. I wish there was an option to change the price to USD that way people like me don’t have to go through the extra trouble of converting the amount to find out exactly how much we’re paying. But all in all it’s a great, easy to use service and I look forward to my next session.

13 octobre 2020
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Réponse de My Online Therapy

I am so glad to hear that you found our platform easy to use and that your first session was helpful. I shall pass on your feedback about having the option to change currencies when making a payment. Kind Regards Clare

Noté 5 sur 5 étoiles

would 100% recommend

I was nervous to begin therapy but the videos that are available to talk about what is going to happen, and how they decide on your therapist really helped.
I would recommend my therapist made me feel at ease in our first session and I was able to talk open and honestly about my issues.

13 octobre 2020
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Réponse de My Online Therapy

This is lovely to hear, Sophie. I am so glad that your therapist made you feel at ease in your first session and that you knew what to expect from the guides available. It all helps to allow you to settle in and get the most out of your time. All the best Clare

Noté 5 sur 5 étoiles

Easy and quick to use!

The app is so easy to use and booking appointments is very straightforward. Able to book appointments quickly and to my schedule. A lot of useful guidance within the app too.

13 octobre 2020
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Réponse de My Online Therapy

That's great to hear, Christina. I am so glad you're finding the whole process easy and our guides useful. Kind Regards Clare

Noté 5 sur 5 étoiles

Great app with very highly skilled…

Great app with very highly skilled therapists, easy to get appointments quickly, really helping me through the worst part of my life

13 octobre 2020
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Réponse de My Online Therapy

Hi Michael I am so glad to hear that My Online Therapy is giving you some support when you need it most. Wishing you all the best Clare

Noté 5 sur 5 étoiles

I struggle with generalised anxiety…

I struggle with generalised anxiety disorder. I’ve been suffering a lot and I was looking online for ages for a therapy provider with reputable therapists who fitted my criteria and could provide therapy by video to reflect the difficulties encountered by lockdown. While the fees are quite expensive for myself, the therapy has definitely been worth it and it has helped make life more bearable.

6 octobre 2020
Avis spontané
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Réponse de My Online Therapy

Thank you so much for this. I am glad to hear that the therapy has been worth it so far and I hope it continues to make life a little easier for you. All the best Clare

Noté 4 sur 5 étoiles

My wife has received 3 sessions with Dr…

My wife has received 3 sessions with Dr Nick johl for her anxiety she has another booked for next Wednesday she finds him very professional in the therapy he is giving her it is to early to say when she will be better but there is a little improvement.Regards colin

1 octobre 2020
Avis spontané
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Réponse de My Online Therapy

This is so lovely to hear, Colin - I hope that your wife continues to benefit from the therapy sessions with Nick and I shall be sure to pass on your feedback. All the best to you both Clare

Noté 5 sur 5 étoiles

Amazing

Amazing, really easy and the therapy is very good. Would recommend it to anyone who is struggling right now. Everyone needs therapy, don’t be ashamed! And this app gives you that comfort.

29 septembre 2020
Avis spontané
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Réponse de My Online Therapy

So glad to hear this - our aim is to making therapy easy to access with highly qualified psychologists and an app that can be used in the comfort of your own home or wherever you choose. Thanks for the recommendation, Charlie! All the best Clare

Noté 5 sur 5 étoiles

Found the service really helpful and…

Found the service really helpful and lovely chatting to someone who listened !!

22 septembre 2020
Avis spontané
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Réponse de My Online Therapy

That's great to hear, Andrew. So glad that it is being of help to you and you've found a therapist you can really talk to. All the best Clare

Noté 5 sur 5 étoiles

Great initial session

I had a productive 30 minutes with a professional and compassionate therapist, highly recommend it.

22 septembre 2020
Avis spontané
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Réponse de My Online Therapy

Thanks for the recommendation, Tessa. So glad you found your session so productive. All the best Clare

Noté 5 sur 5 étoiles

My online therapy has changed my life

My online therapy has changed my life. I’ve only been doing it for a few weeks but I hadn’t Realised how much I needed it.
My therapist is lovely, kind, compassionate and incredibly knowledgeable.
I would highly highly recommend

22 septembre 2020
Avis spontané
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Réponse de My Online Therapy

So glad to hear that you are already feeling the benefits of therapy. Finding the right therapist is key and it is great to hear that yours is such a good match! All the best Clare

Noté 4 sur 5 étoiles

Easy to access and transparent profiles…

Easy to access and transparent profiles of psychologists and therapists to look through

22 septembre 2020
Avis spontané
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Réponse de My Online Therapy

My Online Therapy is all about ease of access for our customers to find the right therapist in the comfort of their own home, So glad you think so, too! All the best Clare

Noté 5 sur 5 étoiles

I didn't expect therapy to be so…

I didn't expect therapy to be so accessible and for my therapist to be so relatable. It's unfortunate that sessions are a little bit on the pricey side for half an hour, but I can't fault my therapist and am excited to continue my journey to improved wellbeing with his help and support!

The app is super easy to use, and the customer engagement team are easy to get hold of and are also very quick to respond.

22 septembre 2020
Avis spontané
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Réponse de My Online Therapy

Hi Jody I am so glad to hear that you have found a good fit with your therapist and that the app is proving easy to use. We aim to provide accessible and affordable therapy delivered by highly trained clinical and counselling psychologists in the comfort of your own home or wherever you choose to be for your sessions. Wishing you well for your future sessions. Kind Regards Clare

Noté 5 sur 5 étoiles

I felt very comfortable with my…

I felt very comfortable with my councellor. She let me speak, and spoke back at appropriate times with good questions to prompt me to think about my answers. Will take up more sessions

15 septembre 2020
Avis spontané
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Réponse de My Online Therapy

That's really great to hear, Andy. Finding the right therapist is so important. Wishing you all the best Clare

Noté 5 sur 5 étoiles

Recommend Trying It

If your not sure about booking I can recomend doing it. Much more comfortable being able to meet over video chat. There is plenty of information on the app too. Really flexible and friendly.

2 septembre 2020
Avis spontané
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Réponse de My Online Therapy

Hi Marie Thanks for sharing your feedback - our whole aim is to provide a flexible and friendly experience. So glad to hear you recommend our services. Many Thanks Clare

Noté 5 sur 5 étoiles

The website works well for booking

The website works well for booking. Online consultations are effective (and it is obviously time-saving not to have to journey to see a consultant).

1 septembre 2020
Avis spontané
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Réponse de My Online Therapy

Thanks so much for your review, Nicholas. Ease of access is everything to My Online Therapy - no concerns about travel or parking to take into account when making your appointment allowing you to just focus on you and your session. Many Thanks Clare

Noté 5 sur 5 étoiles

Excellent session

Excellent session, really helping me to see how issues are showing up in different areas of my life.

Jen is easy to speak with and really understands me and asks the right questions to unpack more learning. I really believe that the sessions are already having an impact and I’ve just started.

18 août 2020
Avis spontané
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Réponse de My Online Therapy

Hi Maggie
I am so pleased that you are already finding your sessions to be beneficial and that you've found a good fit with Jen. I'll pass on your feedback. Many Thanks Clare

Noté 5 sur 5 étoiles

Very easy service and the platform…

Very easy service and the platform works really well. Accessible in a moment of need with close time slots and good selection of therapists.

18 août 2020
Avis spontané
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Réponse de My Online Therapy

That's everything we want My Online Therapy to be! Many thanks for your review Clare

Noté 5 sur 5 étoiles

Fully recommend

Easy to use, high quality therepists available to talk to quickly, great that there are weekend slots available.

18 août 2020
Avis spontané
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Réponse de My Online Therapy

Thanks so much - we certainly aim to provide sessions to fit our client's needs with ease of booking and access to highly qualified clinical psychologists. Kind Regards Clare

Noté 5 sur 5 étoiles

Brilliant

A fast, efficient way to find professional therapists. Really helpful.

12 août 2020
Avis spontané

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