I was looking for a citrus fragrance and chanced upon the My Perfume Shop website. The perfume I choose was considerably cheaper than anywhere else I had looked so, I placed an order. I got a conf... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and del... Voir plus
L'entreprise a répondu
It's my 2nd purchase from here now as I'm in love with Valaya by Parfums de Marly - Valia by Yodeyma it smells divine, lasts all day ans I always receive compliments when wearing it. The delivery is r... Voir plus
L'entreprise a répondu
An absolute excellent expert stress free service! I have recently been diagnosed with an illness that drastically dries out your skin. Enter the perfect solution a beautiful scientifically proven clea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛
Coordonnées de contact
4,7
Excellent
385 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service prompt delivery
4 juillet 2025
Avis spontané
Awful experience I order a month ago…
Awful experience I order a over month ago and still haven’t received my package, and they don’t respond to emails, guys don’t buy from them they are so unprofessional, and they cheat, they will put on their website that products are available in stock, but as soon as u placed an order they will say it’s not available .
And I’m still waiting for my products, they don’t want to give me a refund even though I’ve asked for refund they don’t even respond to my emails
4 juillet 2025
Avis spontané
Réponse de MyScents.Shop
Hi there,
I’m really sorry to hear about your frustrating experience, but I believe there’s been a mix-up. You have left this review for my business, MyPerfume.Shop, which is a small independent company based in the UK. I do not operate in Australia and have no connection whatsoever to myperfumeshop.com.au or any business in Australia.
It looks like your review is meant for myperfumeshop.com.au, which is an entirely separate company. Would you please remove this review from my page and post it fairly against the correct business? Reviews like this can do real harm to small businesses that have nothing to do with your experience.
If you ever order from MyPerfume.Shop in the UK, I promise you’ll always get my personal attention and support.
Thanks for understanding,
Chris Price
Founder
MyPerfume.Shop
Disappointing.
Never wrote a bad review in my life but I've had a super disappointing experience shopping with this company. I made an order for a perfume based on what I read on their dispatch and shipping policies and heard nothing back whatsoever. Emailed the company to check when it would be delivered as I really needed this to gift to somebody the following week and I received a couple emails explaining that they'd had an 'influx of orders' and it will be dispatched soon, which I was fine with. Then a whole week later they've suddenly realised they have no stock and I won't be receiving anything and to keep an eye out for 'back in stock' notifications? My question is why falsely claim that you have something in stock when you don't? Mistakes are understandable but why are you not informing customers as soon as you realise you don't have stock and being transparent about the reasons for delay? Unfortunately they are too unreliable to use again plus they gave no guarantee they would honour the price I bought it at the first time.
Edit:
Im based in the UK and I definitely ordered from your company. Your website has your name and face on it and I ordered Nomad - Bond No 9 for reference.
30 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi there,
I’m really sorry to read about your disappointing experience, but I believe this review may have been left for the wrong company. MyPerfume.Shop is a UK-based independent business and I pride myself on clear communication, transparent stock levels, and personal support for every customer. I have checked all recent orders and can confirm we have not had any stock issues or sent any messages about an “influx of orders,” which is something I’ve noticed is mentioned by other users of the Australia-based “myperfumeshop.com.au.” That business is not connected to me in any way.
If your order was with my company and you feel let down in any way, I’d genuinely love the chance to put things right and clarify what’s happened. Please reach out to me directly on WhatsApp at +44 7424 444305 so I can personally look into this for you. If your experience was with the Australian company, please would you consider updating or removing your review here, as it impacts a small independent business that is not involved?
Thanks for understanding and for giving me the chance to clear this up.
Chris Price
Founder
MyPerfume.Shop
Réponse de MyScents.Shop
Hi Debbie,
Thanks so much for your fantastic feedback! I’m really glad you found everything you needed and that the whole process was quick and easy. That’s exactly what I aim for every time. If you ever need any advice or want to try something new, just let me know.
Thanks again for choosing my shop and hope to see you again soon!
Cheers,
Chris Price
Founder
MyPerfume.Shop
Réponse de MyScents.Shop
Hi Gillian,
Absolutely love hearing that you’re so happy with your order! Great price, smiles all round, that’s what I call a win. If you ever need anything else or want to treat yourself again, just give me a shout.
Thanks for choosing my little shop and for spreading those happy vibes!
Cheers,
Chris Price
Founder
MyPerfume.Shop
Réponse de MyScents.Shop
Hi Chris,
Thanks a lot for your great review! I’m really pleased you found a good deal, got speedy delivery, and felt well looked after. That’s exactly what I aim for every single order. If you ever want any advice or need anything new, just let me know.
Appreciate you supporting my small business and hope to see you back again soon!
Cheers,
Chris Price
Founder
MyPerfume.Shop
Order was delivered on time,packaging…
Order was delivered on time,packaging was great aswell as the product.
25 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Shakeita,
Thanks so much for your lovely review! I’m really glad your order arrived on time and that you were happy with both the packaging and the product. I always do my best to make sure everything arrives safe, sound, and looking its best. If you ever need anything else, just let me know.
Thanks again for choosing my shop and hope you enjoy your new fragrance!
Cheers,
Chris Price
Founder
MyPerfume.Shop
The perfume that I purchased is…
The perfume that I purchased is brilliant and i will be buying again Also the sample perfume was also great ..
25 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Wendy,
Thanks so much for your brilliant review. I’m really glad you loved both your main perfume and the sample. You’ll be happy to know that the sample fragrance, and many more, are available on my website if you ever fancy treating yourself again or want to try something new.
If you want any advice or help picking out your next scent, just give me a shout. Thanks again for your support and for spreading the word.
Cheers,
Chris Price
Founder
MyPerfume.Shop
First time using MyPerfume.Shop
First time using MyPerfume.Shop
Parcel was delivered very quickly, very impressed.
Thankyou
23 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Rebecca,
Thank you so much for giving MyPerfume.Shop a try. I’m really pleased to hear your parcel arrived quickly and that you’re impressed with the service. If you ever need anything else or want any fragrance advice, just give me a shout.
Thanks again for your kind words and hope to see you back soon.
Cheers,
Chris Price
Founder, MyPerfume.Shop
Great selection and VERY good delivery.
21 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi there,
Thanks a lot for the fantastic review. I’m really glad you enjoyed the selection and were impressed by the delivery. I always aim to keep things fast and make sure there’s something for everyone to choose from. If you ever need any help or want to try something new, just let me know.
Thanks for choosing MyPerfume.Shop and hope to see you back again soon.
Cheers,
Chris Price
Founder, MyPerfume.Shop
Fab smelling perfume at a great price…
Fab smelling perfume at a great price and fantastic delivery times
21 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Linsey,
Thanks so much for your wonderful review. I’m really glad you’re happy with the perfume, the price, and how quickly it arrived. That’s what I aim for every time. If you ever want any recommendations or fancy trying something new, just give me a shout.
Thanks again for choosing MyPerfume.Shop and for spreading the good word.
Cheers,
Chris Price
Founder, MyPerfume.Shop
Very competitive price
Very competitive price. Easy to order. Kept well-informed of Order process and delivery. Seems an efficient operation. Very satisfied! Thank you!
19 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Tony,
Thank you for your fantastic feedback. I’m really pleased you found the price competitive, the ordering process easy, and that you felt well informed every step of the way. I work hard to make sure everything runs smoothly and it’s great to hear you’re very satisfied with the whole experience. If you ever need anything or have questions about new fragrances, just let me know.
Thanks again for choosing MyPerfume.Shop and hope to see you back again soon.
Cheers,
Chris Price
Founder, MyPerfume.Shop
Fast delivery time from when I ordered
Fast delivery time from when I ordered. Fragrance is really top class & I'll use & recommend.
21 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi Darren,
Thanks so much for your great review. I’m really glad your order arrived quickly and that you’re loving the fragrance. That’s exactly what I hope for every time. Your support and your recommendation mean a lot, and I’m always here if you want to try something new or need any advice.
Thanks again for choosing MyPerfume.Shop.
Cheers,
Chris Price
Founder, MyPerfume.Shop
Wonderful experience
It was a wonderful experience shopping on the site and the delivery was fast. I also got some gifts which is very thoughtful and nice.
14 juin 2025
Avis spontané
Delivery fast and product great
Delivery fast and product great. What more needs to be said
20 juin 2025
Avis spontané
Very fast delivery mate wasn’t…
Very fast delivery mate wasn’t expecting that
16 juin 2025
Avis spontané
Absolutely the best shop
Absolutely the best shop, delivery super fast and oh my lord the smell of perfume is exactly the same as original one.
I will definitely order again!
17 juin 2025
Avis spontané
4 Year old perfume…
I’m quite disappointed with my experience. The perfume I ordered was listed as pre-order, which usually implies it should be a fresh batch. The store also advertises that all their perfumes are fresh and new, and claims that 87% of deliveries arrive earlier than expected, 10% arrive 3–4 days late, and only 3% experience extended delays.
Unfortunately, my experience didn’t reflect any of that. My order arrived a full week late, and when I checked the batch code, I discovered that the perfume was actually manufactured four years ago. That’s far from what I’d expect for a product sold as a pre-order.
In the end, the store’s promises felt misleading, and I won’t be purchasing from them again.
17 juin 2025
Avis spontané
Réponse de MyScents.Shop
Hi there,
I believe this review may have been mistakenly left for the wrong business. I run MyPerfume.Shop, a UK-based small independent retailer — not to be confused with myperfumeshop.com.au, who it appears this feedback is actually about.
Just to clarify:
We do not (and cannot) ship perfumes to Australia due to international postage regulations.
We’ve never advertised the delivery statistics or claims you mentioned
We do not list any items as pre-order
We take pride in being transparent and honest with every product and order
This review is actively harming the reputation of a small business that had nothing to do with your order or your experience. I’d really appreciate it if you could please remove or update this review accordingly. You can do that easily using this link:
👉 https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Thanks for understanding, and wishing you all the best.
Chris Price
Founder of MyPerfume.Shop
Great service out and delivered within…
Great service out and delivered within 24 hours
13 juin 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.