My Royal Services Avis 

55
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We've been working with the team for a number of years now and they handle all of our cleans for our estate agency and we cannot recommend them enough for their services. Thanks again team!

Noté 5 sur 5 étoiles

We've used MRS for years to clean our apartment, in which we also occasionally host guests via Airbnb when we travel. Nick & his team are always very responsive & kind, & always do the best to accommo... Voir plus

Noté 5 sur 5 étoiles

We use MRS for years and I can honestly tell that Nick and team provides best service, from booking and appointment to providing pictures of completed job on their portal and never let me down! Always... Voir plus

Noté 5 sur 5 étoiles

Excellent service! The team was friendly, professional and reliable. They did an amazing job and left everything perfectly clean. Communication was easy and the whole process was smooth. I highly reco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage
  2. aussi dans
  3. Entreprise de nettoyage de vitres
  4. Service de ménage à domicile
  5. Service de nettoyage de moquettes
  6. Services de nettoyage

Écrit par l'entreprise

At the heart of our business is something simple but rare: we care like owners, not just service providers. As a family-owned Airbnb cleaning and maintenance company, we’ve built our reputation on consistency, attention to detail, and long-term relationships—not quick wins. Our team isn’t just staff; they’re part of our extended family. That means every property we step into—whether it’s a holiday rental, private home, office, or commercial space—is treated with the same respect and care we’d give our own. Cleanliness isn’t just about appearance; it’s about trust, reliability, and creating a space where people feel comfortable the moment they walk in. We believe in doing things right, but we’re also human. If something isn’t perfect, we don’t make excuses—we take responsibility and fix it quickly. That commitment to accountability is what keeps our clients with us long-term. Value and loyalty guide everything we do. We aim to be the team you can rely on without second-guessing, the one that shows up, pays attention, and delivers—every time. Because for us, it’s not just cleaning. It’s caring for what matters to you. We believe it when we say: Get a hobby, we've got you!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(55)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent!

We've been working with the team for a number of years now and they handle all of our cleans for our estate agency and we cannot recommend them enough for their services.

Thanks again team!

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Cleaning Service

We have been using My Royal Services for over 7 years for our property cleaning requirements and have always been very pleased with the service. The team is reliable, professional and consistently delivers a high standard of cleaning.

They are responsive, thorough and easy to work with, which is particularly important when managing multiple properties and working to tight schedules. We have been very happy with the quality of their work and would happily recommend My Royal Services to landlords, agents and property managers looking for a dependable cleaning company.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

High responsive, adaptable & solution-oriented service!

We've used MRS for years to clean our apartment, in which we also occasionally host guests via Airbnb when we travel. Nick & his team are always very responsive & kind, & always do the best to accommodate our sometimes last minute requests. It's an extremely difficult business to manage a rotation of domestic cleaners, and when we've had a few hiccups, the team has worked with us to swiftly resolve the issue, which we appreciate a lot as we are often in a different city. We feel that we can count on them, and would highly recommend this team!

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good experience and excellent…

Very good experience and excellent services from Royal Services in London and we will using again for our holidays and also we can recommended for our big family accommodation in the future.
Keep going, all the best.

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Communication

Outstanding Communication, Exceptional Service & Reliable Maintenance

Managing Airbnb properties can be challenging, but My Royal Services have made it so much easier. From day one, they've been professional, reliable, and an absolute pleasure to work with.

Their communication is exceptional. They keep me updated after every visit, provide honest feedback, report any issues immediately, and are always quick to respond whenever I need assistance. It's reassuring to know my properties are in such capable hands.

What really sets them apart is that they offer so much more than outstanding cleaning. Their handyman and maintenance services are equally impressive. Whether it's a small repair, emergency maintenance, or preventative work, everything is completed promptly, professionally, and to an exceptionally high standard. It's rare to find a company that can take care of every aspect of property management so efficiently.

The team genuinely cares about both their clients and the guests staying in the properties. Their attention to detail, proactive approach, and commitment to excellence have helped us maintain consistently high guest ratings and excellent reviews.

Working with My Royal Services feels like having an extension of our own team. They are trustworthy, responsive, and always willing to go the extra mile. If you're looking for a company that delivers exceptional cleaning, first-class maintenance, outstanding communication, and complete peace of mind, I couldn't recommend them more highly.

A well-deserved 5 stars. Thank you to the whole My Royal Services team for everything you do!

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! The team was friendly, professional and reliable. They did an amazing job and left everything perfectly clean. Communication was easy and the whole process was smooth. I highly recommend My Royal Services. Thank you for the fantastic work!

26 juin 2026
Avis spontané
Logo de My Royal Services

Réponse de My Royal Services

Dear Mrs Angelova,

Thank you so much for taking the time to leave us such a wonderful review.

We're delighted to hear that you were happy with our service and that our team made such a positive impression. Providing reliable, professional service while maintaining the highest cleaning standards is exactly what we strive for, so it's incredibly rewarding to know we met your expectations.

We also appreciate your kind words about our communication. We believe that keeping the process simple, transparent, and stress-free is just as important as delivering outstanding results.

Thank you for choosing My Royal Services and for recommending us. It has been a pleasure looking after your property, and we look forward to working with you again in the future.

Kind regards,

Kate & Nick
Founders
My Royal Services

Noté 5 sur 5 étoiles

Excellent Service and friendly staff! 

Excellent Service and friendly staff! 
Very good quality of work.

8 juin 2026
Avis spontané
Logo de My Royal Services

Réponse de My Royal Services

Dear Elena,

Thank you very much for your wonderful 5-star review!

We're delighted to hear that you were pleased with the quality of our work and found our team to be friendly and professional. Delivering a reliable service with consistently high standards is at the heart of everything we do, so your feedback means a great deal to us.

Thank you for choosing My Royal Services and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,

Kate & Nick
Founders
My Royal Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Highly recommend.

4 mai 2026
Avis spontané
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Réponse de My Royal Services

Dear Mrs Karsheva,

Thank you so much for your kind words and your 5-star review! We're delighted to hear you had such a positive experience with My Royal Services.

Your recommendation means a great deal to our team, and we truly appreciate your support. We look forward to assisting you again in the future!

Kind regards,

Kate & Nick
My Royal Services

Noté 5 sur 5 étoiles

Nick and team are great

Nick and team are great! Always friendly and easy to work with!

17 avril 2026
Avis spontané
Logo de My Royal Services

Réponse de My Royal Services

Dear Tom,

Thank you for your fantastic 5-star review!

We're delighted to hear that you've enjoyed working with Nick and the team. Building great relationships with our clients and providing a friendly, reliable service is what My Royal Services is all about.

We truly appreciate your support and look forward to continuing to look after your properties for many years to come.

Kind regards,

Kate & Nick
Founders
My Royal Services

Noté 5 sur 5 étoiles

Great service

Great service, reliable and professional will recommend their cleans and handy man services whether big or small they can do all

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Most reliable cleaning agency

The most reliable cleaning agency we have worked with so far. We rarely ever receive guest complaints, if we do, they are only minor and subjective. We can really focus on the business, don't have to micro-manage the cleaners, they just come and do their high quality job day after day. We can count on them every time!

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Excellent company. Used them to dry clean chairs, rug and sofa. Like new now. And their technicians are super nice and professional.

24 octobre 2025
Avis spontané

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