I really like the Shapa philosophy, communication and products. I have been waiting for a discount code for the lifetime subscription and I was so happy when one came through this morning and snagged... Voir plus
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Lisez les avis des autres
Ordered an oak colored scale but received a black on. A month later, it is still not sorted out. The scale is adverstised as "numberless", but I am a bit disappointed at how numberless it is. Since it... Voir plus
Ordering was easy, and every review I have seen is amazing, very excited to try it out :)
I like the missions and challenges that keep me engaged and checking my weight each day. I also prefer not seeing the number and feel discouraged when I know I am making progress
À propos de l'entreprise
Écrit par l'entreprise
The Shapa weight loss platform is designed around the most important behaviors... yours!
Coordonnées de contact
POB 997, 95015, Cupertino, Etats-Unis
- 4082075201
- erin@shapa.me
- myshapa.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Garbage
This is the biggest waste of money and some how they got corporations to buy it to it! I was told if I buy one it will help save me on health insurance but it's garbage no that's not true it's worth then garbage because I had to pay for it
Email Correction
I made a mistake when entering my email and the support team was quick to rectify it!
Terrible onboarding experience
Terrible onboarding experience. Was able to purchase a plan but then couldn’t create an account. I’m definitely done trying to jump through all the silly hoops with activations codes and monthly subscriptions.
Smooth Operation
The ease of ordering made the process go smooth. Looking forward for the working relationship
The pairing of the scale is very…
The pairing of the scale is very simple. But my last scale only lasted 1 year. :( I love the Shapa concept!
Great scale!
Haven't received it yet but was asked…
Haven't received it yet but was asked to review it as soon as I purchased it. Ordering was easy, thats all I know so far.
Quick but tons of emails immediately
Everything was super quick, from order confirmation to shipping to welcome emails. I will say the volume of the emails can be a bit overwhelming, I received 5 emails in the first few hours after ordering. I wish it would be condensed into one or have a delay of a few days before they’re sent so it’s not all at once.
Ordering was easy
Ordering was easy, app is pretty easy. I would like a little more guidance or challenges that feel like I’m changing habits more.
Frustrating experience
After buying it on Amazon, you apparently need a code from them in email. I emailed them asking for and never got a response. I can't find a phone number for. I even bought through their website and days later have yet to receive a code.
I didn't know what more I can do to actually use their product!
Bad customer service
Bad customer service. I’ve had the product and a subscription for a year and have reached out to get help multiple times and have never heard back. Now I don’t want to keep up the subscription and can’t use the product anymore, even as a scale with numbers.
I suggest a more transparent…
I suggest a more transparent subscription model when ordering the scale
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