MyspotifyglassEU Avis 

28
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery took quite a long time, and the order arrived defective—the music played too quietly. Customer support responded quickly and gave me a tip to improve the quality. When that didn't work, they... Voir plus

Noté 1 sur 5 étoiles

Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out. Great service so far & extremely helpful. Thank you Sienna

Noté 5 sur 5 étoiles

Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

MYSPOTIFYGLASSEU is known for delivering warmth through its products, there are so many precious memories that we don't want to forget. Personalize your own photos and text with warm words to express your love. A heartwarming gift with an image or personalized text, name and music code to make your loved one happy. Make each personalized musical plaque a special and unique gift for your loved one.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(28)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Defective order and its replacement

Delivery took quite a long time, and the order arrived defective—the music played too quietly. Customer support responded quickly and gave me a tip to improve the quality. When that didn't work, they offered to replace the magnet for free. The new magnet arrived faster than the original order, but unfortunately, it didn't make it in time for the gift presentation date.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products

Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Payed extra for fast delivery and it’s…

Payed extra for fast delivery and it’s two weeks since the purchase and it’s still not here ,absolute scamm!!

7 février 2026
Avis spontané
Logo de MyspotifyglassEU

Réponse de MyspotifyglassEU

Dear Valued Customer,

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myspotifyglass.eu.

We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.

Best regards,
MySpotifyGlass Team

Noté 5 sur 5 étoiles

Great products

Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought your magnetic music base with vinyl records and sound is really amazing :) Worth every penny

17 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Wouldn't even give it one star awful…

Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it would be here today on time for valentine's day and it wasn't and no response back. Asked to speak to a manager and just got a bot. Asked for a refund just got a bot. Scam artists. Stay clear.

13 février 2026
Avis spontané
Logo de MyspotifyglassEU

Réponse de MyspotifyglassEU

Dear Valued Customer,

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myspotifyglass.eu.

We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.

Best regards,
MySpotifyGlass Team

Noté 1 sur 5 étoiles

The biggest possible scam!

The biggest possible scam!

I got an e-mail saying that my parcel couldn't be delivered as the adress is wrong and i need to contact my local courier?? Also they tols that if the parcel will be back tl them it will be destroyed, even though i paid for insurance and express delivery..

Never ever had such an embarrassing experience

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I paid for express delivery which says…

I paid for express delivery which says 5-7 days from order date and the delivery date i was given was 2 weeks after order date. Ive sent 3 different requests to be contacted about this and zero reply. Absolutely embarrassing customer service and disgraceful charging express delivery with false dates

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Satisfied

The product was the same as the photo, I had it on time, and was working perfectly.

22 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor quality 😢

Stay away from this company.. cheap knock off.. Photo quality is poor ... Cannot even see the photo its dark/faded and cannot see it ... Cheap plastic .... magnet dosnt stick either ... so disappointed 😞 fit for the bin .. 😑

29 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered a frame for 39.94

Ordered a frame for 39.94, I only noticed recently that they have been charging me the exact same price once a month since purchase, for a one time buy of a singular frame. SCAM WEBSITE.

3 janvier 2025
Avis spontané

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