Delivery took quite a long time, and the order arrived defective—the music played too quietly. Customer support responded quickly and gave me a tip to improve the quality. When that didn't work, they... Voir plus
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Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it woul... Voir plus
L'entreprise a répondu
I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out. Great service so far & extremely helpful. Thank you Sienna
Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
MYSPOTIFYGLASSEU is known for delivering warmth through its products, there are so many precious memories that we don't want to forget. Personalize your own photos and text with warm words to express your love. A heartwarming gift with an image or personalized text, name and music code to make your loved one happy. Make each personalized musical plaque a special and unique gift for your loved one.
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Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Defective order and its replacement
Delivery took quite a long time, and the order arrived defective—the music played too quietly. Customer support responded quickly and gave me a tip to improve the quality. When that didn't work, they offered to replace the magnet for free. The new magnet arrived faster than the original order, but unfortunately, it didn't make it in time for the gift presentation date.
Fantastic products
Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend
Payed extra for fast delivery and it’s…
Payed extra for fast delivery and it’s two weeks since the purchase and it’s still not here ,absolute scamm!!

Réponse de MyspotifyglassEU
Great products
Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought your magnetic music base with vinyl records and sound is really amazing :) Worth every penny
Wouldn't even give it one star awful…
Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it would be here today on time for valentine's day and it wasn't and no response back. Asked to speak to a manager and just got a bot. Asked for a refund just got a bot. Scam artists. Stay clear.

Réponse de MyspotifyglassEU
A wonderful keepsake that arrives…
A wonderful keepsake that arrives exactly as you see it!! I highly recommend it to anyone who wants a truly special memory!
The biggest possible scam!
The biggest possible scam!
I got an e-mail saying that my parcel couldn't be delivered as the adress is wrong and i need to contact my local courier?? Also they tols that if the parcel will be back tl them it will be destroyed, even though i paid for insurance and express delivery..
Never ever had such an embarrassing experience
Very helpful
Great service..lovely staff to deal with especially Vivian..
I paid for express delivery which says…
I paid for express delivery which says 5-7 days from order date and the delivery date i was given was 2 weeks after order date. Ive sent 3 different requests to be contacted about this and zero reply. Absolutely embarrassing customer service and disgraceful charging express delivery with false dates
Greate product,Greate delivery
Greate product,Greate delivery, totally satisfied but im bit disappointed with lack of gift packing even with vip delivery
Great customer service. in an order with this company and…
I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out.
Great service so far & extremely helpful.
Thank you Sienna
Satisfied
The product was the same as the photo, I had it on time, and was working perfectly.
perfect!!!
Super professional and really quick to…
Super professional and really quick to respond – big kudos!
They are great 🖤 and staff is very…
They are great 🖤 and staff is very helpful over the email (Vicky) she message me back straight away after my question 📨
Poor quality 😢
Stay away from this company.. cheap knock off.. Photo quality is poor ... Cannot even see the photo its dark/faded and cannot see it ... Cheap plastic .... magnet dosnt stick either ... so disappointed 😞 fit for the bin .. 😑
Ordered a frame for 39.94
Ordered a frame for 39.94, I only noticed recently that they have been charging me the exact same price once a month since purchase, for a one time buy of a singular frame. SCAM WEBSITE.
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