My Supper Hero Avis 

795
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... Voir plus

Noté 5 sur 5 étoiles

I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... Voir plus

Noté 5 sur 5 étoiles

Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de repas à domicile

Écrit par l'entreprise

My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

795 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(795)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

What’s your beef?!!

Omg!! We had The Sunday Roast Collection - Black Garlic & Miso Roasted Beef.
It did not disappoint, the flavours and everything was so tasty. Iv been recommending to every one and by cooking at home you can add your own spin to how you like things cooked. A little or a lot of whatever you like! Instructions were so simple and looking forward to my next fancy meal!

11 juillet 2023
Noté 5 sur 5 étoiles

Excellent

Excellent! I’ve used My Supper Hero quite a few times now and every time, it has been magnificent!! Perfectly packaged. Looks eye watering and tastes delicious!
I look forward to my next one.

6 juillet 2023
Noté 4 sur 5 étoiles

Homely good cooking

The size pf the portions were richly sized enough for 4 people and the quality of the food was very "homely", but the potatoes came out more mashy then roasted that was a bit of a disapointment.

28 juin 2023
Noté 4 sur 5 étoiles

The food was absolutely great

The food was absolutely great, easy to prepare and very tasty. There was more than enough for 4 people, very generous portions. It was well packed, delivery was well organised and informed and arrived on time. However, this was a gift and albeit a lovely one, I could not fashion to pay £80 for this amount of food. I have only allocated 4 stars because of the price.

29 juin 2023
Logo de My Supper Hero

Réponse de My Supper Hero

We're delighted to hear you enjoyed your meal. Please note that your understanding about the price is incorrect - if you'd bought this meal for yourself, it would have cost £80 for 4 people (£20 per head), which is considerably less than you'd pay for an equivalent meal in a restaurant.

Noté 5 sur 5 étoiles

The beef was surprisingly tender and…

The beef was surprisingly tender and very tasty. The vegetable accompaniments were good too and we all enjoyed the meal. The only thing that wasn't quite as good were the potatoes which ended up more like mash than roast.

29 juin 2023
Noté 3 sur 5 étoiles

First time we have been disappointed

This one was tasty but the lettuce arrived soggy and black around the edges so we couldn't really use them as cups as intended, but more of a salad with the inner usable leaves. The rice crackers were also stale. First time we have been disappointed 😞

28 juin 2023
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Réponse de My Supper Hero

Thank you for taking the time to share your feedback, Kate! We're very disappointed to hear that you didn't get to enjoy the full Seoul Sizzle BBQ Hero. Our chefs aim to please everyone who dines with us, but it's clear that we didn't meet your expectations this time - a member of our customer support team will be in touch via email to discuss this further.

Noté 5 sur 5 étoiles

A very rich meal - moneywise too

We had a really great meal - beef and all the trimmings including Yorkshire puddings - but not your usual Sunday lunch, it was very different. The beef was perfect although we overcooked it a little. Came with veg just ready to put in a dish and the same with roast potatoes although these were not as firm as they could have been. Insytuctions were very clear. Creamed cabbage and gravy were both very rich but there was plenty of everything. Could probably have fed 6 with a bit of extra veg. The whole meal was very tasty and of restaurant quality but then it should have been at £95. Would have to be a very, very special occasion for me to spend that amount for a delivery to home but I would recommend it.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing

It’s was great, we added a few extra veggies as two additional people added to the meal for four but would highly recommend.

15 juin 2023
Noté 4 sur 5 étoiles

Food was lovely and delicious

Food was lovely and delicious. But it would have been helpful to know what the delivery arrangements were a week before. I was informed it would be on a specific date. So I had to keep the whole day clear. It would be more helpful to be given a more specific timeframe ( not just on the morning of the delivery date). I also didn’t know what type of packaging the food would be in. This information would have been useful prior to delivery date.

21 juin 2023

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