As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Voir plus
L'entreprise a répondu
I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Voir plus
L'entreprise a répondu
Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Coordonnées de contact
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australie
- info@mytuxedo.com.au
- mytuxedo.com.au
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de MyTuxedo
Good morning Tadiwanashe,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning PAul,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Thouroughly satisfied
I "lucked" upon the My Tuxedo website while looking for new Lodge shoes. I was pleased to see some items there that I had been looking for. I placed my order and was pleasantly surprised with the swiftness of delivery. The items were exactly as described and will be put to use over the course of time. The quality of all my items appears to be first class. Recommend My Tuxedo to everyone.Thank you.
13 août 2025
Réponse de MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Great service and terrific quality…
Great service and terrific quality product extremely happy with my experience.
11 août 2025
Réponse de MyTuxedo
Good morning Ron,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
received the item quickly however the…
received the item quickly however the jacket was to small and i returned it a couple of days ago.
very surprised the jacket came all the way from the UK.
7 août 2025
Réponse de MyTuxedo
Good morning David,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
We are indeed in the UK and use the fasted services possible to get purchases to customers in AU at times in as little as 4 days!
Sorry to see your garment did not fit, as soon as our AU returns centre marks your order as delivered we will refund same day.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
I chose to order on a weekend for…
I chose to order on a weekend for delivery at end of week for a black tie event on Friday night , noting the web address was .com.au meaning delivery within Australia.
After paying I only then see the goods are coming from UK . My plans were dashed as delivery took 7 to 8 business days & I wasted $40 AUD on delivery & did not use the goods.
Very disappointed.
4 août 2025
Réponse de MyTuxedo
Good morning Mark,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
We do indeed ship all goods internationally from the UK and have tired to be as accurate with timeframes as possible.
We offer a 5 working day express service, which I can see reached you in 6 working days so I apologize for this and have now refunded you the delivery paid.
Sorry as I can see this has caused some inconvenience.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning Starkey,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent experience with this company
Great choice of waistcoat with matching bow ties. Great quality and excellent customer service. Was shipped on the day I ordered it, so quick delivery. Would purchase from this company again.
24 juin 2025
Réponse de MyTuxedo
Good morning Linda,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
The Harris Tweed overcoat is excellent
The Harris Tweed overcoat is excellent. The coat was well packed and arrived promptly.
Thank you My Tuxedo.
17 juin 2025
Réponse de MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
As Great serviceper usual prompt delivery and a easy…
As per usual prompt delivery and a easy site to navigate
27 mai 2025
Réponse de MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
The best range of classic era Tweed…
The best range of classic era Tweed clothing. Affordable prices. Fast and well packaged delivery from England to Australia. I shall continue to use MyTuxedo.com.au for buying formal clothing.
12 mai 2025
Réponse de MyTuxedo
Good morning Todd,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning MArk,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Mirror shine
The Dobell patent trainers have a comfy sole. It might take a couple of wears to break the shoes in because I had some blisters at the end of the day.
I wore them the other day and whilst walking around the streets of the city I heard a girl say my shoes were cute.
7 avril 2025
Réponse de MyTuxedo
Good morning Pinkface,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent service!
Excellent service!
Ordering online was easy, safe, and secure. I’m very happy with my purchase. I’ve ordered multiple times without any issues, and each experience has been smooth and reliable. I highly recommend your products and services!👍🙏❤️
7 avril 2025
Réponse de MyTuxedo
Good morning Valentina,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
You responded urgently and I were…
You responded urgently and it’s like you took interest in ensuring the matter was quickly resolved by following up with the courier. Your customer service team were excellent.
19 mars 2025
Réponse de MyTuxedo
Good morning Kenneth,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning Happy Customer,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning Michael,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Be very cautious before purchasing - refund did end up coming
Refund di come but took some time and some follow up
18 février 2025
Réponse de MyTuxedo
Good morning Susan,
Thanks for taking the time to leave your review, I can see the team have refunded you upon receipt of the return?
Also I can see all the communications between yourself and the CS team including an email we responded asking for more information but we did not get a response.
Sorry you feel we have let you down by not providing the service you expect.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
I have made multiple purchases
I have made multiple purchases. First and foremost the quality is there, it's a great product for the price. Secondly, I ordered the wrong size and I have had to return and replace the items. They make this process easy. I'm buying more suits later in the year I highly recommend them.
19 février 2025
Réponse de MyTuxedo
Good morning Hayden,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Réponse de MyTuxedo
Good morning James,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.