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Lisez les avis des autres

Noté 1 sur 5 étoiles

Mid-November I ordered an item listed available on their website. Got an email the next day that this item is out of stock, with the option for refund or chose other item. I requested a refund, which... Voir plus

Noté 1 sur 5 étoiles

This compnay is a SCAM - DO NOT ORDER FROM THEM. Ordered a butter dish as it was cheaper with Naken than another supplier. Was told that the order had arrived damaged into their warehosue and would... Voir plus

Noté 1 sur 5 étoiles

Ordered on 26th Nov and expected delivery by 18th Dec. Emailed by director Daniel Beynon on 15th Dec who said order was being cancelled, refund in 14 working days. Emails and phones not answered after... Voir plus

Noté 5 sur 5 étoiles

Ordered some kitchen pendant lights, had to use their customer service to check some details beforehand. The team were really helpful and responded quickly. Delivery was fast and everything was as sta... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Décorateur d'intérieur

Écrit par l'entreprise

Read our Feefo verified reviews here: https://www.feefo.com/en-GB/reviews/naken-interiors


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,2

Tous les avis

(366)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great range - fast delivery

Vast product range - bought numerous kitchen items at slightly lower prices than elsewhere - responsive customer services when stock delays encountered - recommend.

21 août 2021
Avis spontané
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Réponse de Naken Interiors

Thank you for taking the time to leave us a kind and honest review. We highly appreciate it!

Noté 5 sur 5 étoiles

Superb service

Superb service, the ironing board cover arrived before it was due, absolutely as described and a perfect fit ! This is on line shopping at it's best - well done and thank you from a first time customer who would definitely shop again with Naken ! Good value too !

13 août 2021
Avis spontané
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Réponse de Naken Interiors

Thank you so much for the excellent review, we really appreciate you taking the time to give us your positive feedback. 👍

Noté 5 sur 5 étoiles

Very happy customer

Very happy customer. The colours are gorgeous and it looks perfect with my blue sofa.
Speedy delivery.

2 août 2021
Avis spontané
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Réponse de Naken Interiors

Thank you so much for taking the time to leave us a wonderful review. We are very happy to hear that you are very happy with your product. We really do appreciate your kind and honest words.

Noté 5 sur 5 étoiles

Prompt and efficient service.

Prompt and efficient service.
The towels were beautifully soft and thick - really pleased with them!

30 juillet 2021
Avis spontané
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Réponse de Naken Interiors

Thank you for taking the time to leave us a very kind and positive review. We really appreciate it!

Noté 5 sur 5 étoiles

Excellent product and good value.

Excellent service. A good product at a very good price. Thank you. A++++++

28 juillet 2021
Avis spontané
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Réponse de Naken Interiors

We really appreciate your kind words, thank you for leaving us this lovely review.🙏

Noté 5 sur 5 étoiles

Ordered an outdoor storage box.

Ordered an outdoor storage box.
They guys at Naken kept me informed throughout the process of ordering , waiting for the order to be realised and delivery times.
The product is of great quality, very sturdy.

Overall a good experience. Would purchase from them again.

Alasdair Wallace

23 juillet 2021
Avis spontané
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Réponse de Naken Interiors

Thank you for taking the time to leave us a great review! We really do appreciate your feedback!

Noté 5 sur 5 étoiles

I received my order on time

I received my order on time, the product was very well packaged, the crown is just amazing and stylish, after a lot of searching I could not find a better one elsewhere.

16 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Lovely items and great customer service

Lovely items. Great, professional customer service from Ellie

8 juin 2021
Avis spontané
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Réponse de Naken Interiors

We're happy to hear that you're impressed with the premium service that we provide our customers. Thank you for taking the time to leave us this fantastic review 🤩

Noté 5 sur 5 étoiles

Love love love

I finally decided to purchase 2 Aquanova laundry baskets I had my eye on for quite while. When they arrived I could not be more pleased - they are awesome! They even come with a detachable laundry bag.
Delivery to Singapore was amazingly fast!! Will buy from Naken again for sure.

2 juin 2021
Avis spontané
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Réponse de Naken Interiors

We're so happy to hear that you love your order from us. We look forward to you using Naken Interiors again. Thank you for leaving us this fantastic review 🎉

Noté 5 sur 5 étoiles

The Cutlery was perfect

The Cutlery was perfect and at a great price. The communication re delivery was good and the order arrived promptly. I would definitely order from Naken again.

1 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

The festoon lights are amazing

The festoon lights are amazing! Great service too and packaged really well

Would love it if you added more similar to these like a string of battery powered festoon lights too so i can buy more!

1 juin 2021
Avis spontané
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Réponse de Naken Interiors

Thank you for taking the time to leave us this positive review 👏🏼

Noté 1 sur 5 étoiles

Buyer Beware - Disreputable

I was searching for garden furniture for the finishing touch to a garden project and chose the Skyline Serpent Rectangle Table currently retailing at £1774 in March.

The product material specification in the product details was 'metal'. However when the table was delivered it had solid metal legs but a metal composite/laminate top (the equivalent of receiving a oak table with a solid legs but a veneer top when described as oak). On further investigation, the manufacturer's website does state that the top is a composite and not solid but Naken did not (and still do not) have this information on their website.

There was NO mention anywhere on the product description page that the table top was composite.

When flagged to Naken their only response was that there was the opportunity to ask any product questions prior to purchase and as the product is non returnable there is nothing they can do.

I fully appreciate that oversights and mistakes can happen. Reputable retailers recognise mistakes and do their best to resolve and recompense.

The way this valid complaint of goods received not matching the description of goods ordered has been extremely poor and an example of truly appalling customer service with abdication of any responsibility.

We are now looking to seek redress through the Small Claims Court system.

25 mai 2021
Noté 5 sur 5 étoiles

Great service

Great service, different household stuff .
I revamped the bathroom accessories & cushions for lounge . Very pleased with them & will order more from Naken .

17 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent and prompt service

Excellent and prompt service and delivery and it was very easy to order. I had seen the hooks on pinterest and thought they are really good and quite unusual and I was not disappointed when they arrived. I am sure they will look great in my new bathroom!

15 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

Fantastic service

15 avril 2021
Avis spontané
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Réponse de Naken Interiors

Thank you for your positive feedback. We really appreciate your kind and honest words.👍

Noté 5 sur 5 étoiles

Even better than they said they would…

Even better than they said they would be!
Naken Interiors delivered exactly what we were expecting, in great condition and 2 weeks earlier than they estimated. We love the quality of the fire pit we received and it was great value for money too.

15 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible service -

I ordered a £270 box to be delivered . It arrived 1 hour early from the stated delivery time and I missed their call . They left my house 30 minutes BEFORE the stated delivery window and now refusing to redeliver unless I pay £36 extra. I have asked for refund - they will deduct delivery fee AND and ‘ handling ‘ charge mounting to £150 . Appalling customer services with no empathy for my predicament . They will not deliver the box and will not return my money .Do not use this company .

31 mars 2021
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Réponse de Naken Interiors

Hi,

Thank you for taking the time to share your feedback and review. I am sorry that you’re unhappy and we would like the opportunity to put this right.

To help us investigate further, please send us your order number and we can take a look into this for you.

Sorry again for any inconvenience this may have caused.

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