Made the whole process easy & enjoyable, and excellent value for money compared with other providers. The certificates look really smart too. Highly recommend.
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Lisez les avis des autres
I made an error on a deed poll I ordered and promptly emailed them to rectify the mistake before processing. I have not yet received a response to my email after nearly two working days. I’m a... Voir plus
L'entreprise a répondu
Namechange are a trusted company who make the process of wanting to change your name as easy as possible for everyone. It's quick, simple and well explained. Your unenrolled deedpolls arrive quickly a... Voir plus
L'entreprise a répondu
Name Change was helpful. I could have typed my own out for free (perfectly legal & money saving) or used local soliiciitor. But this answered my need for conveniencce & speed at the time.
À propos de l'entreprise
Écrit par l'entreprise
Helping people change their name by deed poll in the UK. Making it very easy and modern to complete, no matter what the circumstances.
Coordonnées de contact
Royaume-Uni
- namechange.org.uk
4,8
Excellent
188 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommended
Made the whole process easy & enjoyable, and excellent value for money compared with other providers. The certificates look really smart too. Highly recommend.
2 avril 2026
Avis spontané
Very easy quick legal way to change…
Very easy quick legal way to change your name, accepted by DVLA and government.
5***** service
26 mars 2026
Came quickly and looked very nice
Came quickly and looked very nice. I have used it to change my bank details etc with no problems. Very pleased.
17 février 2026
Avis spontané
Convenient
Name Change was helpful. I could have typed my own out for free (perfectly legal & money saving) or used local soliiciitor. But this answered my need for conveniencce & speed at the time.
28 février 2026
Excellent service
Quick and easy way to change name. Deed poll documents delivered within 24 hours!
4 mars 2026
Avis spontané
Very easy very smooth and super fast…
Very easy very smooth and super fast delivery great service
23 janvier 2026
Avis spontané
Seamless and Stress-Free
My experience was genuinely great because the entire process felt simple and stress-free. What could have been overwhelming was actually easy to manage, and that made a huge difference for me. The company clearly understands how important a name change is and has built a process that’s thoughtful, efficient, and supportive. It really felt like the service was designed with the customer in mind, and I appreciated how seamless everything was from start to finish.
7 janvier 2026
Avis spontané
Initially
Initially, I encountered an issue with a deed poll order due to a mistake on my part and quickly reached out via email to have it corrected prior to processing. However, almost two business days passed without a reply.As a result, I felt compelled to consider other options for getting my deed poll because their customer service seemed lacking.Update: Fortunately, the customer service team got back to me swiftly, addressing my concerns effectively.Much appreciated!
26 janvier 2026
Avis spontané
Less red tape to deal with.
Straightforward form to fill in and once sent a prompt service was executed. Good communication and delivery of paperwork.
19 décembre 2025
Avis spontané
Satisfied customer
I made an error on a deed poll I ordered and promptly emailed them to rectify the mistake before processing. I have not yet received a response to my email after nearly two working days.
I’m afraid I will have to obtain my deed poll from another source as their customer support is inadequate.
Update: I have received a prompt response from the customer service team which has resolved my queries satisfactorily.
Many thanks
19 janvier 2026
Avis spontané
Réponse : Name Change
Hi, I'm sorry to hear you're dissatisfied with the response time.
I can see that you received a response this morning, and the response seems to have resolved your issue the first time, which is great to see.
It seems you emailed on Sunday, so we would have just been catching up on customer emails.
No reply to emails. Very poor service
It says on their site that deed poll gets delivered in the next 2 working days. That is not true. Neither I have received my deed poll, its been more than a week waiting now, nor there has been any reply to my emails. Poor service. Guess these reviews are fake.
30 décembre 2025
Avis spontané
Réponse : Name Change
Hi,
Thank you for your review, and we're sorry that you feel this way.
Firstly, we do not say you'll receive your order in 2 working days; what we do state is that we'll process your order within 2 working days.
I can see you placed your order on the 24th December at 22:34, the following two days were the Christmas bank holidays and then the weekend. Your order was processed after this and within the two working days.
We received your email on the 29th at 16:23 and replied 30th at 13:00.
We do not fake our reviews; we're very proud of them.
Very happy with my experience!
I’ve been meaning to change my name for years but got so anxious because it’s an official legal change so I never got around to doing it. I did a few google searches as I finally sat down to research and I first looked at a few other official companies offering Deed polls but I wasn’t reassured by the trust pilot reviews. After a little more researching I found changemyname.org. I checked the trust pilot reviews and was satisfied with them so went ahead and ordered the
- Official adult deed poll - £19.95
- Additional 8 copies (which were recommended) - £30
- Online digital archive (to request any further copies if need be) - £5
- Priority processing - £5
- Optional name change kit (for extra safety and reassurance) -£29.95
- Plus the delivery fee - £5.95
Total £95.85
Obviously if you do not want to purchase the optional name change kit it would make the process more cost efficient.
I ordered the deed poll at 3:17pm on Wednesday 26 Nov 2025 (which was after the 3pm cut off for same day processing)
I received all documents on Friday 28th Nov 2025.
The customer service - I haven’t needed to contact customer service so unable to provide feed back on this.
Overall experience - It’s been such a breeze from start to finish and as an anxious person I really benefited from the Name change kit as it highlighted the priority people I needed to inform along with template letters etc.
Very happy with my experience.
9 décembre 2025
Avis spontané
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