Love, love, love these products! So impressed that I’ve placed another two orders in a week! Quality products, stylish and convenient. All the accessories add to the product’s practicality. One bathro... Voir plus
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All the items were well packaged, helpful customer service. So happy with the quality of the bottles, pumps, red diffusers, and trays. The finishing touches I didn't know I needed, but my kitchen an... Voir plus
Great company! Customer service was outstanding. Very quick to respond to questions and really helpful and friendly attitude. 5 stars Namie Home, I would highly recommend! Thank you :)
Ordered a shower triple set with holder & also hand wash set for bathroom. Great products and fabulous service from support team. Would 100% recommend. Will finish the new bathroom off.
À propos de l'entreprise
Écrit par l'entreprise
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent communication and fast…
Excellent communication and fast delivery. Loving my purchase
I have not used my goods yet as…
I have not used my goods yet as decorating first but I can not fault the company ordering was easy I was kept informed and they arrived quite quickly
Excellent Shop
Beautiful goods, very well made, put a smile on my face! Service was excellent and very friendly, would certainly recommend it.
No reply from customer support re damaged product
Received order fairly quickly and product is great but one of the press dispensers arrived scratched. I immediately contacted them via online as requested and have since also emailed them via email to customer support but no reply to either of my messages. There is no phone number that I can find either. So Im unimpressed at the moment. Im happy to pay for a quality product but I would like it to be in perfect condition and a quick response when its not

Réponse de Namie Home
Beautiful accessories for my new…
Beautiful accessories for my new kitchen. The finishing touches we didn’t know we needed but the space would look silly without! Thanks so much 🤩
Excellent Customer Service
I think it’s the first time a brand has recognised I’ve made a second order
Seems a simple thing but customer recognition is key, especially for an online brand
Great communication. Fantastic products.
Great communication. Answered all questions that I had. After purchasing online I was offered extra time to add to my delivery, which I did ( as I wanted a replacement pump dispenser) and didn’t have to pay extra delivery charges. Super fast delivery. Will buy from again and recommend to all my friends & family.
Products are high quality and bring a more elegance look to the room. Better than having unsightly bottles laying around.
Lovely product
Lovely product. Very easy to order and prompt delivery. Well packaged.
Great Customer Service, extremely helpful and quick response.
Beautiful product
Beautiful product very elegant.
Great quality and delivery prompt items very well packaged
What a refreshing change to deal with a…
What a refreshing change to deal with a customer service team that value repeat custom and help out where they can. I received really great service from Jamie and the price it cost to fix my issue will be returned to them in repeat business. Well done and keep up the great work. Thank you
First time to Namie and not my last
First time shopping on Namie Home and had great experience. The product I was looking for was out of stock on the site. I emailed customer services to ask if they knew when/if the product would be returning, their team advised it had been discontinued but kindly offered to double check back stock and were able to find what I was looking for and send it out to me promptly.
You don’t often get service like that these days, especially online. Pleasantly surprised, will return and recommend!
Fantastic experience from start to finish
Easy to use website. Great products especially the bottles I chose as they were on offer. Brilliant having labels. Very nice touches from you re personal email and message in the packaging. I haven’t actually used the bottles yet as the bathroom is due to be upgraded next month but I am very happy with my Namie experience.
I absolutely love my dispensers
I absolutely love my dispensers, I have bought 3 sets
Items delivered quickly and look great…
Items delivered quickly and look great in new kitchen. Prompt response to a query I had with one of the orders, but this was resolved very quickly and a replacement sent out immediately.
Outstanding customer service
The whole experience of dealing with Namie was great. It threatened to be ruined by Evri (no surprises there!), but Namie people were quick to acknowledge the issue and send a replacement. Five stars all around
Excellent service
I bought the soap and hand cream dispensers and paid extra for the little tray. Unfortunately the stone tray was broken during delivery. This was a birthday present. Namie Home replaced immediately and still managed to send over night in time for the birthday. Brillant service and lovely product - thank you
Beautiful items
Beautiful items. Great delivery time and packaged with care.
Outstanding customer service and…
Outstanding customer service and fabulous products. Thank you for sorting the issue out.
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