Nantucket Spider Avis 

Customer service was excellent. I cannot comment on the effectiveness of stopping bug bites yet. The scent smells good!

Everything this company does is both excellent and deeply thought through. They bend over backwards to lower their footprint on the world while producing superior products.

I was notified that my order (through the tracking #) was undeliverable. I emailed customer service & asked that they resend my order, which they promptly did. I received the order intact a few days later.

The incense and block is wonderful for outdoors on patio! Love it

The shipping took longer then expected and there was damage to the product, making it leak. However the product itself was good when I tested what was left in the bottle.

I love the dog spray. I put it on my hands then put it on our dogs bellies, legs, tail, ears, anywhere a tick might attach. I just would really like a flea and tick collar made by your company without peppermint though. I love the toilet and laundry strips. They are so much safer to use than all the chemicals and help our environment!

Never delivered, never even emailed that there was a problem

Love the products!!!
Have over 2 acres with 200 trees so I have lots of mosquitoes and I love this product!

Good service, and I love their products! Woodland incense sticks are my fav to enjoy while on my porch! Mosquitos and flies be gone!

Your products clean well and they are safe to use.
I just placed my second order and received it in a timely fashion.

I absolutely love the product! But the shipment end of it was terrible! The liquid leaked all through the box causing product loss! The top of the bottles should have a better seal. The bottles should be wrapped in bubble wrap and better packaging so this does not happen.

We faithfully and gratefully use Nantucket Spider Extra-Strength Tick Repellent Spray DEET free. This product works better than anything else we have tried! We are big walkers, have dogs Brody and RubyD and also dog-sit for friends so walking in the woods is a must for our crew. :>) The customer service is also above and beyond at this company. Bravo!!!

Fast shipping and excellent products - I love the incense sticks!

A great product - arrived quickly after ordering online! Thank you.

I never received my order :(

I’ve reached out to customer service and they gave me the option for full refund or replacement order. I would love the replacement order, as we have used the Summer Camp spray in the past and are huge fans. Hopefully I receive it soon!

Update: Finally received order!! I’m excited to try the yard sticks. :)

Seems like a great company with amazing, attentive, caring people working there.

I am pleased with the laundry soap I ordered!

The unscented laundry detergent sheets arrived quickly. I loved the chamomile version which introduced me to your company, but they are not available. However, these work equally well. Very, very satisfied!!

The tick repellent for dogs is so far the best natural prevention I have found for my 10 pound Yorkie, who seems to be a magnet for ticks otherwise. We have deer all over the place here so there is no shortage of ticks.
I personally love the smell. Sadie is not crazy about the spray so I spray it on my hands first - especially of course, when I’m applying it around her face.