Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Voir plus
Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales supp... Voir plus
We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been ve... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Coordonnées de contact
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Royaume-Uni
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
4,8
Excellent
474 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very well priced and great customer…
Very well priced and great customer service.
1 juillet 2026
Avis spontané
Great price, great goods, perfect delivery
Picked up a returned tray and tanking kit that was exactly the size I was looking for at a fantastic price. Next day delivery as promised.
24 juin 2026
Great company to deal with
Great company to deal with. Extremely happy with the bathroom products we purchased from them 👍
31 décembre 2025
Great value wetroom tray and tanking…
Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales support was very helpful.
18 mai 2026
Avis spontané
Ordered Wednesday
Ordered Wednesday, here Thursday 9.30 am .
Not sure you can get better than that
11 juin 2026
Avis spontané
Very quick service
28 mai 2026
Poor customer service
Bought a tanking kit for £180. The instructions mentioned orange corners (none included) just regular ones? Also mentioned using floor tile adjust to fix the tape but tape had self adhesive backing. Rang them and was told they only do enquiries by email. Said I just wanted a quick word because I was ready to fit it. Was told quite rudely that email was the way they communicated! I emailed on the 10th of June 2026 at 11.00. No reply all day- still waiting. Poor service for £180 product. Wouldn’t use
10 juin 2026
Avis spontané
Réponse de Nassboards
Hi Jeffrey i have searched for an email and i am unable to find any from you so maybe this was taken down wrongly ?
can you email me at please at enquiries@nassboards.co.uk as i would like to Resolve however. The colour of corners has changed but the newer corners are easier to fix product and the tape has been changed to a self adhesive tape backing rather than having to fix with an adhesive.
The Company were brilliant I made a…
The Company were brilliant I made a error in not checking a second box in which my item was in.I contacted nassboards explaining that I had not received the item that I needed but it was there and they were helpful and in my mind excellent thank you.
10 juin 2026
Avis spontané
The customer service I experienced is…
The customer service I experienced is excellent. I couldn't find the info on their website but with two different issues they helped via email. Very quickly replied and sorted the problem.thank you.
6 juin 2026
Avis spontané
We have bought multiple products from…
We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been very good. Would highly recommend them.
27 mai 2026
Been using baseboard for years
Had an issue & been resolved straight away! A big thanks to Martin at Nassboards, a huge help!
26 mai 2026
Réponse de Nassboards
Morning Brett i have reached out to you by email to help resolve the matter to a satisfactory resolution
Very fast delivery and good help and…
Very fast delivery and good help and advice from you staff. Thank you 👍
25 mai 2026
Best price I found online
Best price I found online. Exactly what I needed. Quick postage and very good communication.
Recommend
Andrew
29 avril 2026
Delivered on time and good product
28 avril 2026
Product not delivered
Issue with product delivery, Martin from Nass swiftly found the issue (incorrect delivery details on our behalf), re-scheduled delivery, 5 star service
28 avril 2026
Réponse de Nassboards
Adam i am sorry to hear this we have checked the tracking and looks like the items have just been at the local delivery depot and not moved and we will find out why and email you directly to resolve the matter Kind Regards
Everything needed for my tiling / bathroom project
Value for money , excellent product range and very high quality.
Next day delivery is an added bonus .
Martin at Nassboads was brilliant for customer advice and very quick to answer any questions with no problem at all .
I’ve never used any other company ,after my first order I had several repeat orders as im doing things the regular DIY way , as and when I need things basically, also my first time using these products for my bathroom refit .
Great company to deal with and couldn’t find cheaper products ( wedi boards , underfloor heating etc ) anywhere else .
5 stars to martin and nassboards
24 avril 2026
Réponse de Nassboards
Thank you for Order and Review its appreciated Kind Regards
Martin was really helpful as I ordered…
Martin was really helpful as I ordered the wrong size of the waterproof kit and he helped me so quickly to get the correct one. Thank you
1 mai 2026
Avis spontané
Réponse de Nassboards
Thank you for Order and Review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.