Nathaniel Car Sales Avis 

2 230
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... Voir plus

Noté 5 sur 5 étoiles

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... Voir plus

Noté 5 sur 5 étoiles

From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile

À propos de Nathaniel Car Sales

Écrit par l'entreprise

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 230)

648 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Sales staff and car are great but software doesnt work and its a long process to fix

It was great dealing with them and answering questions. However when picking the car up there was an issue with the software. I was about to drive away but the sales staff wanted to check it with me and thankfully they did. They couldnt fix it there, its take a month to get it booked in for a software update date and whilst thats not the sales staff its frustrating its taking so long. My husband s car has the same issue and his isnt even booked in yet.

30 mai 2026
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Réponse de Nathaniel Car Sales

Thanks for bringing this to my attention, I thought this was dealt with.

If this has not been resolved could you be so kind and reach out on 07425807842 from Tuesday as I will get your vehicle booked in straight away, this is not good enough.

So sorry for the inconvenience

Thanks

Robert Jones
General Manager
Nathaniel MG
Cwmbran

Noté 5 sur 5 étoiles

First time dealing with Nathaniel in…

First time dealing with Nathaniel in Bridgend. Could not be happier with the whole process. From first point of contact with Ann Filipe through to Terry Christopher who coordinated the purchase. Very professional and made everything simple and straightforward. Will definitely be returning in the future.

3 juin 2026
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Réponse de Nathaniel Car Sales

Hi Mr Shurmer, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.

Noté 4 sur 5 étoiles

Good overall experience

Good overall experience. Kept informed throughout

3 juin 2026
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Réponse de Nathaniel Car Sales

Thanks for the review Alun,

We look forward to seeing you on its 1st service in 12 month/15000 miles.

I will get the kettle on.

Thanks
Nathaniel MG
Cwmbran

Noté 5 sur 5 étoiles

Really good deals on MG cars

Really good deals on MG cars. Have recommended to my family also. My daughter had a minor fault on hers- fixed without a quibble even though the car was 6 years old. Sales staff are not pushy but know their stuff!

3 juin 2026
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Réponse de Nathaniel Car Sales

Thanks you Barry, your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Just received my new car today

Just received my new car today, from the start Terry Christopher kept me informed whilst waiting to collect it. I have had quite a few cars from Nathaniel’s and can only praise all the staff for their politeness and can honestly say nothing is to much trouble for them, any questions are always well received and answered. First class organisation. Can’t thank the team enough and would strongly recommend anyone to pay a visit if you are looking for a car brand new or second hand.

25 mai 2026
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Réponse de Nathaniel Car Sales

Hi Anthony, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.

Noté 5 sur 5 étoiles

MG ZS TROPHY HYBRID …

A very pleasant and simple process thanks to Geraint who was both very personable, polite and extremely helpful.
A terrific asset to Nathaniels Bridgend.
As for the car very pleased so far

1 juin 2026
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Réponse de Nathaniel Car Sales

Hi Jeff, Thank you for taking the time to leave a 5 star review. We will pass your lovely words on to Geraint who we are sure will be very pleased.

Noté 5 sur 5 étoiles

Great service from Chris from when we…

Great service from Chris from when we first met until the end 👏👏👍🏼

30 mai 2026
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Réponse de Nathaniel Car Sales

Hi John, thank you so much for the 5-star rating! We’re thrilled you had a great experience with Chris and can’t wait to welcome you back
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Fantastic 😍 brilliant experience…

Fantastic 😍 brilliant experience nothing was a problem

31 mai 2026
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Réponse de Nathaniel Car Sales

Hi Neil, thank you for leaving a 5 star review, and we are glad you were treated as you expected to be.

Noté 3 sur 5 étoiles

Lack of communication,regarding picking…

Lack of communication,regarding picking up of purchased new vehicle
Being told that a voicemail had been sent, to me which it had not, of when the vehicle would be ready

30 mai 2026
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Réponse de Nathaniel Car Sales

Hi Vivian, Thank you for taking the time to leave a review. Its seems that there is Crossed wires between Colin and yourself. Colin was waiting for a phone call from yourselves to see whether you were able to transfer your funds rather that collect your new car. However I believe that Tom the assistant sales manager was on hand and able to hand the car over to yourself on the day you required without any issues.

Nathaniel cars

Noté 1 sur 5 étoiles

Poor experience in the purchase of the car

Being told by transport a delivery time and a promise that never materialised. Also dealing with cash back to my self is unbelievable experience being told one thing by one person and another by a salesperson. The log book arrived before my money which still hasn’t been returned

30 mai 2026
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Réponse de Nathaniel Car Sales

Hi Gareth, thank you for taking the time to leave us a review. It sound like we have missed the mark a bit with your experience, and its not how we like to conduct business. With regards to the delivery of your vehicle, at present, UK ports are experiencing significant delays due to the substantial increase in vehicle imports, particularly from a number of new automotive brands entering the market. As a result, the process of unloading, processing, and releasing vehicles is taking longer than usual. Unfortunately, while vehicles are in transit and awaiting release at the port, we receive very limited information regarding the specific contents of individual shipping containers. In many cases, we do not know exactly which vehicles are available for collection until they have been processed and released by the port authorities the information we receive is often wrong and it sounds like this is what has occurred in your case. In reference to your cash back, please accept our apologies we have dropped the ball here, however your payment was processed on 29/05/26 so should be with you as soon as your bank can process it next week. In the mean time please feel free to contact the Sales Manager to check on the progress.

Nathaniel Cars

Noté 5 sur 5 étoiles

The guy that dealt with us Julian was…

The guy that dealt with us Julian was helpfull and kind 😊

24 mai 2026
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Réponse de Nathaniel Car Sales

Hi Adam, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and we will pass your comments on to Julian .

Nathaniel Cars Bridgend.

Noté 5 sur 5 étoiles

Top Salesman

We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted
Cody is very professional puts you at ease nothing is too much trouble he makes feel valued, He certainly knows he job and goes the extra mile to make sure everything is 100%

27 mai 2026
Avis spontané
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Réponse de Nathaniel Car Sales

Dear Jonathan

Wow! 🤩 Thank you so much for your incredibly kind words and for leaving us a five-star rating! We’re thrilled to hear about your fantastic experience with Cody.
It’s customers like you who make Cody's role so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Kind Regards Nathaniel Team

Noté 4 sur 5 étoiles

Christian my sales advisor was very…

Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine light has come on. Christian again was extremely helpful and I am hoping this is just a blip and all will be well with the car as I love it.

23 mai 2026
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Réponse de Nathaniel Car Sales

Hi Caroline
We greatly appreciate your review. It’s fantastic to know that you had a wonderful experience with Christian. We are very sorry to here about the 'blip' and having to come back in to sort a light on but hopefully this dose not detract from you enjoying the car.
If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Easy and Stress free experience

Made buying my new car nice and easy and stress free

22 mai 2026
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Réponse de Nathaniel Car Sales

Hi Ellis, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Noté 5 sur 5 étoiles

No issues

No issues! Went smoothly from start to finish! Highly recommended.

21 mai 2026
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Réponse de Nathaniel Car Sales

Hi Mandy, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Noté 5 sur 5 étoiles

A fantastic experience with Nathaniel…

A fantastic experience with Nathaniel Cars from start to finish. The customer service was outstanding throughout the entire process — friendly, professional, knowledgeable, and never pushy. Every member of the team went above and beyond to make everything smooth and stress-free.
Communication was excellent at every stage, and they made sure I was kept informed and comfortable with everything. The whole process was efficient, transparent, and handled with genuine care for the customer.
The vehicle was presented perfectly, and the attention to detail really showed the pride they take in their work and service. It’s rare to find a dealership that delivers such a high standard across the board, but Nathaniel Cars truly exceeded expectations.
I would highly recommend Nathaniel Cars to anyone looking for a reliable, trustworthy, and professional dealership. A top-class experience from beginning to end — thank you again!

26 mai 2026
Avis spontané
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Réponse de Nathaniel Car Sales

Hi Jade, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated and we are so glad to here you received the service you deserved.

Nathaniel Cars Bridgend.

Noté 5 sur 5 étoiles

Christian jones was absolutely amazing…

Christian jones was absolutely amazing nothing was too difficult he friendly and made us feel welcome definitely recommend if you go to Nathaniels to try see Christian

20 mai 2026
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Réponse de Nathaniel Car Sales

We really appreciate your positive feedback. It means a lot to Christian and our whole team
Kind Regtards Nathaniel Team

Noté 5 sur 5 étoiles

My experience with Nathaniel cars the…

My experience with Nathaniel cars the price is really good and you also get treated well it is a friendly relaxing place to buy a car i must have bought about 20 there

24 mai 2026
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Réponse de Nathaniel Car Sales

Hi David, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and so is your loyalty to Nathaniel Cars.

Nathaniel Cars Bridgend.

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