Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3, Stand Park, S41 8JT Chesterfield, Derbyshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... Voir plus
L'entreprise a répondu
Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
L'entreprise a répondu
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Chesterfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, Royaume-Uni
- 01246-700-253
4,9
Excellent
575 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
7 avril 2026
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Chesterfield
We appreciate you sharing that our service was quick and friendly, and the repair professional! We are so happy you were pleased with us.
Brilliant customer service the guy who…
Brilliant customer service the guy who fitted the screen so pleasant a refreshing change.
6 avril 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We are so happy to learn that you received brilliant customer service and found the technician pleasant.
Polite quick n on time
3 avril 2026
Réponse de National Windscreens - Chesterfield
We appreciate you taking time to share that our service was polite, quick, and on time! We are so happy you were pleased with us.
very easy and good service
28 mars 2026
Réponse de National Windscreens - Chesterfield
We appreciate you sharing that our service was easy and good! We are so happy you were pleased with us.
Absolutely fantastic chap I spoke to…
Absolutely fantastic chap I spoke to and the work was brilliant thank you.
2 avril 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We are so happy to learn that you had a fantastic experience and were pleased with our team and work.
Réponse de National Windscreens - Chesterfield
We're happy to hear that you found our service excellent and accommodating. We appreciate your friendly feedback!
Excellent service and workmanship
Excellent service and workmanship
No problems whatsoever
21 mars 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We are so happy to learn that you received excellent service and workmanship with no problems.
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Chesterfield
We appreciate you sharing that our technician was efficient, polite, and friendly! We are so happy you were pleased with us.
Quick efficient service and even…
Quick efficient service and even brought the date forward to get done quicker.
8 mars 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We are so happy to learn that our service was quick and efficient and we completed the work sooner.
They were very helpful and fixed the…
They were very helpful and fixed the screen quickly, they communicate well and listen to my concerns. Thank you
10 mars 2026
Réponse de National Windscreens - Chesterfield
We're happy to hear that our team was helpful and efficient in fixing your screen. We appreciate you mentioning our communication and attention to your concerns. Thank you!
The staff were all very friendly and…
The staff were all very friendly and made you very welcome
10 mars 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We are so happy to learn that our staff were friendly and made you feel welcome.
Réponse de National Windscreens - Chesterfield
We appreciate you sharing! We are so happy that you were pleased with being kept informed throughout the process. Thank you.
Réponse de National Windscreens - Chesterfield
We appreciate you sharing that our staff were friendly, polite, and efficient! We are so happy you were pleased with us.
Great service
Communication was great.
Access to centre good.
Staff were friendly and helpful
Work completed as agreed and within timescale
4 mars 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We're so happy to learn that you found our communication great, the center accessible, and our staff friendly and helpful, with work completed as agreed.
Excellent service
26 février 2026
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great customer service
Arrived on time and was very efficient and had a speedy windscreen fitting. It was easy to book and talk to head office regarding my issue.
20 février 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback. We're happy to hear that we arrived on time, were efficient, completed a speedy windscreen fitting, and that it was easy to book and discuss your issue with our office.
Absolutely fantastic service
Absolutely fantastic service. They let me drop my van off the day before it was due and it was ready for lunch time the next day.
16 février 2026
Réponse de National Windscreens - Chesterfield
We're happy to hear that you had such a positive experience with our service! Thank you for letting us know that dropping off your van early and the quick turnaround worked well for you.
Great customer service quick turn…
Great customer service quick turn around great quality windowscreen
Technician was fab and friendly (Brett)
19 février 2026
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback. We're so happy to learn that you received great customer service and a quality windscreen with a quick turnaround.
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