National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking th... Voir plus
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Établissement
Changer d'établissementUnit 22, Ashtree Enterprise Park, BT34 1LD Newry, Northern Ireland, GB
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Lisez les avis des autres
Service was quick and very good, straightto your house, doesn't matter if you have a roof over your car or if it's raining, they come prepared for it all. The staff is very friendly, professional and... Voir plus
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Absolutely brilliant experience! My rear view mirror fell off & I was told by my car manufacturer I needed a new windscreen. Called these guys & they had my car back to the way it was, not a problem,... Voir plus
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Very straight forward,booked an appointment online to attend the Newry branch for 2 days later then got a phonecall to say they could come to my house the next morning to replace it which suited bette... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Newry
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 22, Ashtree Enterprise Park, BT34 1LD, Newry, Northern Ireland, Royaume-Uni
- 028-7100-1051
4,8
Excellent
174 avis
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Very quick and professional!
25 août 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to share your positive experience with our services. We are glad you were satisfied!
Very straightforward,no issues
16 août 2025
Réponse de National Windscreens - Newry
We're happy to hear that your experience was straightforward and without any issues. Thank you for your positive feedback!
Installer very professional
Installer very polite, tidy and efficient. One star off as had to wait an extra day without a car for glass to be available.
16 août 2025
Réponse de National Windscreens - Newry
We appreciate your feedback and are glad the installer was polite, tidy, and efficient. We regret the delay and inconvenience caused by the wait for the glass.
Just fantastic service.
Just fantastic service. Weather wax poor when he came out and got me fitted into depot.
4 août 2025
Réponse de National Windscreens - Newry
We're happy to hear that you received fantastic service. We appreciate you sharing your experience and are glad we could assist you despite the weather.
No fuss or problems when booking in.
No fuss or problems when booking in.
Excellent service and workmanship screen fitted in time shorter than quoted.
25 juillet 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to leave us a review! We're happy to hear that booking was easy and that you received excellent service, with the screen fitted quicker than expected.
Professional and fast service.
21 juillet 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to share your feedback. We are so happy to hear you received professional and fast service!
Great service at the Newry branch last…
Great service at the Newry branch last Thursday! Would definitely use again if required. Thank you for sorting so promptly.
24 juillet 2025
Réponse de National Windscreens - Newry
We're happy to hear that you had a great experience at the Newry branch last Thursday! Thank you for your positive feedback and for acknowledging our prompt service. We appreciate it!
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Quick and easy service
10 juillet 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to share your experience with our quick and easy service! Thank you for your positive feedback.
Great experience
Suitable appointment. Friendly team. Excellent communication. Quick service.
8 juillet 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to leave us this positive feedback! We're so happy to hear that you were pleased with the suitable appointment and quick service.
National Windscreens - Newry Branch
I left my car into National Windscreens, Newry for a windscreen replacement. My car was taken on time - 10.00am and ready at the agreed time.
The service provided by the Team in Newry was very professional and courteous.
I would have no hesitation in recommending National Windscreens Newry - 100%
ThankYou!
17 juin 2025
Réponse de National Windscreens - Newry
We appreciate you taking the time to share your positive experience. We're happy to hear that the Newry team provided professional and courteous service and completed the windscreen replacement on time. We value your recommendation.
so helpful and and efficient
25 juin 2025
Réponse de National Windscreens - Newry
We are happy to hear that our assistance was efficient for you. Thank you for your positive feedback; we appreciate it.
Great service all round
Great service all round. Efficient, prompt, courteous, helpful. No fuss and a good job done.
19 juin 2025
Réponse de National Windscreens - Newry
We're happy to hear that you received great, efficient, and courteous service. We appreciate your positive feedback and are glad you were pleased with the work.
Kuga fix
Great speedy service. The staff were very professional and the quality of the workmanship was excellent.
17 juin 2025
Réponse de National Windscreens - Newry
We appreciate you mentioning our speedy service, professional staff, and excellent workmanship. We're very pleased to hear that you had a great experience.
Réponse de National Windscreens - Newry
We're happy to hear that your window fitting was hassle-free. Thank you for your positive feedback; it means a lot to us.
Had to go back a second time as wasn’t…
Had to go back a second time as wasn’t able to calibrate sensors on first visit. However Stephen was more than helpful, ordered a second screen and had me sorted in no time
26 mai 2025
Réponse de National Windscreens - Newry
We appreciate your feedback. We regret the initial inconvenience with the sensor calibration. We're glad the issue was resolved quickly during your second visit and that you found our service helpful.
Great service on Saturday morning and…
Great service on Saturday morning and quick turnaround, good job!
24 mai 2025
Réponse de National Windscreens - Newry
We appreciate you sharing your positive experience! We're happy to hear our service met your expectations with a quick turnaround.
Soo easy and no stress ,very welcoming…
Soo easy and no stress ,very welcoming and first class job
23 avril 2025
Réponse de National Windscreens - Newry
We're thrilled to hear you had such a positive experience! It's wonderful to know you found our service easy, stress-free, and welcoming. We strive to provide a first-class experience for all our customers, and your feedback is greatly appreciated.
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
SUPERB service
SUPERB service. Very quick and windscreen fitter was very detailed. I would highly recommend
26 février 2025
Réponse de National Windscreens - Newry
Thank you for your kind words and positive feedback. We are delighted to hear that you were happy with the service you received and found the technician to be detailed. We strive to provide a seamless and positive experience for our customers, and we are glad that we were able to achieve that for you.
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