National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement be... Voir plus
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Établissement
Changer d'établissementUnit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ Redruth, Cornwall, GB
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Lisez les avis des autres
Initially the screen chip was for repair. However, this could t be carried out due to the size. The photos I provided weren’t shown to the repairer. A new screen was ordered & fitted at the unit d... Voir plus
L'entreprise a répondu
Honestly a great experience, service was quick from booking to fitting. The two guys who came out were efficient and hilarious and made me feel at such ease about the whole service. Would highly recom... Voir plus
L'entreprise a répondu
Despite thinking the car would have to go into the National Windscreens depot and booking accordingly, NW called us and said there was no problem coming to us, which they did at an earlier and conveni... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Redruth
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ, Redruth, Cornwall, Royaume-Uni
- 01209-780-069
4,7
Excellent
351 avis
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Professional Repair
The engineer arrived on time, was very professional, explained the process and carried out the repair with consideration to protecting the vehicle.
27 octobre 2025
Réponse de National Windscreens - Redruth
We're happy to hear that the engineer was punctual and professional. We appreciate your positive feedback regarding the care taken during the repair process. Thank you!
Really helpful operative
Really helpful operative, arrived on time quick and efficient
29 octobre 2025
Réponse de National Windscreens - Redruth
We appreciate your positive feedback! We're so glad to hear that our operative was helpful, punctual, quick, and efficient for you.
Arrived on time. Were courteous and business like
Arrived on time and were courteous and business like.
28 octobre 2025
Réponse de National Windscreens - Redruth
We're happy to hear that our team was punctual, courteous, and professional. Thank you for sharing your positive experience with us!
Great service
Great service, and was informed of when your employee was to arrive. Worked cleanly and was very helpful.
21 octobre 2025
Réponse de National Windscreens - Redruth
We appreciate you sharing your positive experience! We're so happy to hear that you received great service, were informed of the arrival time, and found our employee helpful and clean.
Réponse de National Windscreens - Redruth
We appreciate you sharing! We are so happy to hear you received prompt, clean, and professional service.
Great service, efficient and friendly team
The company was very efficient and came to my car with no extra fees, and the person who fixed my screen was lovely and kept me updated of their ETA! Everything went smoothly and it was very easy to book an appointment through my insurance company!
27 septembre 2025
Réponse de National Windscreens - Redruth
We appreciate your feedback! We're happy to hear that you found the service efficient, with no extra fees, and that the technician was lovely and communicative. We're also glad the booking process through your insurance was easy.
National Windscreens were excellent…
National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement before I travelled home. National Windscreens Redruth were brilliant lovely guys and did a great job in great time specially as my car is only 18 months old . Would highly recommend them. Thank you
12 septembre 2025
Réponse de National Windscreens - Redruth
We're happy to hear that our team provided excellent service during your holiday. It's great to know the replacement was completed swiftly, especially for a newer car. We appreciate your recommendation and thank you for your feedback.
Réponse de National Windscreens - Redruth
We appreciate you sharing! We are so happy to hear that you received friendly, efficient service, and a good job was done.
Réponse de National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Nice
Nice, efficient people to work with. Took longer than expected, but not their fault, is incorrect windscreen arrived. I wasn’t in need of it, so it wasn’t a problem, and I was updated regularly with progress
19 septembre 2025
Réponse de National Windscreens - Redruth
We appreciate your positive feedback. We're glad to hear you found our team efficient and helpful. We're happy that you were updated regularly, even though the incorrect windscreen arrived, and it didn't cause you an issue. Thank you!
Helpful and cheerful
My fitter was in time, very helpful and cheerful. Would highly recommend. Did a great job.
15 septembre 2025
Réponse de National Windscreens - Redruth
We're happy to hear that our fitter was helpful and cheerful! We appreciate your recommendation and are glad they did a great job for you. Thanks for your feedback.
Good and quick result quicker than…
Good and quick result quicker than expected, friendly staff
8 septembre 2025
Réponse de National Windscreens - Redruth
We appreciate your feedback! We're so glad you were happy with our friendly staff and the quick, good result, which was quicker than expected.
Réponse de National Windscreens - Redruth
We appreciate you sharing that our service and communication were good! We are so happy you had a positive experience.
Great service
1 septembre 2025
Réponse de National Windscreens - Redruth
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Replaced Windscreen on Tesla Model Y
Replaced Windscreen on Tesla Model Y. Good communication, tidy workmanship, friendly team.
20 août 2025
Réponse de National Windscreens - Redruth
We're happy to hear that you had a positive experience with our team and the Tesla Model Y windscreen replacement. We appreciate your kind words about our communication and workmanship!
A* service
Very quick at sourcing a window that wasn't readily available and also arranging fittment for my Renault trafic A* service
20 août 2025
Réponse de National Windscreens - Redruth
We're happy to hear that we could quickly find the window you needed and arrange the fitting for your Renault Trafic. Thank you for your positive feedback!
Technocian was patient enough to wait…
Technocian was patient enough to wait for me come from home and also was very feiendly too
21 août 2025
Réponse de National Windscreens - Redruth
We're happy to hear that our team was patient and friendly. We appreciate you taking the time to share your positive experience with us!
Good service very efficient
21 août 2025
Réponse de National Windscreens - Redruth
We appreciate you sharing your experience with us! We are so happy to hear that our service was good and very efficient for you.
Réponse de National Windscreens - Redruth
We appreciate you sharing! We are so happy you were pleased with our quick service, good result, and friendly staff.
Réponse de National Windscreens - Redruth
We're happy to hear that we could assist you during your holiday. It is wonderful to know you found our team so helpful and lovely. Thank you!
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