Really efficient service. I had some queries before going ahead and getting a document translated into several languages and so emailed them to check some points; I received a response within just a... Voir plus
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Which ever translation you need done seriouly, officially, quick and for a reasonable price, then you are talking to the right people. In 2 years I have noticed interesting changes in their website... Voir plus
L'entreprise a répondu
Everything worked out just fine. The translation of professional quality delivered on time, the payment made over Saferpay a service I know from Switzerland.
Always a true pleasure to work with professionals. They always deliver quality and the communication is excellent, fast and uncolplicated and alsways to the point. These people will not waste your tim... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Native Translator is part of the Swiss-based The Translator Group. TTG is one of the few European translation agencies certified in Europe as well as North America. TTG works globally for companies, governmental authorities and private individuals. TTG specialises in the translation of languages. The portfolio spans from technical and legal texts all the way to texts from the fields of marketing, finance, health and medicine. We provide efficient, top-quality language services and solutions for the translation of foreign languages, software localisation, multilingual desktop publishing and project management.
Coordonnées de contact
1 Northumberland Ave, SW1A 2DR, London , Royaume-Uni
- +442036084830
- office@the-native-translator.com
- native-translator.co.uk
A great service
Everything worked out just as depicted on their website.
The translation of professional quality!
31 mai 2016
Avis spontané
Untimely and confusing
On May 18 (8:06 PM Swedish time), I placed an order for one page certified translation. The online system first charged me 40 Euros for one page certified translation. I was expecting the delivery within 24 hours as it was clearly mentioned during the order. I did not receive any immediate email regarding the problem with my submitted file (contrary to the company representative's response to this post). After around 16 hours (on May 19, 11:59 AM Swedish time), one staff contacted me and asked for extra 30 Euros for a certified translation. They said their websystem calculated the price wrong. I was confused and asked them to send a regular translation as soon as possible. After almost 96 hours (May 21, 5:40 PM Swedish time) they delivered a translation on a simple MS word document. That could have been done by me. I was at least expecting a translation with an official letterhead. Later, I requested for a certified translation and agreed to pay the additional 30 euros. They wrote that the They said I now need to pay 70 euros more for the certified translation which meant my cost would be (40+70 euros). All I needed a signature and contact details of the translator and I was ready to pay the extra 30 Euros so that my cost would remain 70 Euros. I now feel cheated and my 40 Euros have gone to the garbage. The communication and delivery time were extremely bad.
30 mai 2016
Avis spontané
Réponse de The Native Translator
Dear Soumitra Chowdhury,
Most of what you have stated above is incorrect!
The file you uploaded was corrupt and therefore our system gave an incorrect price on the translation. You were immediately informed about this and we explained that you had two options, we could refund you the full amount you paid or you could pay an extra EUR 30 and not 70 which you state above.
On the 19th of may we issued, in accordance with your instructions, an invoice on the extra amount our invoice number TNT_45115 an invoice that still remains unpaid.
In the meantime you changed you mind and asked for a non certified translation which is made by a non certified translator, this translation was delivered to you as a MS Word which is the normal way translations are delivered as long as they are not certified.
Once again you changed you mind and now (after the delivery) you wanted a certified translation. As the first translation wasn't certified and therefore not made by a certified translator we have to make a completely new translation and therefore you have to pay for a translator certified by Kammarkollegiet.
Confusing, I don't think so, there is a difference in price between certified and non certified translations as they are not made by the same translators, if they were then there wouldn't be any difference in price.
Björn Hallberg
CEO The Translator Group
These guys are great
Got a certified translation of my college diploma in less than 24 hours. It was certified in Australia where I am from and sent to Me in Hong Kong.
Wow, you are great!
6 mai 2016
Avis spontané
Everything as promised
Everything worked out just fine.
The translation of professional quality delivered on time, the payment made over Saferpay a service I know from Switzerland.
6 mai 2016
Avis spontané
Very good, efficient and user-friendly service.
Nothing but good to report, very professional and easy to work with.
19 avril 2016
Avis spontané
Great service
Certified translation of legal contract to German. All worked out just as depicted on the website.
I will use your services again!
13 avril 2016
Avis spontané
On time and accurate
The translation was accurate and I received it even earlier than the time that I was supposed to receive it.
29 mars 2016
Avis spontané
Translating Birth Certificate
I was very impressed with the whole experience online. Quick service and very satisfied.
21 mars 2016
Avis spontané
Excellent Translation
Technical translation to German, all worked out fine delivery on-time!
20 février 2016
Avis spontané
Excellent performance, great service from the help desk function, quality output
Really nothing more to say. I had heard of The native Translator before, and it is very impressive. Many thanks.
1 février 2016
Avis spontané
Speed and ease.
I have used The Native Translator a few times for contract translations. Always deliver on time with absolutely no fuss.
31 janvier 2016
Avis spontané
Fast, acurate and reliable
Well organized corporation, prompt response, minor issues addressed properly.
26 janvier 2016
Avis spontané
Professional company
Very fast and efficiently. I'm satisfied with the work of this company!
30 décembre 2015
Avis spontané
Excellent job
The translation provided within the promised timeframe, the quality absolutely perfect.
12 novembre 2014
Avis spontané
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