ND Aquatics Avis 

238
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second aquarium from ND, first one is going strong from 2016 but needed a bigger upgrade. Was disappointed to hear there would be a long wait, but knew it would be worth it. Only ended up waiting 5 we... Voir plus

Noté 4 sur 5 étoiles

This is my 4th tank from them,all been made to very high standards.this time I had to wait 14 weeks after being told 7 in the beginning. I would use again even though there was a hiccup with this one.... Voir plus

Noté 5 sur 5 étoiles

Couldn't have asked for a better company too supply our fish tank for us, was very clear and precise about what we wanted and they delivered for sure. Also there delivery driver Marc went above... Voir plus

Noté 5 sur 5 étoiles

Really happy with the sump ND Aquatics made for my marine setup. The whole experience was spot on from start to finish. Communication was brilliant—always quick to reply and really easy to deal with... Voir plus

À propos de l'entreprise

  1. Magasin d'aquariophilie
  2. Ébéniste

Informations provenant de diverses sources externes

One of the leading UK Aquarium Manufacturers of high quality standard and bespoke fish tanks,cabinets and metal frames.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(238)

38 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My 4th Aquarium from ND Aquatics ref…

This is my 4th aquarium purchase from ND Aquatics, an 8 foot stunning aquarium with Optiwhite front and sides.

These guys were very professional and helpful, they advised me about best options from filtration to tank dimensions .

It was a reminder to the quality and standard the team hold themselves to, It was a pleasure working with them both to achieve my goal and as always, a pleasure speaking with them both.

I highly recommend them should you want a bespoke aquarium made, delivered and that's within a reasonable budget.

Thanks ND Aquatics..

26 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful bespoke fish tank

The new tank is beautiful, hand made, looks and fits the stand I bought perfectly and is 10mm glass with nicely thought out bracing and covers.
The lid was great value in gloss black and once its protective plastic is off it looks fantastic.
I went to the shop because I wanted to speak to a person and not just send emails. It was really useful because I got some good advice and suggestions on lights and filtration and ended up buying a filter, which again fit my stand perfectly.
From order to delivery was about 6 weeks and the delivery was carried out by Robert. He was a great help when it came to getting the tank in and placed. His suggestions were also really helpful with filling procedure and setup.
Delivery relies on them getting a full load so it took a couple of weeks longer than expected, if you know its likely then it takes the stress out of it.
It's well worth the wait because the tank is beautiful and if I can find the space I will order another one.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect from start to finish

ND Aquatics built me a custom braceless tank and sump at short notice ( for an aquarium ) and on budget.
The build is spot on and the quality is fantastic , communication was perfect with all my questions answered by phone or email very quickly.
Everyone compliments the tank and I have no hesitation in recommending them.
Big thanks to Andrew and Dom who I think went out of their way to help - even after delivery.

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Return purchase explains how satisfied I am

This is my second purchase from ND Aquatics. Everything from my first review is true for this second, I'm not sure what else I can add. It was a brilliant reminder to the quality and standard these guys hold themselves to, and as always, a pleasure speaking with them both
Needless to say, if I need a third aquarium, I know exactly who I'm getting one from.

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great experience again

This is my third purchase from ND Aquatics. I have used the company for all my tanks ver the past 15 years. I have found ND Aquatics extremely during the whole process. From the first enquiry, bespoke customisations in design, to delivery.

I personally, cannot praise them enough and would recommend ND Aquatics to anyone

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

1000l Discus Tank

Ordered our third large tank recently, this time from ND Aquatics. Help and advice were top notch. Once the order was placed, delivery took place within only two weeks (to central Scotland). The tank was very well protected for transportation. Build quality was to a very high standard and a lot of thought had gone into the design. A bonus – the Bean-Animal weir had a small footprint. Cannot fault ND in any way!

14 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Where do u start rang few time answered…

Where do u start rang few time answered the phone call fast great customer service and support at the beginning so I placed my orders paid the deposit was told the waiting time was long as it was a custom rank and they didn’t want to rush the job so waiting patiently days went by weeks went by no answer from him no text message nothing out the blue text me saying tank in ready by the way it’s been 3 months since I placed the order tell me tank will we dispatch within a few day that was a total lie deliver day came no answer no call waiting all day dint even the criticise to ring me and say ur tank is not come lied agin saying the tank not in the ur it’s somewhere stuck Wht he doesn’t tell u his tanks are made in Russia then driven down to the uk 4 months later i get my tank annoyed let down had nothing but grief with this guy lies though his teeth dishonest character build quality is extremely poor communication is even worse to be honest I wouldn’t buy or listen to this guy

17 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful bespoke aquariums

Great service and communication with ND Aquatics. They built this aquarium exactly as we asked but added their own suggestions to make it work even more efficiently. We were really pleased and will be ordering again!

21 février 2023
Avis spontané
Noté 5 sur 5 étoiles

What a company!

What a company! Asked for a quote a few days ago for a small tank (compared to what they're used to building!), they got back to me within 24 hours. I rang 2 days later to order it, and to my suprise they offered to build it that day and deliver it the next afternoon due to already been in the area, and they did! Got a call an hour before delivery, the quality is fantastic compared to the awful tank I had from another company. Good price and both the men I spoke to (the one who booked it, and the delivery man) were both lovely. The silicone is still settling so still waiting to fill it, but very happy 😄

4 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product, brilliant quality, outstanding service

ND Aquatics were great, very helpful on the phone in answering all my questions, very professional and could fault their customer service at all.
The aquarium build was to a high quality and their stands and hoods are build to last, very sturdy and have a great finish.
I was also impressed with their build times to delivery, I received my aquarium quickly from time of order and payment. On delivery the guys were great and at a small extra cost can bring it into your house for you, massive benefit as some companies will only.ever drop at kerbside. And without a shadow of a doubt will be using them again.

Thanks ND Aquatics

3 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Very Best Aquriums

From start to finish ND AQUATICS were amazing, Andrew was a pleasure to deal with and is now a friend for life. The quality of the tank is the best i've seen, its 66" long 22" high and 18" deep, with optiwhite front glass which is well worth the little extra cost.
From ordering the tank to delivery took no longer than 3 weeks, delivered as promised and extremely well packaged. I would highly recommend ND AQUATICS to any body looking to buy a high quality aquarium. Thank you Andrew.

25 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

I cannot apologise enough to ND Aquatics, l wrongly reviewed you as -5 star and rubbished your customer serve. I mistakenly reviewed your company instead it should have been Macd so sorry, my mistake

Order placed 6.6.23 and acknowledged. Several emails sent and phone calls made, to no avail, cannot get in contact, only want a delivery date for a tank that is a listed size on their web shop page. Don’t know how they got all these 5star reviews, mine is -5 so far. The excitement of a new tank has just about gone, thanks nd aquariums!

19 juillet 2023
Avis spontané
Logo de ND Aquatics

Réponse de ND Aquatics

Apologies are accepted, please remove this 1 star review which does not reflect the quality of our services and brings us financial and image damage, thank you.

This is a fake review, we do not sell aquariums and cabinets directly online, so it is impossible to get a confirmation that you have placed an online order, we only do this by phone.
If we have missing calls, we always call back.
In the last instance, we do not have any kind of registration related to this name.
This review has nothing to do with ND Aquatics LTD,
we will immediately report this to Trustpilot.

Noté 5 sur 5 étoiles

If your looking to get a new aquarium…

If your looking to get a new aquarium then look no further, build quality is amazing and makes my shop built aquariums look like rubbish
Professional service theoughout and delivery driver was extra helpful.
I cannot praise these guys enough and will definately get them to do my new ray aquarium

8 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant experience

Andrew and Nick were brilliant - discussed everything, made sure I was happy with everything.

The installers Dom and Roman were brilliant - they worked well together, efficiently, and got the job done perfectly. They were also very friendly too, they also rung me up to tell me they would be a little late because of roadworks and traffic.

Can't fault ND Aquatics at all, very happy with them

8 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent aquarium builders

Excellent aquarium builders, build quality is second to none. Very helpful throughout the process and helpful delivery driver too!

Would thoroughly recommend to anyone. The finished product is something to behold!

5 juillet 2023
Avis spontané

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