I would give zero if I could. I felt I got scammed. I searched for DMV registration renewal and believed I was using the official California DMV website. After paying, I discovered this was a third-p... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Adriana and the folks at NeedTags guided me through the process of title transfer efficiently. They promptly responded to my many questions (I was clueless). Once I'd submitted all the necessary paper... Voir plus
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Voir plus
In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I reciev... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Coordonnées de contact
Etats-Unis
- needtags.com
3,5
Moyen
333 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ease and simplicity of the site as well…
Ease and simplicity of the site as well as your customer service team was phenomenal when I called to ask a few questions. They answered them quickly and honestly. Thank you
17 octobre 2025
Avis spontané
Very helpful and easy to deal with…
Very helpful and easy to deal with would recommend to family and friends
20 octobre 2025
Avis spontané
very easy and I would use it again
very easy and I would use it again. Sadly our government in CA can provide this basic service.
Esperanza thank you
15 octobre 2025
Avis spontané
Online help was great!
8 octobre 2025
Avis spontané
Customer service was SO helpful
Customer service was SO helpful. Jane was great. super helpful.
9 octobre 2025
Avis spontané
Jane was superior at handling my title…
Jane was superior at handling my title transfer. I enthusiastically recommend “NeedTags.”
Jeff Patterson
8 octobre 2025
Avis spontané
Amazing service
Amazing service! Quick, efficient and accurate
I used the service for several cars and always got a fast response. Esperanza and Adriana were both great
Overall, just absolutely wonderful customer service experience. I highly recommend!!
8 octobre 2025
Avis spontané
Super convenient
I had lost both the pink slip AND the registration card. Nevertheless, Jane was able to make it all work, and without my having to do much at all. Very helpful and quick.
7 octobre 2025
Avis spontané
Paperwork necessary
Paperwork necessary, communication and directions were made clear.
1 octobre 2025
Avis spontané
Very Happy with the efficiency
Very Happy with the efficiency, price and convenience. Received my renewal tags in less than 6 days! For the naysayers and bad reviews: At the very top of the website in not so fine print : NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost. I'm a satisfied customer and will refer to my family & friends. For those leaving the bad reviews: I shake my head.
23 septembre 2025
Avis spontané
Réponse de NeedTags
Thank you for your review Suzanne. We're thrilled to hear that you had a great experience with us and that we were able to assist you effectively. Your feedback means a lot. Providing top-notch service is a huge part of what we do at NeedTags. We look forward to serving you again soon!
Go to the DMV yourself! This is a rip-off service!
Terrible communication. I thought I paid for faster delivery and the rude agent says I didn't and have to wait 2-3 weeks before I get my title. Read the fine print. Go to the dmv yourself, pre-fill the 227 form and pay the DMV directly to have your title processed because this service us a RIP-OFF!! I’M TELLING EVERYONE.
22 septembre 2025
Avis spontané
Réponse de NeedTags
Thank you for your review. NeedTags strives to provide transparency throughout the customer journey. With regards to Duplicate Transfer services, we state on our website and in our correspondence, that all CA Certificate of Titles are issued, printed, and mailed through the DMV headquarters in Sacramento, CA. This important information is disclosed and explained in detail prior to checkout, alongside a full explanation of the process.
Replacement registration is always issued alongside your duplicate title order. Because registration cards are processed and printed in-house (at NeedTags), this document is sent to you in advance and much quicker than the actual duplicate title, printed at DMV headquarters. As such, upon the completion of your vehicle's expedited duplicate title processing, you first receive a replacement registration card, and soon after, the duplicate title... much faster than using the DMV website, which has been known to take months. Thank you once again for your feedback. We appreciate your time.
Fast, Easy, Convenient.
It was an easy follow-up, fast and really convenient.
All the process was quick and easy will us it again.
Thanks!
25 septembre 2025
Avis spontané
The communication was constant
The communication was constant, the instructions were clear. Thank you for your help with this process.
19 septembre 2025
Avis spontané
Register your care without going to the DMV
Easy and efficient with ready communication.
16 septembre 2025
Avis spontané
Thank you, Esperanza!
I was nervous about sending my car's title in the mail, but Esperanza walked me through the process and gave me the confidence that I was doing everything correctly. Everything went well, and I received my new title much more quickly than I expected!
20 août 2025
Avis spontané
Promptness
30 août 2025
Avis spontané
Jane did a phenomenal job at keeping me…
Jane did a phenomenal job at keeping me updated with the process. No issues whatsoever. 😁👍🏻
3 septembre 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.