Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Les gens ont aussi consulté
Great experience
Great experience, great support, I would recomond Neoserv.si to everybody.
21 avril 2025
Avis spontané
All is good until you have a problem
Here is a refined version of the review:
I have been using NeoServ hosting for several years and have recommended it to many of my clients, bringing them quite a few customers. However, this week, one of our websites got hacked, and a simple report of the hack and a request to restore a backup turned into a nightmare.
Their team first checked the server and said they didn't find anything wrong, complaining that they did it for free. I had never asked for a free service; in fact, I offered to pay any costs incurred. Then they sold me a password change service, which was supposed to ensure everything would be safe again. I agreed and paid for the service in hopes to make up for the free service they did prior. I received the invoice and notification that the service was completed, but no passwords were provided. After numerous email exchanges, I finally received the passwords, but they didn't work. I ended up changing the passwords myself and expressed my dissatisfaction to their team, hoping for better future interactions.
The next day, the website got hacked again. I contacted their team to report that the issue was not resolved and that someone had changed the password while I was logged in. Despite numerous emails explaining the situation repeatedly, they claimed nothing had happened. Frustrated, I ended the conversation, deeming it unproductive. When I checked the website, I discovered all my plugins were uninstalled and not reinstalled properly, with some premium plugins blocked. When I confronted them and asked if they had changed any plugins or settings, they refused to give me a clear answer and directed me to check the logs in the CPanel dashboard.
Needless to say, I am extremely dissatisfied and will be moving all accounts away from them as soon as possible.
25 juillet 2024
Avis spontané
Absolutely top service!
11 janvier 2024
Avis spontané
Excellent
Their servers work well. Their support is amazing, always helpful. Prices are normal and GUI is standardized. You can also buy domains for competitive prices. I have been using their services for more than 2 years, and I will continue to do so.
20 mars 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.