Quick and easy application to see if I was eligible. Everything set out clearly showing me repayments interest ect. Easy to use app to show remaining balance ect. After using newpay I wish they were a... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
AVOID AT ALL COSTS!!! charges interest so high that your monthly payments do NOT reduce the amount borrowed. Ive paid the minimum amount for 8 months and the interest has pushed it back up close to t... Voir plus
L'entreprise a répondu
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Voir plus
L'entreprise a répondu
I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Coordonnées de contact
Royaume-Uni
- newpay.co.uk
3,7
Moyen
222 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Crooks all the way! Not recommended
Another credit card provider that will do anything to stitch you up. A credit card based on emails! You buy something on credit, 3 instalments free interest but they don’t set up a direct debit for your payments. Wait until the first deadline comes and then you have to pay all sorts of charges. Crooks all the way, you would have thought these Sky Channels credit cards 90-100% interest have disappeared! Still here, watch out you have been warned! Stay well away! Crooks!
8 novembre 2025
Avis spontané
Réponse de Newpay
Hi, I'm very sorry to read that you have not had the experience you expected with us. I appreciate the time you have taken to leave us a review. Please contact us so that we can discuss your concerns in more detail. You can find details on how to contact us via our app or online by going to: Help & Support > Contact Us > Contact Details. Our contact details will also be shown on any communications received from us I can assure you that we're a company that prides ourselves on a high level of professional service, and I apologise if this has not been your experience. Thanks, Michelle.
Réponse de Newpay
Hello Gareth. Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊Best, Audrey
What an awful company.
Newpay sends me emails, saying there is important information sent to my inbox, so I go to read it, and get a message saying "This account is not eligible for Online Account Manager. Please contact us for any queries." How stupid. Non-existent customer service also.
28 octobre 2025
Avis spontané
Réponse de Newpay
Hi Robert, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
Newpay helpful buying
If ever I need something quickly and can’t afford to buy outright I know my newpay account is there if I need it
17 octobre 2025
Réponse de Newpay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Extortionate
Payment plan for my sons bike, paying 30 pound a month 22 of that gets taken for interest, extortionate fees. Avoid at all costs
21 octobre 2025
Avis spontané
Réponse de Newpay
Hi Becky,
I am very sorry to read that you have not had the experience that you expected with us.
I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team.
Regards, Julie
Quick decision
Quick decision, very easy to follow procedure.
Vey satisfied with the service provided
16 octobre 2025
Réponse de Newpay
Hi Salvo,
We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊
Best,
Stephanie.
Very satisfied
13 septembre 2025
Avis spontané
Réponse de Newpay
Hi Senad, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Easy stress free experience
Used recently when buying kitchen worktops, really easy and stress free to set up. I liked that you could set up a manageable monthly amount but also overpay if you wanted. The only issue I've had is trying to close the account now it's paid off.
10 février 2025
Avis spontané
Réponse de Newpay
Hi Megan, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 For support with closing your account please reach out to our Customer Service team via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
Réponse de Newpay
Hello Mark. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Réponse de Newpay
Hello Craig. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey
Réponse de Newpay
Hello Szabolcs. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Very easy to use and very friendly…
Very easy to use and very friendly staff helps if needed
17 août 2025
Réponse de Newpay
Hi Janet,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Great company
Great company, everything was very straightforward and only took a few minutes to complete, online account is very easy to navigate and payments are made to suit you. Looking for finance then I would definitely give this company a try.
14 août 2025
Réponse de Newpay
Hi Marian, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Réponse de Newpay
Hello Jayne. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey
great no problems at all and very easy…
great no problems at all and very easy way to help you through payments
5 août 2025
Réponse de Newpay
Hi Shane, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Réponse de Newpay
Hi Antal,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Took a while to get account up and…
Took a while to get account up and running but after an agent explained how to go about it was easy, purchase was then a seamless experience
8 août 2025
Réponse de Newpay
Hi John, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Very easy instructions and accepted…
Very easy instructions and accepted straight away bike arrived not long after purchasing very reasonably priced on Apr. One very happy customer
6 août 2025
Réponse de Newpay
Hi John, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan
Don’t bother
They are so sketchy, the interest is so high, they charge you different payments per month even though it’s supposed to be a direct debit loan? They charge you double for interest of borrowing, the dashboard makes no sense at all - doesn’t tell you how much you’ve paid so far/ how much you have left, just absolutely awful - they make up their own rules, I’ve never regretted putting my card details into a website as much as I have with this company, I’m in too deep now as it’s a contract but honestly I would say don’t bother, save yourself the stress and go with a different company because it’s simply just not worth it. I wish I could cancel so badly but there’s literally nothing I can do now, I’ve cried over this numerous times it’s just absolutely horrendous
28 juillet 2025
Avis spontané
Réponse de Newpay
Good Afternoon Amber,
Thank you for reaching out about your experience, I appreciate the time you’ve taken to write the above. I’d like to pass your concerns on to our Specialist Team for further review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can work to support you further.
Take care,
Zoe
Really helpful to have and being able…
Really helpful to have and being able to pick your own payment plan
18 juillet 2025
Réponse de Newpay
Hi Mark,
Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊
Best,
Stephanie.
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