The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Voir plus
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Lisez les avis des autres
I was only about an hour into the course when it got stuck. It told me I completed the section, but no matter what I tried, it wouldn't progress me to the next section. Customer Service was no help. T... Voir plus
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While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Voir plus
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The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Coordonnées de contact
313 West Main Street, 12953, Malone, Etats-Unis
- 877-689-0674
- newyorksafetycouncil.com
3,9
Bien
271 avis
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Horrible experience.
Horrible experience.
From the start it was hard to log and stay logged into the system, and I spent much time talking to your help center where the person was very difficult to understand and hard to follow her instructions. After I got back in and I was about 20% into the course it stopped recognizing my voice password and I had to call again, but this time I was not able to continue; and I asked that my money be refunded, but she could not do that. Sometimes later I received an email congratulating me on successfully completing the course and that I would be receiving the certificate in the mail, which obviously I never received.
I have filed a dispute claim with Visa.
PS. I mentioned this to a friend and he told me he had a similar experience and money was refunded to him.
I would have given you a zero star if it had been possible
24 juin 2026
I had to pay for another course in the…
I had to pay for another course in the process of not able to get my money back.
23 juin 2026
It was so easy to navigate and the…
It was so easy to navigate and the lessons was very helpful. Customer service also did a very amazing job of being so helpful when I got locked out of accessing the lessons.
7 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de New York Safety Council
Hi Byron, ¡muchas gracias por sus amables palabras! We are so glad to hear you had an excellent experience. Your feedback means a great deal to us and we look forward to serving you again!
A question was asked about child…
A question was asked about child support arrears. The answer was suspended instead of revoked.
There were way more important questions to ask beside a drivers license in child support payments.
23 juin 2026
Réponse de New York Safety Council
Hi AJ, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
Réponse de New York Safety Council
Hi Donna, thank you for the kind review! Simplicity and clarity are things we work really hard on — we want every student to feel confident and capable from start to finish. We appreciate the feedback and look forward to serving you again!
The information was useful
The information was useful, the time quoted to complete the course was accurate.
7 juillet 2026
Réponse de New York Safety Council
Hi Ann, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Do this now!
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-course video could use a refresh! All-in-all, a painless way to save a few bucks on premiums while reviewing the rules of the road. Thank you.
9 juillet 2026
Réponse de New York Safety Council
Hi Beth, thank you so much for the kind words! Our team works incredibly hard to make every interaction feel personal and supportive, so reviews like yours genuinely make our day. We'll be sure to share this with the team. We're here whenever you need us!
This course is a complete waste of…
This course is a complete waste of time. Why can't NY State just require completion of a test instead of making everyone sit through information that is either completely obvious or irrelevant?
8 juin 2026
Réponse de New York Safety Council
Hi Laura, thank you for taking the time to share your feedback. We're sorry to hear about your frustration — we completely understand how requirements like these can feel inconvenient. These requirements are set by the state of New York and, unfortunately, are not something within our control to change. We appreciate your understanding and truly value your feedback as we continue to advocate for the best experience possible for our students.
Third time attending online course
Third time attending online course. It’s well designed so you can’t help but absorb the material. And you get a 10% discount on your auto insurance.
17 juin 2026
Réponse de New York Safety Council
Hi Steven, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
Easy and informative experience
15 juillet 2026
Réponse de New York Safety Council
Hi Ryland, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
Always a great learn every 3 years
Always a great learn every 3 years. I am waiting for certificate
Thank u
23 juillet 2026
Réponse de New York Safety Council
Hi Valerie, thank you so much for your continued loyalty — it truly means everything to us! Knowing that you keep coming back year after year is the greatest compliment we can receive. We're committed to earning your trust every time. See you next renewal!
NY Safety Course
Course was convenient to complete as well as an informative refresher.
23 juillet 2026
Réponse de New York Safety Council
Hi G, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
The curriculum was easy to…
The curriculum was easy to understand,clear and concise,
Highly recommended!
23 juillet 2026
Réponse de New York Safety Council
Hi Val, thank you so much for this review — and for spreading the word! Word-of-mouth recommendations from students like you truly mean the world to us. We hope to give everyone you send our way the same great experience. Thank you for your continued trust!
Unfortunately the size letters on the…
Unfortunately the size letters on the videos are very tiny to read.
22 juillet 2026
Réponse de New York Safety Council
Hi Franklyn, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
Super easy navigation of the course
Super easy navigation of the course. By far the best course I have taken. I’ve been driving for almost 30 years. I will continue to take this course every time it is needed for insurance discounts. I’ve shared this course with many friends and family. I highly recommend!
1 juin 2026
Réponse de New York Safety Council
Hi CHRISTINA, thank you for your review! We appreciate your feedback and look forward to serving you again.
Réponse de New York Safety Council
Hi Larry, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
The course was easy to…
The course was easy to follow..reasonsble priced. And you have access to an agent..by sending an email..and they respond. Beats sitting in a class room..proceed at your own pace.. luv it.
26 juin 2026
Réponse de New York Safety Council
Hi Barbara, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!
Terrible
Terrible. Kept timing out, repeating sections. Then it wouldn’t accept my voice recognition. I only made it through the first part. I was almost done with the second part when I had all the above problems. I would appreciate a refund.
22 juillet 2026
Réponse de New York Safety Council
Hi Timothy, thank you for your review! We appreciate your feedback and look forward to serving you again.
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