Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

ended up finishing the bag faster than i thought. granules didn’t scatter from my glove at all, way more contained than my last bottle that leaked everywhere. next time will stick with this format.

Noté 5 sur 5 étoiles

I wasn't sure if this product Nexapest was going to help in and around our chicken coop but I was pleasantly surprised how well it worked. I will definitely order this again.

Noté 3 sur 5 étoiles

There were a few of my socks that had stickers left on them. They showed a cheaper price than what I paid. You should probably have them removed before shipping them out.

Noté 1 sur 5 étoiles

Ik bestelde het zaad voor de vlinderbloemen planten . Op hun filmpje zijn de zaden redelijk van formaat . Maar na ongeveer 24 dagen kwamen er eindelijk enkele kleine zakjes (2x3 cm) vanuit China... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

no spill and works quick

ended up finishing the bag faster than i thought. granules didn’t scatter from my glove at all, way more contained than my last bottle that leaked everywhere. next time will stick with this format.

8 avril 2026
Noté 5 sur 5 étoiles

Finally, roots stopped stalling

swapped in this bottle instead of that chunky powder from local mart, side-by-side seedlings were drooping last week but now the roots are actually pushing out white strands, quick cap twist and no mess, feels less sticky than usual liquids, leaves are staying upright after watering

8 avril 2026
Noté 1 sur 5 étoiles

Worst on-line purchase I have ever…

Worst on-line purchase I have ever made! They keep shipping the wrong items over and over again. Third time I have contacted them and it's still wrong! BUYER BEWARE!!!!!

11 mars 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@nexapest.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 1 sur 5 étoiles

Not impressed with this company

Charges i didn't authorized

7 mars 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer,
We take your concerns very seriously and appreciate you bringing this matter to our attention.
Please contact our customer service team at service@nexapest.com with your email address so that we can look into this promptly for you.
Thank you for your understanding.

Noté 2 sur 5 étoiles

no information on how to use product

no information on how to use product
emailed 3 times no response from customer service.
very poor

3 mars 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@nexapest.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Noté 1 sur 5 étoiles

Promised me a $20 refund

Promised me a $20 refund, but it never happened!

26 janvier 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you have not received the promised refund and that this has caused you disappointment. This is not the standard we aim to provide, and we take your feedback very seriously.
Please contact our customer service email address: service@nexapest.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction.
We appreciate your patience and hope to regain your trust.

Noté 1 sur 5 étoiles

Ik bestelde het zaad voor de vlinderbloemen

Ik bestelde het zaad voor de vlinderbloemen planten . Op hun filmpje zijn de zaden redelijk van formaat . Maar na ongeveer 24 dagen kwamen er eindelijk enkele kleine zakjes (2x3 cm) vanuit China toe , je kon niet zien welk zaad welke kleur bloem zou geven omdat alles in het Chinees was , je moest de zaadjes met een pincetten vastnemen zo klein waren ze , helemaal niet zoals ze ze hebben voorgesteld op hun reclame .
Zoals ik het reeds verwachte ben ik opgelicht . Voor mij dus nooit meer iets bestellen daar 😡😡😡nú vragen ze om bijkomende informatie waarna je ook niks meer van hen hoort
Rated 1 out of 5 stars
I ordered the seeds for the butterfly flowers. The seeds in their video look a reasonable size. But after about 24 days, a few small packets (2x3 cm) finally arrived from China. You couldn't tell which seed would produce which flower color because everything was in Chinese. You had to hold the seeds with tweezers because they were so small—not at all like they were advertised.
As I expected, I was ripped off. I will never order anything from them again
then they ask for additional information and you don't hear from them anymore

4 février 2026
Avis spontané
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Réponse : Nexapest

Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@nexapest.com . Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.

Noté 2 sur 5 étoiles

Quit false advertising

Quit false advertising. No where near as big as I was led to believe. And for $19.99????

19 novembre 2025
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer, thank you for sharing your feedback regarding the product you purchased.
We’re sorry to hear the item does not match the size shown in our marketing and that you’re dissatisfied with the value for the price paid. This is not the experience we want our customers to have, and we understand your disappointment. To properly verify your order details and follow up on this matter with a targeted solution, please send your complete order information to our customer service email: service@nexapest.com . Our dedicated team will review your inquiry carefully and get back to you within 24 hours.
We appreciate your patience and understanding as we resolve this for you.

Noté 1 sur 5 étoiles

the product i bought is worthless

2 février 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@nexapest.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.

Noté 1 sur 5 étoiles

The package was way to small

The package was way to small. There was just 8 tablets in the package

31 décembre 2025
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@nexapest.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 1 sur 5 étoiles

Did not kill or deter any mice at my…

Did not kill or deter any mice at my property

12 janvier 2026
Avis spontané
Logo de Nexapest

Réponse : Nexapest

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@nexapest.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

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